Our Company
Haven Hospice
Overview
The Team Assistant is primarily responsible for ensuring the smooth operation of designated team functions. This position assists in maintenance of medical records organization and provides inventory of medical and office supplies. They provide administrative assistance to clinical leaders and team. The Team Assistant handles reception, data entry, administrative support, and support of volunteers.
Responsibilities
Responsible and accountable for daily operations of team to assure efficiency, delegating tasks as needed, including opening and closing the office as required, monitoring/tracking of bio-hazardous pick up, maintaining flow of information and paperwork from team office to administrative office, on-call team members and departments, and forwarding donations to Development as required
Assists guests and visitors and directs them to appropriate team members. Assists as needed in answering phone, transfers calls, and relays messages appropriately
Assists in office and medical supplies inventory and in coordinating and maintaining adequate inventory of forms
Follows proper ordering procedures
Performs data entry of patient status changes into computer system in an accurate and timely manner
Updates and distributes census and patient information forms as needed
Prepares information for IDT meetings as directed. Notifies appropriate staff, agencies, and departments as required concerning patient status
Compiles staff daily/weekly/on call schedules
Assists with coordination and monitoring of clinical staff for patient care/weekend and holiday schedule as assigned
Coordinates contracted services for continuous care team members for patient care and maintains appropriate records as required
Maintains office on-call books and office logs as assigned. Coordinates after-hours patient information for on-call team members as required
Prints and processes all required documentation regarding physician orders or certification timely. Records, mails, and files physician telephone orders, as required
Prints and processes timely, all required Haven Hospice documentation regarding physician certification and orders as needed
Coordinates items for courier pickup and delivery
Records referral information as needed and transmits information to appropriate admissions/on-call clinical team members
Provides administrative support for team managers, senior clinicians and other team members as assigned
Qualifications
EDUCATION/EXPERIENCE- High School diploma or GED equivalent; Associate degree preferred.- 3-5 years office experience required, experience in hospice or a health care environment preferred.- Computer skills and data entry experience.
LICENSE/CERTIFICATION/OTHER SPECIAL REQUIREMENTS- Valid Florida driver's license and Insurance.
KNOWLEDGE/SKILLS/ABILITIES- Excellent written and verbal communication, organizational, and interpersonal skills required.- Exhibits critical thinking abilities and applies them for continuous improvement of services.- Demonstrates ability to think creatively, including identifying and making recommendations to Clinical Manager.- Consistently demonstrates initiative and skills in planning and organizing work.- Demonstrates ability to prioritize workload and ensures that all projects are completed by deadlines.- Uses own knowledge and experience base and other resources as necessary to make logical decisions and solve problems.
To perform this position will require frequently sitting, standing, walking and typing on a keyboard with fingers, it will also require occasionally bending, reaching, climbing (stairs/ladders), kneeling, crouching, and stooping. The physical requirements will be the ability to push/pull and lift/carry 1-10lbs
About our Line of Business
At Haven Hospice, our primary ambition is to bring high-quality care to the warmest and most serene environment possible: home. We provide the full spectrum of hospice services, thoughtfully tailored to the individual needs of patients and families. Haven Hospice, an affiliate of BrightSpring Health Services, is grounded in a foundational commitment to providing quality patient care and championing our agency leadership and teams. We are proud to have many dedicated health care professionals on our team. We are confident you will find purpose, meaning and a chance to make a positive impact from day one. For more information, please visitwww.havenhospice.com. Follow us onFacebook (https://www.facebook.com/haven.hospice) andLinkedIn (https://www.linkedin.com/company/haven-hospice) .
ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver's license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at TalentAcquisition@brightspringhealth.com .
Click here (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information.
Job LocationsUS-FL-CHIEFLAND
ID 2025-176086
Line of Business Haven Hospice
Position Type Full-Time
