CUSTOMER SERVICE CASHIER
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CUSTOMER SERVICE CASHIER
Salary
$1,488.37 - $1,617.60 Biweekly
Location
Houston, TX 77002
Job Type
Full Time
Job Number
37354
Department
Houston Public Works
Opening Date
10/20/2025
Closing Date
11/2/2025 11:59 PM Central
Description
Benefits
Questions
POSITION OVERVIEW
Applications accepted from: ALL Persons Interested
Service Line/Section: Houston Permitting Center/Revenue Services
Reporting Location : 1002 Washington Ave.
Workdays and Hours: Monday - Friday, 8:00 am - 5:00 pm
Subject to change
DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS
Accepts customer payments, makes changes, and processes payments through the cashiering system. Balances daily money collections on the cashiering system. Reconciles all cash, checks, and credit cards to summary reports. Acts as a source of information to the public including the initial research and resolution of citizens' problems. Prints retrieves and distribute a variety of reports from the cashiering system. Performs other duties as assigned.
WORKING CONDITIONS
The position is physically comfortable with occasional periods of stooping, bending and/or light lifting of materials of up to 10 pounds.
This is a Department of Houston Public Works Emergency Management position at the Tier III Level.
MINIMUM REQUIREMENTS
EDUCATIONAL REQUIREMENTS
Basic knowledge of grammar, spelling, punctuation and simple mathematical functions like percentages, ratios, etc. as might normally be acquired through the attainment of a high school diploma or a GED.
EXPERIENCE REQUIREMENTS
One year of money handling experience is required.
LICENSE REQUIREMENTS
None
PREFERENCES
Preference may be given to applicants who possess a working proficiency with ILMS (Integrated Land Management System) and iNovah software.
Preference may be given to candidates who demonstrate proficiency using Microsoft Office applications.
Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.
GENERAL INFORMATION
SELECTION/SKILLS TESTS REQUIRED None
SAFETY IMPACT POSITION No
If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.
SALARY INFORMATION
Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. The salary range for this position is:
Pay Grade: 12
APPLICATION PROCEDURES
Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.
To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 832-395-2976.
If you need special services or accommodations, call 832-395-2976. (TTY 7-1-1)
If you need login assistance or technical support call 855-524-5627.
Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.
All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.
EOE Equal Opportunity Employer
The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.
Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required.
The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:
Medical
Dental
Vision
Wellness
Supplemental Insurance
Life insurance
Long-term disability
Retirement pension
457 deferred compensation plan
Employee Assistance Program
10 days of vacation each year
11 city holidays, plus one floating holiday
Compensable Sick Leave
Personal Leave
Flexible schedules
Hybrid-Telework for eligible positions
Professional development opportunities
Transportation/parking plan
Section 125 pretax deductions
Dependent Care Reimbursement Plan
Paid Prenatal, Parental and Infant Wellness Leaves
Healthcare Flexible Spending Account
For plan details, visit http://www.houstontx.gov/hr/benefits.html
01
What is the highest level of education you have completed?
Less than a High School diploma/GED
High School diploma/GED
Associate Degree
Bachelor's Degree or higher
02
Please select the following application(s) that you are proficient in using. (Check all that apply)
Word
Excel
Outlook
PowerPoint
Access
None of the above
03
Select the amount of experience you have working with the Integrated Land Management System (ILMS).
None
Less than 1 year
1 - 2 years
2 - 3 years
4 - 5 year
6 years or more
04
How many years of cash handling experience do you have?
1 - 2 years
2 - 3 years
3 - 5 years
5 - 7 years
7 - 9 years
9 years or more
05
How many years of experience do you have using iNovah or an equivalent application?
None
Less than 1 year
1 - 2 years
2 - 3 years
4 - 5 years
6 years or more
06
Have you completely and truthfully answered question # 9 on the application regarding employment gaps? (failing to clarify employment gaps may result in the disqualification or delay of your application.)
Yes
No
07
Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marine Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?
Yes
No
Required Question
