Aisles Online Shopper

Hy-Vee Food Stores • Perry, IA • 6d ago

Additional Considerations (if any):

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title: Aisles Online Shopper

Department: Aisles Online

FLSA: Non-Exempt

General Function

Responsible for selecting "the best of the best" products for our online shoppers. Will also be responsible for accurately selecting groceries ordered online by our customers.

Core Competencies:

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Reporting Relations

Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Online Shopping Department Manager

Positions that Report to you: None

Primary Duties and Responsibilities

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.

Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.

Makes an effort to learn customers' names and to address them by name whenever possible.

Assists customers by: (examples include)

Escorting them to the products they are looking for.

Securing products that are out of reach.

Loading or unloading heavy items.

Making note of and passing along customer suggestions or requests.

Performing other tasks in every way possible to enhance the shopping experience.

Answers the telephone and emails promptly and provides friendly, helpful service to customers who call.

Accurately selects groceries ordered online by customers.

Selects highest quality produce, meat, and other fresh products.

Selects, scans, and bags items from all temperature zones.

Adheres to company policies and individual store guidelines.

Reports to work when scheduled and on time.

Secondary Duties and Responsibilities

Tenders customer orders through POS and charge the customer's credit card.

Upon gathering orders, place in storage at proper temperature and promptly retrieve from storage prior to customer's arrival.

Ensures products maintain proper temperature through the entire process.

Cart to and place in holding area for pick-up.

Lift, carry, and load groceries into customer vehicle.

Continually monitors incoming online orders to ensure prompt, on-time fulfillment.

Performs other job-related duties and special projects as required.

Education and Experience

High school diploma or equivalent preferred.

Knowledge, Skills, Abilities and Worker Characteristics

Commitment to the Hy-Vee Mission and a willingness to promote the values of the company.

Good verbal and written communication skills.

Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner.

Ability to identify problems, develop and execute solutions.

Must possess the ability to substitute products for customers, upon request and unavailability.

Well organized, able to multi-task, and work in a fast-paced environment.

Ability to work independently and complete daily workload with limited supervision.

Physical Requirements

Visual requirements include: ability to see detail at near range with or without correction.

Must be physically able to perform medium work: occasionally lifting or carrying objects of no more than 50 pounds, with frequent standing, walking, and lifting/carrying of objects of no more than 25 pounds.

Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions.

Working Conditions

The duties of this position are mostly performed in a retail store setting. This position maybe exposed to dust, noise, and temperature extremes. There are possible hazards from moving equipment and possible electrical shock. There is constant pressure to meet deadlines and handle multiple projects in a day. This is a fast-paced work environment.

Equipment Used to Perform Job

Pallet jack, box cutter, cash registers, trash compactor, fork lift, calculator, telephone, intercom, cardboard compactor, copier, fax (within wage and hour guidelines).

Contacts

Has daily contact with store personnel, customers, and the general public.

Are you ready to smile, apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.

Similar Jobs

Warehouse Specialist

Aerotek • Grimes, IA • 16h ago

Manufacturing & Warehouse

Job Title: Warehouse Specialist Job Description As a Warehouse Specialist, you will play a crucial role in ensuring the accurate and timely receipt of all materials. You will adhere to FIFO and potential freight claim pr...

16h ago

Go to Apply

Administrative Support Assistant 2 - Adel

Iowa Department of Administrative Services • Adel, IA • 18h ago

Management & Administrative

Administrative Support Assistant 2 - Adel Print ( https://www.governmentjobs.com/careers/iowa/jobs/newprint/5122418 ) Apply ? Administrative Support Assistant 2 - Adel Salary $35,963.20 - $52,353.60 Annually Location Ade...

18h ago

Go to Apply

Retail Sales & Merchandising Representative

Acosta Group • Slater, IA • 19h ago

Retail & Hospitality

Retail Sales & Merchandising Representative General Information Company: CRO-US Location: SLATER, Iowa, 50244 Ref #: 106103 Function: Merchandising Employment Duration: Part-time Description and Requirements The Reta...

19h ago

Go to Apply

Culinary Assistant

Cassia • Clive, IA • 21h ago

Meadowview of Clive, a senior care community, soon to be managed by Cassia, is hiring Culinary Assistants to join our team in Clive, IA. This is a great opportunity for those seeking entry-level work or wanting to learn...

21h ago

Go to Apply

Janitor

ManpowerGroup • Ogden, IA • 1d ago

Our client, a leader in maintaining clean and safe environments across various sectors including commercial, healthcare, educational institutions, and other establishments, is seeking a dedicated Janitor to join their te...

1d ago

Go to Apply

Janitor

ManpowerGroup • Boone, IA • 1d ago

1d ago

Go to Apply

Janitor

ManpowerGroup • Madrid, IA • 1d ago

1d ago

Go to Apply

Lead Developer - .NET

Insight Global • Johnston, IA • 1d ago

IT & Engineering

Job Description In this role, you will work within an agile development team, that includes software developers, business analysts, product owners, subject matter experts (SMEs), and test analysts. You will work closely...

1d ago

Go to Apply

CDL-A - Dedicated Utility truck driver - Daimler

Schneider • Grimes, IA • 2d ago

Trucking & Construction

Dedicated Utility truck driver - Daimler Average pay: $950-$1,160 weekly Home time: Multiple Times Per Week Experience: All CDL holders Overview Haul Daimler/Freightliner parts in liftgate trailers. 0-100% hand unloads u...

2d ago

Go to Apply

MercyOne Outpatient Physical Therapist

Trinity Health • Clive, IA • 2d ago

Hospital & Medical

Employment Type: Full time Shift: Description: Your Best Life. Our One Purpose. Join the MercyOne Team as a full-time Physical Therapist split between our Clive Physical Therapy location and Pleasant Hill location. Our f...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.