Records Manager

IT Veterans • Greenbelt, MD • 4h ago

Records Manager Greenbelt, MD · Information Technology Apply Now

IT Veterans is seeking a Records Manager to join our team in Greenbelt, Maryland. This position offers a hybrid work environment, combining on-site support with remote flexibility, based on contract requirements and mission needs. In this role, you'll support our federal customers by delivering high-quality solutions that enhance mission performance and security. This position requires eligibility to obtain and maintain a Public Trust designation, which includes a background investigation.

About this Role:

The Records Manager will oversee the management, organization, and maintenance of official records and information assets in compliance with federal regulations, agency policies, and contract requirements. This role requires expertise in records lifecycle management, federal records management standards (e.g., NARA requirements), and electronic records systems. The Records Manager will serve as the primary liaison between the contracting organization, federal agency stakeholders, and internal teams to ensure accurate, secure, and compliant recordkeeping practices.

Key Responsibilities:

Develop, implement, and maintain records management policies, procedures, and schedules in compliance with the Federal Records Act, NARA guidelines, and agency-specific requirements.

Manage the full lifecycle of records (creation, classification, maintenance, retrieval, disposition, and archiving).

Oversee electronic and physical records storage systems, ensuring integrity, security, and accessibility.

Conduct records inventory, indexing, and classification activities for both paper and digital records.

Coordinate with program managers, legal, and compliance teams to ensure proper handling of sensitive, classified, or confidential information.

Facilitate records transfer, disposition, and archiving with NARA or other designated repositories.

Train and support staff in federal records management policies, procedures, and best practices.

Prepare compliance reports, audits, and records management documentation for agency oversight.

Manage FOIA (Freedom of Information Act) or discovery requests as applicable.

Stay current on evolving federal records management standards, electronic records technologies, and information governance practices.

Lead implementation and maintenance of Electronic Records Management (ERM) system currently 65% complete - remaining work includes final product selection, acquisition, configuration, and deployment

Process 8+ litigation holds annually and support 3+ training sessions per year

Achieve 99% ERM system uptime and complete 95% of records management requests within required timelines

Develop 21+ file plans, 2+ records schedules, and attend 216+ scrum meetings annually

Conduct 4-5 day site visits to ACF regional offices and Federal Records Centers for compliance monitoring

Travel Requirement:

4-5 day site visits to ACF regional offices and Federal Records Centers as required

Travel conducted on an as-needed basis with occasional emergency travel

Qualifications and Skills:

Bachelor's degree in Information Management, Library Science, Business Administration, or related field (or equivalent work experience).

5+ years of experience in records and information management, preferably supporting federal agencies.

Strong knowledge of federal records management regulations, including NARA, FOIA, Privacy Act, and the Federal Records Act.

Experience with electronic records/document management systems (ERMS/EDMS) such as SharePoint, OpenText, or equivalent platforms.

Demonstrated ability to manage classified or sensitive information in compliance with agency and security standards.

Excellent organizational skills with attention to detail and accuracy.

Strong communication and stakeholder management skills.

Experience with ERM system implementation and NARA ERM requirements

Travel capability for site visits to regional offices and Federal Records Centers

Experience supporting organizational transformation during staff reductions

Knowledge of ACF/HHS-specific records management requirements

Desired Skills and Competencies:

Certified Records Manager (CRM), Information Governance Professional (IGP), or other industry certification.

Experience with cloud-based records management and digital transformation initiatives in the federal sector.

Knowledge of litigation holds, e-discovery, and records-related legal compliance.

Prior experience on a federal government contract.

Additional Information:

-Ability to obtain a Public Trust Clearance

-Must be a U.S. citizen

At IT Veterans LLC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that diversity and inclusion among our teammates is critical to our success.

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