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JOB VACANCY ANNOUNCEMENTInvestigatorTREC Enforcement DivisionJob Posting Number:2408-11-ENFMonthly Salary:$4,833.34State Classification:Investigator IVClass No./ Group:U1353 / EE00Location:Austin, TexasFLSA Status:Non-ExemptWork Week:Monday-Friday, 40 hours/week(Flexible work schedule / Hybrid telecommuting / Remote)Travel:10%. Must provide own reliable transportationBenefits of Working at TREC /TALCBand#8226; Flexible work scheduleand#8226; Hybrid telecommutingand#8226; Work-life balanceand#8226; 96 hours of accrued vacation a yearand#8226; 96 hours of accrued sick leave a yearand#8226; 20+ paid holidays every yearand#8226; Career advancement opportunitiesand#8226; Free downtown parkingand#8226; Free comprehensive medical insurance for full-time employees, and the state pays 50% of premium cost for dependents Job Summary:The Investigator works in the Enforcement Division. This position investigates violations of The Real Estate License Act, Commission Rules, and Timeshare Acts, Chapter 1102, Texas Occupation Code (relating to inspectors). Works under general supervision, with moderate latitude for the use of initiative and independent judgment.Job Duties:and#8226; Conduct investigations of complaints and file well written, grammatically correct, and comprehensive investigative reports, which may include documented evidenceand#8226; Interview witnesses and parties to the complaint in person and by phoneand#8226; Maintain and manage a caseload of pending investigationsand#8226; Testify at administrative hearings and assist staff attorneys in preparation for hearingsand#8226; Acquaint the general public, license holders, attorneys, and others with provisions of The RealEstate License Act, Commissionand#8217;s Rules, and agency policies and proceduresand#8226; File and research documents at city, county, and state officesand#8226; Perform other duties as assigned
Qualifications: Minimum Qualifications:and#8226; Bachelorand#8217;s degree from an accredited four-year college or university. Experience can substitute foreducation on a year for year basis.and#8226; Minimum three yearsand#8217; work experience as an investigator or in a related field, which includedanalysis and report writing as an essential function of the position, or substantial and relevant real estate or state government experienceand#8226; Valid driverand#8217;s license (Must maintain license and acceptable driving record throughoutemployment.). Preferred Qualifications:and#8226; Minimum five years of experience as an investigator or in a related field, which includes analysis and report writing for a governmental entityand#8226; Knowledge of general legal practices/proceduresand#8226; Real estate experience and/or current Texas Real Estate license. (License must be placed oninactive status while employed with the agency.)Knowledge, Skills, and Abilities:and#8226; Knowledge of general real estate industry practicesand#8226; Knowledge of investigative principles, techniques, and best practicesand#8226; Effective verbal and written communication, human relations, and organizational skillsand#8226; Effective grammar, spelling, punctuation, and editing skillsand#8226; Skill in providing excellent customer service to both internal and external customersand#8226; Skill in operating a personal computer with word processing, database, spreadsheet, and presentation softwareand#8226; Skill in applying tact and diplomacy with others to gain cooperation and complianceand#8226; Ability to effectively investigate complaints of administrative law violationsand#8226; Ability to interpret and apply laws, rules, and regulationsand#8226; Ability to evaluate findings and prepare reportsand#8226; Ability to communicate effectively both verbally and in writingand#8226; Ability to travel to interviews, hearings, and court proceedingsand#8226; Ability to testify in hearings and court proceedingsand#8226; Ability to plan, organize, and work independently with minimal supervisionand#8226; Ability to work effectively with other employees and the general publicand#8226; Ability to interview and communicate effectively by phone and in person with complainants, respondents, and witnessesEnvironmental Physical Conditions:Normal office work environment, mostly sedentary in nature. Involves speaking to groups of people. May involve walking; standing; remaining stationary for long periods of time; pulling and pushing; kneeling, stooping and bending; and safely lifting and carrying items weighing up to 30 pounds. Work involves extensive phone usage and repetitive hand/wrist/finger motions while using the computer. This position may be eligible for full remote work in the state of Texas. For all employees, there will be mandatory in office days for meetings, such as town halls.How To Apply:To apply for this position, complete an on-line application either through the TREC CAPPS External Applicant Career Section or through Work In Texas (WIT).All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.Applications will not be considered until all required documentation is received by TREC/TALCB.For job opening inquiries or to request a reasonable accommodation under the Americans with Disabilities Act please contact the TREC Human Resources by phone at 512-936-3604. Applications must be received by the closing date in order to be considered for this posting. Additional Application Requirements:To be considered complete, your application must include a Resume, a Cover Letter detailing how your experience aligns with the duties of the position, and, if applicable, a copy of your college transcript(s) issued by the registrar if education is used to meet the minimum requirements. All documents must be uploaded to CAPPS.Applicants granted an interview will need to provide three references, including their current job supervisor, and a writing sample of 10 pages or less (it can be an excerpt) at the time of interview. A skills test may also be administered.Employment is contingent on passing a criminal background investigation.Military Crosswalk Information:MOSC_ComplianceInspectionandInvestigation.pdfTREC/TALCB provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any @type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants should communicate requests for disability-related accommodations during the application process to Human Resources. 1-800-RELAY TX (for hearing impaired).TREC participates in E-Verify and will provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.Section 651.005 of the Government Code requires males, ages 18 through 25, to provide proof of their Selective Service registration or of their exemption from the requirement as a condition of state employment.Applicants who possess a valid Texas Real Estate Li
