General Office Assistant 5-E7 - HSA REGION 1 UNIT
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General Office Assistant 5-E7 - HSA REGION 1 UNIT
Salary
$1,628.00 - $2,304.80 Biweekly
Location
Lansing, MI
Job Type
Permanent Full Time
Remote Employment
Flexible/Hybrid
Job Number
3901-25-HSA-MCM-080-FILL
Department
Health and Human Services - Central Office
Opening Date
10/07/2025
Closing Date
10/14/2025 11:59 PM Eastern
Bargaining Unit
UNITED AUTO WORKERS (UAW)
Description
Benefits
Questions
Job Description
The Michigan Department of Health and Human Services mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect, and fairness. For more information, please visit MDHHS Diversity, Equity, and Inclusion Plan (https://www.michigan.gov/documents/mdhhs/MDHHS\Diversity\Equity\and\Inclusion\Plan\649033_7.pdf) .
The purpose of this position is to provide clerical support for the Children's Special Health Care Services (CSHCS) program, based on operational procedures and timeliness standards. This position sorts and distributes incoming mail and converts specified paper documents to electronic format for routing purposes on a daily basis. This includes, but is not limited to, client medical records, applications, Income Review Payment Agreements, income verification, and citizenship documentation. This position is responsible for processing documents in the incoming fax work queue. This includes documents that were converted from paper to electronic as well as documents from external partners such as local health departments, managed care health plans, and medical providers. This position reviews, researches, and processes documents located in the intake work list for routing. Additionally, this position prepares outbound mail for the program.
Position Description (https://MCSC.state.mi.us/AgencyPDFs/GNOFASTEB11R PD 10725.docx)
Job Specification
To be considered for this position you must:
Apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions in submitting your electronic application. Hard copy applications are not accepted.
Attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.
Attach a cover letter.
Failure to complete any of the above items may result in your application not being considered. See instructions for attaching files here: Instructions (https://www.michigan.gov/-/media/Project/Websites/mdcs/neogov/OfficialTranscript.pdf)
Required Education and Experience
Education
Educational level typically acquired through completion of high school.
Experience
General Office Assistant 5
No specific @type or amount of experience is required.
General Office Assistant 6
One year of administrative support experience.
General Office Assistant E7
Two years of administrative support experience, including one year equivalent to the intermediate level.
Additional Requirements and Information
The physical location of this position is Capitol Commons 400 S. Pine St. Lansing, MI. Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered.
Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.
Employees will be provided computers to perform state work. Phones may also be provided for necessary communications. If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including:
A secure work location that allows privacy and prevents distractions.
A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload.
Suitable lighting, furniture, and utilities.
If you previously held status in this classification and departed within the last three (3) years, please contact Human Resources regarding your interest in a potential reinstatement. Reinstatement is not guaranteed or required.
Your application for any position does not guarantee you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.
As a Condition of Employment: Certain positions may require a criminal history background check.
The Department reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.
For information about this specific position, please email MDHHSVacancies@michigan.gov . Please reference the job posting number in subject line.
Follow us on LinkedIn (https://www.linkedin.com/company/michigan-department-of-health-&-human-services/?viewAsMember=true) for more job opportunities.
MDHHSJobs #Veteranfriendly #CareersWithPurpose #CommunityHeroes
MDHHS is proud to be a Michigan Veteran's Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer.
Accommodations
If you require a reasonable accommodation to participate in the application or selection processes, please contact theADA coordinator (https://www.michigan.gov/ose/-/media/Project/Websites/ose/Contact/RACs.pdf) for the agency that posted this position vacancy.
State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.
More details on benefits for our new hires are below:
Rewarding Work:State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state's military and veterans; rebuild our state's infrastructure; or support other state agencies through our fiscal, IT, and HR systems.
Insurance Benefits:The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees' annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available at www.mi.gov/employeebenefits.
