Sales Manager

Freedom Mortgage • Marlton, NJ • 10h ago

Freedom Mortgage Marlton, New Jersey, United States of America Sales Full time Hybrid SummaryThe Manager, Sales is responsible for overseeing the daily operations. This person will be responsible for ensuring the department run efficiently while achieving and maintaining all established departmental goals. Achieves client service objectives by preparing and completing action plans; implementing productivity, quality, and client-service standards; resolving problems; completing quality audits; identifying client service trends; determining system improvements; implementing change. The Call Center Sales Manager is required to work in a Freedom Mortgage licensed branch location. The Call Center Sales Manager must immediately notify their supervisors and the Licensing Department if there is a change in residential address.Essential Job Functions may include:- Provide leadership and vision to guide your team to achieve individual and team goals.- Meet minimum performance standards as established by Sales Leadership on Lead to Close conversation metrics and LO productivity requirements.- Communicate the company's goals and initiatives to team members.- Provide development plans to ream members as needed to drive improved performance.- Participate in and contribute to Company training initiatives as needed.- Report team standings (service, production, expectations) to Sales Management.- Responsible for agreed-upon minimum average monthly loan volume goals and minimum conversations as well as minimum KPI s for lead conversion to closed loan percentages for all lead sources.- Ensures team members are held accountable to Company production, activity and quality standards.- Responsible for production and activity reports for the team ; including Corporate Account Contact, LeadSources and internal administrative reporting.- Monitor team member system to ensure appropriate actions, conversations and data integrity.- Monitor team members to ensure times on speed of Docs Returned, leveraging e-acknowledgement and e-signatures technology.- Contribute to the monthly recruiting results within the area.- Recruit, hire, mentor, and manage Loan Originator staff in accordance with company and industry standards. This includes training and mentoring in areas such as product knowledge and sales training.- Responsible for monitoring sales results and sales strategies.- Responsible for monthly, quarterly and annual budgeting for targeted sales forecast.- Assist Loan Officers in growing their individual loan production through the development of new relationships- Keep informed of trends, changes and developments in the local real estate market.- Keep informed of all origination, processing appraisal, underwriting and closing requirements for both company and investor guidelines pertaining to both governments insured and privately insured.- Negotiate price, terms and conditions with Loan Officers and mortgagors.- Maintain a professional image and standards consistent with company policies and procedures.- Work in a licensed branch location.- Comply with all company policies and procedures.- Maintain regular and punctual attendance.Other Related Duties:- Responsible for being flexible working hours including some late week nights to 10PM EST as well as Saturday hours as needed.- Performs other related duties as assigned.Supervisory Responsibilities:Manages staff and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.Qualifications:To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Must possess excellent communication and interpersonal

Go to Apply

Operations Manager - CRTF

Elwyn • Media, PA • 13h ago

Management & Administrative

Reference #: 3765 Overview Join a Team That Changes Lives For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and be...

13h ago

Go to Apply

Customer Care Specialist II

Saia, Inc • Pennsauken, NJ • 13h ago

Management & Administrative

Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. You'll see it in our commitment to our people, customers, and community. You'll feel it in the support yo...

13h ago

Go to Apply

Academy at Penn Site Associate Director, Office of School & Community Engagement

University of Pennsylvania • Philadelphia, PA • 15h ago

Management & Administrative

University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks amo...

15h ago

Go to Apply

A/V Field Service Engineer

Visual Sound • Broomall, PA • 15h ago

Management & Administrative

Visual Sound Inc TITLE: A/V Field Service Engineer ABOUT THE ORGANIZATION: It takes a special company to stand out in today's highly competitive audio visual (AV) market. Welcome to Visual Sound, the company that exceeds...

15h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.