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System Trainer - Training & Development Spec 3

State of Minnesota • Saint Paul, MN • 5h ago

Working Title: System Trainer

Job Class: Training & Development Specialist 3

Agency: Minnesota Management & Budget

Job ID : 89515

Location : St. Paul

Telework Eligible : Yes

Full/Part Time : Full-Time

Regular/Temporary : Unlimited

Who May Apply : Open to all qualified job seekers and bidders simultaneously

Date Posted : 10/09/2025

Closing Date : 10/22/2025

Hiring Agency/Seniority Unit : Minnesota Management & Budget

Division/Unit : Accounting Services / SWIFT System Support

Work Shift/Work Hours : Day Shift

Days of Work : Monday - Friday

Travel Required : No

Salary Range: $32.40 - $47.76 / hourly; $67,651 - $99,722 / annually

Classified Status : Classified

Bargaining Unit/Union : Minnesota Association of Professional Employees (MAPE)

FLSA Status : Exempt - Administrative

Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Minnesota Management and Budget (MMB) is seeking a System Trainer to create and provide quality training materials to support agency SWIFT users, including live training sessions with staff from across the enterprise. SWIFT is the statewide accounting software used to perform accounting, reporting, and procurement functions. This role is vital to ensure SWIFT users are adequately trained to use the program and that SWIFT is used consistently by all agencies. The System Trainer is also responsible for understanding system upgrades, their functionality, and training others on its use.

Job duties for this position include:

Reviewing and updating training materials and creating new training materials as needed for SWIFT procurement and accounting modules

Evaluating training delivery methods and recommending changes to improve delivery and enhance user experience

Attending agency workgroup meetings to solicit feedback on the quality of existing training materials

Supporting the operations of the SWIFT help desk by answering calls or emails and providing direct assistance to agency users

Maintaining and updating a training library for users as needed so materials are up to date

Conducting instructor-led classes online and in-person

This position is currently eligible for up to 50% hybrid telework to applicants who either reside in Minnesota or a bordering state and within 50 miles of the work location.

Minimum Qualifications

Three (3) years of learning and development experience supporting adult training programs, including conducting needs assessments, managing training registrations, delivering training content, analyzing feedback, evaluating training efficacy, and reporting on metrics. A bachelor's degree in education, communications, human resources development, information technology, accounting, or business administration may substitute for one (1) year of experience.

Experience must also include:

Regularly using a learning and development, accounting, budgeting, or human resources information system to track data, run reports, or train end users

Software navigation skills sufficient to understand and troubleshoot basic system and user issues

Excellent communication skills sufficient to present intricate technical and procedural matters to both technical and non-technical audiences

Project management skills sufficient to effectively plan, implement, monitor, and evaluate training programs

Demonstrated respect for diversity and a deep commitment to fostering an inclusive and collaborative work environment.

Preferred Qualifications

MMB values diverse perspectives and encourages all qualified candidates to apply, even if they do not meet 100% of the preferred qualifications. Your unique skills and background might be just what we need!

Accounting or procurement experience in SWIFT or another PeopleSoft/Oracle module

ALP Certified

Experience delivering training in a hybrid work environment

Knowledge of MN state government procurement and/or accounting processes, policies, and laws

Knowledge and familiarity with continuous improvement or agile methodologies

Knowledge of accessibility concepts, standards, and accommodations for learners

Additional Requirements

Minnesota Management and Budget will conduct reference checks to verify job-related credentials and a criminal background check prior to appointment. A criminal history does not automatically disqualify candidates, and each case will be reviewed individually on a case-by-case basis and in alignment with fair and equitable hiring practices.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.

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