Additional Information
Job Number 25165828
Job Category Sales & Marketing
Location Courtyard by Marriott Orlando Downtown, 730 North Magnolia Avenue, Orlando, Florida, United States, 32803VIEW ON MAP (https://www.google.com/maps?q=Courtyard%20by%20Marriott%20Orlando%20Downtown%2C%20730%20North%20Magnolia%20Avenue%2C%20Orlando%2C%20Florida%2C%20United%20States%2C%2032803)
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Expiration Date: 11/28/2025
Additional Information: This hotel is owned and operated by an independent franchisee, Turnberry. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel's employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
About the Courtyard by Marriott Orlando Downtown:
The Courtyard Orlando Downtown is an urban, energetic and inspire hotel with a metropolitan flare. Located in the heart of The City Beautiful, North Quarter/Downtown Orlando business district, provides the ideal accommodation for business and leisure travelers. The 6 story, 200 guestroom property has 3400 square feet of flexible meeting and an on-site Restaurant Bistro, featuring American cuisine and Starbucks beverages. Minutes away to downtown business, cultural and social venues such as Camping World, Amway Center, Orlando Museum, and much more.
Owned and operated by Turnberry, the Courtyard by Marriott Orlando Downtown is located at 730 N. Magnolia Avenue, Orlando, FL. To learn more, visit the official Courtyard by Marriott Orlando Downtown website at www.marriott.com/mcoma or follow the hotel on social media via Facebook, Instagram and Twitter.
Thrive with our comprehensive Benefits Package-featuring Medical, Dental and Eye Care, 401K Plans, Short- and Long-Term Disability, International Travel Perks, Weekly Pay, Free-Parking, Team Member Recognition Events, Outings and much more! Most benefits are available after 30 days of full-time employment.
Turnberry has a Substance Abuse Policy and is an Equal Opportunity Employer.
The Sales Coordinator performs support duties to the Sales Department and management team; acts as a liaison between the Sales Department and other areas of the Hotel. Tasks include but are not limited to; telephone communication including answering calls, attending to messages, forwarding calls appropriately, assisting caller in resolving questions/ concerns, email correspondence, managing calendar(s), coordinating meetings, filing, inputting, and maintaining data, drafting, and submitting expense reports, accurately preparing written documents such as letters, memos, and any other administrative tasks as requested by the Management Team
Examples of Duties (includes but is not limited to the following):
Maintains all files, correspondence, and records in the department. Typing and filing using computer systems
Assists Director of Sales and Sales Manager in all administrative aspects
Complete qualifying information sheets as needed and distribute to sales manager
Reports data to the STAR report
Maintain and update data in Delphi
Assist with preparation and execution of hotel site inspections.
Handles group requests for VIP clients. Ensure that all arrangements are made, including upgrades, are handled properly, coordinating with other departments through oral and written instruction
Log pertinent account information in files.
Maintain necessary copies of contracts and correspondence in orderly and accurate manner.
Perform additional duties and projects as assigned
Qualifications:
Associate or bachelor's degree in Hotel Management or Business related major, preferred
One (1) to three (3) years related experience and/or training, or equivalent combination of education and experience
Previous experience in administrative role and/or hotels preferred.
Ability to work with computers; prefer previous PMS experience, Office 365 experience
Strong organizational skills with attention to detail
Telephone etiquette skills needed
Ability to set-up and maintain filing systems
Ability to work a flexible schedule, including some evenings, weekends, and holidays, according to department needs and business volumes
Ability to seldom travel locally, domestic, and international for purposes of sales calls, meetings and trainings.
Always maintains professionalism, demonstrating courtesy and respect to guests and co-workers
· Ability to learn and interpret such as safety rules, operating and maintenance instructions, and procedure manuals
· Ability to constantly communicate effectively with guests and co-workers with high level of patience, diplomacy, and tact; respond to guest requests
· The person in this position needs to regularly stay in a stationary position often move about in the office and occasionally traverse between sales office and other areas of the hotel.
· Occasionally ascend/descend stairs and step ladders to reach high places, including shelves.
· Regularly positions self to search and retrieve items under desks, lower shelves.
· Regularly operates a keyboard, a mouse and other office equipment and tools.
· Must be able to assess, inspect, observe guests and documents from close and far distance.
· Must be able to distinguish odors to detect smoke or other foul odors.
· Occasionally adjusting, lifting, or moving packages and equipment up to 50 pounds.
· Majority of duties performed indoors. Noise level moderate
· Business demands dictate work hours and schedules. Attendance and timeliness are a requirement of this position.
· Adhere to the property service standards, as well as grooming and uniform standards specific to this position, always maintaining a neat and clean appearance.
· Adhere to any OSHA (safety) practices and wear any assigned PPE (personal protective equipment) as needed
This company is an equal opportunity employer.
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