Administrative Assistant

Robert Half • Birmingham, MI • 11h ago

Description We are looking for an experienced Administrative Assistant to join our team in Birmingham, Michigan. In this Contract-to-Permanent role, you will play a key part in ensuring smooth day-to-day operations by managing administrative tasks and providing exceptional customer service. If you thrive in a fast-paced environment and have a background in insurance or related fields, we encourage you to apply.

Responsibilities:

Handle incoming calls professionally and provide accurate information to clients.

Manage client records and ensure all data is up-to-date and organized.

Coordinate mailings and maintain efficient communication channels.

Deliver outstanding customer service, addressing inquiries and resolving issues promptly.

Assist in tracking and monitoring client accounts to ensure compliance and satisfaction.

Support organizational needs by maintaining effective workflows and documentation.

Collaborate with team members to improve processes and enhance productivity.

Ensure all administrative tasks are completed within deadlines and meet quality standards. Requirements - Minimum of 3 years of experience in an administrative or customer service role.

Previous experience in the insurance industry is strongly preferred.

Strong proficiency in handling inbound calls and providing excellent customer service.

Exceptional organizational skills with the ability to manage multiple tasks simultaneously.

Familiarity with tracking client accounts and maintaining accurate records.

Effective communication skills, both written and verbal.

Ability to work independently and as part of a team in a fast-paced environment. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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