At the University of Denver, Student Affairs is at the heart of the student journey-empowering every student to thrive academically, personally, and professionally. Rooted in DU's signature 4D Experience, our division is committed to fostering holistic development through four dimensions: deepen intellect, develop wellbeing, discover character, and design careers and lives of purpose.
Our work reaches far beyond the classroom. Through dynamic, high-impact programs, services, and experiences offered at both the Denver Campus and the Kennedy Mountain Campus, we foster inclusive communities, promote health and wellness, cultivate exploration, engagement, and leadership, and develop a deep sense of belonging. We are committed to creating a high-touch environment where students and participants connect meaningfully, grow confidently, and thrive personally and collectively.
Together, we are shaping a vibrant, supportive, and dynamic campus culture where every student and participant can discover their potential and make a meaningful impact.
Department Summary
The mission of the DU Health & Counseling Center ("the HCC", www.du.edu/hcc) is to enhance overall student well-being and success through inclusive physical and mental healthcare, prevention, education, advocacy, and support services. Among its five departments, the HCC includes an on-campus medical and counseling clinic open 8am-5pm M-F, with some evening hours when quarter classes are in session. DU and the HCC are deeply committed to diversity, equity and inclusion; and seek an experienced psychiatrist who possesses cultural humility and a commitment to student wellness.
The HCC offers confidential medical care, mental health counseling, and psychiatric services designed to help students with mental health concerns that may be affecting their quality of life and ability to learn. Our providers include psychiatrists, psychologists, social workers, counselors, physicians, physician assistants, nurses, and nurse practitioners from diverse cultural and clinical backgrounds. HCC providers value students in all of their individuality and are committed to providing integrated care to all people with respect and sensitivity.
The Administrative department is responsible for non-clinical operations at the HCC. Responsible for front line customer support and service, insurance and health fee programs, facility and financial operations, budget, planning, and forecasting, and departmental HR, this department supports the other HCC areas to achieve their mission. Working interactively and in a cross-trained nature, this group of staff strive to provide the highest level of care to our students through purposeful efficient and effective operations.
The University of Denver and the Health and Counseling Center are committed to building a diverse and inclusive educational environment. Applicants are requested to include in their cover letter information about how they will advance this commitment through their research, teaching and/or service.
Position Summary
The Director of Budget, Finance, and Operations is a pivotal leadership role responsible for the strategic, fiscal, and operational oversight of the University of Denver's Health and Counseling Center (HCC). This position ensures the financial health, regulatory compliance, operational excellence, and strategic alignment of the HCC with university-wide objectives. The Director serves as a key advisor to HCC and university leadership and acts as the primary liaison with central budget, finance, and administrative offices, with a dotted line to SAIE and Budget and Planning.
Reports to the Assistant Vice Chancellor of Health and Wellness and supervises the Associate Director of Business Operations. This position summary is not designed to capture all activities, duties, or responsibilities required for this position. Responsibilities may change or new ones may be assigned at any time.
EssentialFunctions
Strategic Financial Leadership
Develops, implements, and monitors comprehensive budgetary management strategies to ensure fiscal profitability and sustainability for the HCC and its service units.
Leads annual and multi-year budget planning, modeling, forecasting, and financial management, including revenue generation and expense allocation for all HCC operations.
Maintains all financial data, records, and accounts necessary for day-to-day and long-term financial operations, ensuring accuracy and compliance with university and regulatory standards.
Produces timely, detailed financial reports and analyses for university leadership, including the Assistant Vice Chancellor, Vice Chancellor for Student Affairs and Inclusive Excellence, Vice Chancellor for Business and Financial Affairs, and other senior administrators.
Oversees General Ledger Accounts for the Student Health Insurance Plan, Student Dental Plan, and additional directed accounts, managing budgets in excess of $8 million.
Operational and Administrative Oversight
Directs and manages all administrative practice functions, including front office operations, billing, collections, scheduling, and patient/client flow to ensure efficient, high-quality service delivery.
Supervises and mentors a team of managers, administrative specialists, and finance staff, overseeing hiring, training, performance evaluation, and professional development.
Establishes and maintains effective billing and collection systems, including coordination with other university departments and accurate tracking of accounts receivable processes and procedures.
Directs purchasing, inventory control, and procurement of supplies, materials, medications, vaccines, and equipment, coordinates vendor relationships and contract negotiations for both revenue and expense contracts.
Quality, Compliance, and Risk Management
Ensures all operations adhere to accreditation, legislative, and regulatory requirements; oversees administrative quality improvement programs and risk management documentation.
Administers the Student Health Insurance Plan (SHIP), including vendor selection, benefit design, contract maintenance, plan marketing, and compliance.
Maintains HIPAA and Medicaid compliance and manages renewals for outside accreditations.
Develops and implements organizational policies, procedures, and training to promote operational effectiveness and compliance.
Organizational Leadership and Strategic Initiatives
Develops, recommends, and implements new or revised procedures, departmental policies, and programs to enhance service effectiveness and operational excellence.
Collaborates with university leadership to align HCC operations with institutional strategic priorities and resource allocations.
Leads multidisciplinary committees focused on operational efficiency and high-quality care delivery.
Prepares and presents comprehensive reports, analyses, and communications for diverse stakeholders, including students, parents, faculty, staff, and external partners.
Human Resources and Facility Management
Serves as the HR liaison for the HCC, overseeing payroll, personnel records, and internal personnel programs in accordance with university procedures.
Manages recruitment, onboarding, and performance management for administrative staff, including contract specialty care providers.
Reviews and recommends changes to HCC facilities, directing repairs, modifications, and construction as needed to support service delivery.
Knowledge, Skills, and Abilities
Knowledge
In-depth understanding of healthcare financial management, budget forecasting, and resource allocation.
Comprehensive knowledge of higher education compliance and regulatory standards, including HIPAA, Medicaid, and accreditation processes.
Expertise in operational management in a healthcare setting, incl
