Why UKG:
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
As a Lead Data Scientist in the Customer Value Advisory organization, you'll be the primary driver of our data initiatives, ensuring that UKG remains at the forefront of analytics innovation in WFM and HCM. In this role, you will:
Design and build data pipelines and predictive models using Python, SQL (BigQuery), and the latest AI models with Google Cloud Platform.
Engineer new data sources by collaborating cross-functionally to identify, ingest, and unify multiple datasets, unlocking advanced analytics and deep customer insights.
Create and refine machine learning and AI models that power real-world applications such as customer churn prediction, ROI modeling, and market benchmarking.
Lead projects end-to-end by defining objectives, managing timelines, and delivering robust solutions that demonstrate tangible value for our customers and internal stakeholders.
Mentor and guide other data scientists, sharing best practices in coding, model development, and stakeholder engagement.
Collaborate and consult with Value Consultants, Sales Engineers, and other Go-to-Market teams to ensure our data products accurately showcase the business value of UKG's offerings.
Provide expert support for strategic and ad hoc deal requests, including high-visibility presentations and direct or indirect customer-facing engagements.
Technical & Business Balance: Comfortable building technical solutions (writing code, querying databases) and interpreting the results for a business audience. You can think through the technical details while keeping in mind the bigger picture and business value.
*This is a remote position however, the candidate must live within 75 miles of our Lowell, MA, headquarters
About You
Basic Qualifications
Undergraduate degree in a technical or quantitative field (e.g., Engineering, Computer Science, Mathematics, Physics) or equivalent experience.
5+ years proven experience in data engineering, data science, or a related discipline, with a track record of building, deploying, and maintaining analytical pipelines and predictive models.
3+ years proven Proficiency in SQL and Python for data manipulation, transformation, modeling.
Preferred Qualifications
Experience with cloud platforms such as Google Cloud Platform (GCP) (or AWS, Azure, etc.) for data warehousing, model deployment, or analytics at scale.
Familiarity with advanced AI/ML concepts, including NLP or generative AI.
Exposure to real-world data projects (SaaS, HR, or workforce management environments is a plus).
Leadership or mentorship background, guiding junior data scientists on project deliverables and professional development.
Strong communication skills for explaining technical concepts and analytical insights to both business and technical stakeholders.
Passion for WFM/HCM and a desire to leverage data science to drive measurable business outcomes.
Company Overview:
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster UKG participates in E-Verify. View the E-Verify posters here.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.
The pay range for this position is $126,300 to $181,550, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/about-us/careers/benefits
NOTICE ON HIRING SCAMS
UKG will never ask you for a copy of your driver's license, social security card, or passport during a job interview. For new hires, we do not ask for payment for equipment purchase, cost for training, or to receive onboarding documents. UKG does not make job offers outside of our formal hiring process. To help protect yourself against potential hiring scams, learn more about our formal hiring process, outlined here (https://www.ukg.com/about-us/careers/faqs) .
ABOUT OUR JOB DESCRIPTIONS
All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. Management reserves the right to revise the job or require that other or different tasks be performed if or when circumstances change.
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