Retirement Programs:The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state's contributions fully vest after just 4 years. More information is available athttp://www.mi.gov/orsstatedc.
Vacation and Sick Leave:Eligible full-time employees receive between15 and 35 personal daysand 13 sick daysper year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.
Paid Parental Leave:Eligible employees can take 12 weeks of paid leaveimmediately after a birth or adoption to allow needed time together at home with a new child.
Paid Holidays:Eligible employees receive 13 or 14 paid holidays each year including New Year's Eve and Day, Martin Luther King Jr. Day, Presidents' Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.
Bonus Programs:Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.
Military Pay Differential:Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.
Tax-Advantaged Programs:In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.
Student Loan Forgiveness:Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans. Please view Student Loan Information (https://studentaid.gov/manage-loans/forgiveness-cancellation) to help determine if you could qualify is available from the U.S. Department of Education.
Tuition Reduction:Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.
Professional Development: To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.
Alternative and Remote Work Schedules:Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.
Great Lakes and Great Times:Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park-just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan's affordable cost of living, you can explore all that Michigan has to offer.
Updated: 2/28/24
01
GNOFAST - Do you possess at least an educational level typically acquired through the completion of high school?
Yes
No
02
GNOFAST - Please select your level of experience.
None
One to two years of administrative support experience.
Two to three years of administrative support experience, including one year equivalent to the intermediate level.
At least three years of administrative support experience, including two years equivalent to the intermediate level or one year equivalent to the experienced level.
03
How do you or would you demonstrate that you are culturally competent in the workplace?
04
From the options below, which accurately describes your current status? (A current state employee works for an actual state department such as the Department of Corrections, the Department of Transportation, etc.)
A current Michigan Department of Health and Human Services (MDHHS) employee.
A Michigan Department of Health and Human Services (MDHHS) employee in layoff status.
A current State of Michigan (non-MDHHS) employee.
A State of Michigan (non-MDHHS) employee in layoff status.
None of the above.
05
Are you a current MDHHS employee classified as a General Office Assistant-E interested in moving to the same classification and level at this location?
Yes
No
06
Please select from the options below: (Please note, actions that have been expunged, formal counseling, and layoff actions such as a reduction in force need not be reported.) Please select all that apply.
I have been dismissed within the last two years
I have resigned in lieu of discipline or dismissal within the last two years
I have been suspended without pay within the last two years
I have received a written reprimand within the last two years
I have received an unsatisfactory rating within the last two years
I have signed a last chance agreement with MDHHS within the last two years
I certify that none of the above circumstances apply to me
07
Do you have any substantiated cases of abuse or neglect reported on the Michigan Department of Health and Human Services Central Registry?
Yes
No
08
Do you have an Intentional Program Violation from the Department of Health and Human Services?
Yes
No
09
Do you have any objection to being finger printed or drug tested?
Yes
No
10
Did you attach a cover letter and a copy of your resume to your application? (Failure to do so may result in your application being screened out.)
Yes
No
11
Do you possess a valid driver's license?
Yes
No
12
Please select your level of clerical experience.
5 years or more
3-4 years
1-2 years
Less than 1 year
None
13
Please select your level of mailroom experience.
5 years or more
3-4 years
1-2 years
Less than 1 year
None
14
Please indicate which of the following Microsoft software applications you are comfortable working with:
Word
Excel
PowerPoint
Teams
15
Please describe how your education and/or professional experience qualifies you for this position.
16
Do you have experience working with databases and data systems?
Yes
No
17
If you answered "Yes" to the question above, please describe your experience with databases and data systems. If you answered "No", please enter "N/A".
18
Please indicate your level of expertise with databases and data systems.
Novice
Proficient
Expert
None
19
Please describe your understanding of HIPAA.
20
Please describe your understanding of the Children's Special Health Care Services program.
Required Question
Employer
State of Michigan
Department
Health and Human Services - Central Office
Address
Office of Human Resources
235 S. Grand Ave.
Lansing, Michigan, 48933
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