Customer Service Advisor - Sandusky - Sandusky, OH

WesBanco Bank, Inc • Sandusky, OH • 1d ago

Back Customer Service Advisor - Sandusky

23-8459

Sandusky, Ohio, United States Apply Apply for this job now! Apply Location This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be Sandusky Banking Center. Market Toledo Work Hours per Week 40 Requirements High school diploma or GED required. Banking, cash handling, sales, and customer service experience preferred. Job Description This position is eligible for a one time $500 sign on bonus. To be eligible to receive payout, the employee must be hired between now and December 1, 2025, successfully complete the 90-day assessment period, be actively working and in good standing. Please inquire with Human Resources if you have additional questions. Summary: Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Customer Service Advisor's (CSA) are charged with providing excellent customer service while identifying sales opportunities and performing account transactions. CSA's must be responsive by recognizing the immediate need of the Banking Center throughout the day and proactively providing both Customer Service Representative (CSR) and sales platform support as needed. The CSA is responsible for consumer and business relationship building efforts and focusing on daily sales initiatives. From an operational standpoint, the CSA is responsible to comply with all established Bank policies, procedures, and security measures. Responsibilities include operating as a CSR and/or providing necessary additional support of the banking center's sales and operational objectives as assigned. Essential Functions: Excellent Customer Service Operational and Security Proficiency Identify referral opportunities Relationship building Cross-selling of Bank's products and services Business development (inside and outside) Essential Duties and Responsibilities: Personally models the standards of the Bank's Mission, Vision, and Pledge. Required to effectively assess the financial needs of Banking Center clients and make an appropriate recommendation to fulfill the needs of the client. Accepts and accurately processes all financial service transactions. Responsible for CSR cash drawer and follows proper balancing and cash handling procedures. Complies and operates within security and audit procedures. Consistently meets and exceeds defined sales goals for loans, deposits, partner referrals and profitability. Promotes the sales culture within the banking center by demonstrating strong ability to sell and successfully promote the Bank's products and services in order to reach individual and team sales goals. Communicates and partners effectively with branch staff and peers to promote team environment to ensure goals are met. Continually monitors performance against the banking center goals by adjusting individual goals and initiating sales promotions as needed to meet those goals. Executes consistent, outbound calling activities inside the banking center by utilizing customer lists. Promotes bank products consistently and makes appropriate business line referrals as defined by location goals. Educates bank team on uncovering opportunities to help advance financial wellness of customers. Sets priorities and follows through on the implementation of the defined sales and service activities. Promotes company products and services in the community to assist in the continuing growth of the Bank. Supports proper functioning of all day-to-day operations including, but not limited to: customer service, open and close procedures, support of daily vault duties,

Similar Jobs

Regional Manager

Civista Bank • Sandusky, OH • 1d ago

Management & Administrative

Civista Bank Description: Position Purpose: A Regional Manager (RM) has a pivotal role in achieving business results through people by bridging retail strategic objectives to branch behaviors and deliverables. The RM is...

1d ago

Go to Apply

Service Sales Representative

EMCOR Group • Fremont, OH • 1w ago

Management & Administrative

Description About Us: S.A. Comunale has been a local industry leader for end-to-end mechanical, fire protection and HVAC services for nearly 100 years. We offer our clients significant financial strength, unmatched bondi...

1w ago

Go to Apply

Configuration Management (CM) Coordinator

Sierra Lobo, Inc. • Milan, OH • 1w ago

Management & Administrative

Configuration Management (CM) Coordinator Location US-OH-Milan Job ID 2025-3262 Positions 1 Experience (Years) 3 Type of Position Regular Full-Time Level Mid-Level (Non-Manager) Visa Requirements Citizen only Overview Si...

1w ago

Go to Apply

Entry Level Security Officer

Securitas Security Services USA, Inc. • Huron, OH • 2w ago

Management & Administrative

Securitas is the most locally-focused Protective Services company in the United States, with over 640 local branch managers and approximately 86,000 security officers who provide unmatched security solutions to meet the...

2w ago

Go to Apply

Operations Supervisor - Warehouse (Supply Chain/Logistics)

Penske • Clyde, OH • 2w ago

Management & Administrative

Do you have a demonstrated ability to drive process improvement and lead change? Penske Logistics is seeking a proven leader with relevant experience and skills to join our team of logistics professionals. We are seeking...

2w ago

Go to Apply

Inventory Management Coordinator

LOVES TRAVEL STOPS & COUNTRY STORES • Milan, OH • 2w ago

Management & Administrative

Benefits:? Fuel Your Growth with Love's - company funded tuition assistance Paid Time Off 401(k) -- 100% match up to 5% Medical/Dental/Vision Insurance after 30-days Competitive Pay Career Development Quarterly Bonus Pro...

2w ago

Go to Apply

Operations Management Internships

Six Flags • Sandusky, OH • 2w ago

Management & Administrative

Overview: $14-$15.50/hour The Cedar Point Internship Program seeks to inspire and equip the next generation of leaders by offering transformative experiences. We are committed to providing a vibrant learning environment...

2w ago

Go to Apply

HR Administrative Assistant

Sierra Lobo, Inc. • Milan, OH • 2w ago

Management & Administrative

Administrative Assistant Location US-OH-Milan Job ID 2025-3257 Positions 1 Experience (Years) 1 Type of Position Regular Full-Time Level Entry Visa Requirements Citizen only Overview Sierra Lobo, offers customers a full...

2w ago

Go to Apply

Administrative Assistant

Robert Half • Fremont, OH • 2w ago

Management & Administrative

Description We are looking for a detail-oriented Administrative Assistant to join our team in Fremont, Ohio. This Contract-to-permanent position offers an excellent opportunity to contribute to office operations by provi...

2w ago

Go to Apply

Administrative Assistant

EMCOR Group • Fremont, OH • 2w ago

Management & Administrative

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.