Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
The Academic Detailer Pharmacist is a field-based role that will independently engage community-based physicians and medical group administrators in an educational capacity with the goals of:
Driving adherence to evidence-based medicine guidelines
Supporting medication adherence
Supporting prescribing of lower cost alternatives
As part of their daily responsibilities, this individual will work under the guidance and direction of their health plan partner to successfully drive initiatives and engage providers.
The Academic Detailer Pharmacist serves as the primary liaison between their health plan partner and their assigned provider portfolio. They will be expected to proactively establish and manage prescriber relationships as an outward facing, dedicated resource. In addition to providing prescriber/group education and performance report cards, this individual will engage medical groups to strategically identify ways to make provided reports more useful, and will be expected to bring back recommendations from physician offices to support continuous quality improvement of the detailing program. The Detailer will then be expected to collaborate with their health plan partner to continually improve ongoing utility of provider reports and education materials.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
Plan weekly activities, summarize outcomes and detail actionable items from activities
Engage top prescribers through face-to-face visits, telephonic outreach, and fax/mail intervention to provide them with key feedback on their prescribing patterns, including benchmarks against relevant peer groups
Review prescriber-specific opportunities to improve care on behalf of members
Review patient-specific opportunities to optimize and provide cost-effective, quality care
Develop and manage the client relationship with your health plan partner by employing effective communication, utilizing professional acumen, and incorporating drug expertise
Apply marketing/consultation techniques in promotion of national practice guidelines for clinical effectiveness and safety
Participate in the development of reports providing comparative data on prescribing practices
Participate in the development of outcome reports to track the success of interventions
Analyze data to track and trend program impact and identify areas of opportunity to improve the program
Function with high level of urgency in all business responses- internal and external
Receive training and materials from health plan partner to disseminate to practices, including handouts, provider reports, and other desired collateral
Provide monthly progress updates during health plan partner hosted meetings
Provide annual presentation of each year's activities and outcomes
Assist with providing data and feedback to truly change provider behavior and achieve results
Build collaborative and trusting relationships with the providers. Work as a clinical liaison between health plan partner and portfolio of practices/providers
Maintain confidentiality and use only the minimum amount of protected health information (PHI) necessary to accomplish job related responsibilities. This position may require PHI or other confidential information be taken outside the office or accessed from home electronically. The Academic Detailer Pharmacist is responsible for safeguarding this information in accordance with all HIPAA policies and regulations
This is a telecommute position, but candidates based in the Columbia, SC area will be given preference
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Bachelor of Science in Pharmacy or PharmD
Current and unrestricted Pharmacist license
3+ years of experience as a practicing Pharmacist OR completion of an ASHP-accredited pharmacy residency in one of the following: managed care, ambulatory care or specialty pharmacy
Experience analyzing and interpreting pharmacy claims data, cost drivers and trends
Proficient skills in Microsoft Office and Outlook
Ability to travel locally, up to 50%
Preferred Qualifications:
Solid clinical knowledge and experience collaborating with providers to recommend or promote clinically appropriate and cost-effective care
Experience proactively outreaching to providers or provider offices on pharmacy recommendations and topics
Experience driving change through collaboration with providers and their staff
General pharmacy/PBM, medical practices business understanding related to prescribing
Understanding of clinical quality programs (i.e. CMS STAR Ratings, NCQA/HEDIS, PQA)
Understanding of pay-for-performance programs, ACOs and other performance/quality based initiatives
Previous Academic Detailing experience
Previous managed care or PBM experience
Experience giving formal presentations
Competencies:
Demonstrated record of being a self-starter, with a strong independent work drive
Habitual use of metrics in daily work
Effective communication skills (phone, email, written communication and documentation)
Effective organizational skills
Effective interpersonal skills, ability to establish and build new relationships from scratch
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,900 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
