CAD (SOLIDWORKS) Electro-Mechanical Application Engineer

MLC CAD Systems • Austin, TX • 9h ago

MLC CAD Systems is seeking a Electro-Mechanical Application Engineer for our Computer-Aided Mechanical and Electro-Mechanical Design team. MLC CAD Systems is a Value-Added Reseller (VAR) of SOLIDWORKS (CAD software) the leader in 3D MCAD technology.

In addition, we represent Markforged (3D Printers) and Mastercam (CAM Software) providing sales, training, and support for all these products with 40 years of experience serving the industrial, medical, scientific, consumer, educational, technology, and transportation industries.

SOLIDWORKS experience is required , and Electro-Mechanical or Electronics Engineering Technology experience is a plus.

LOCATION: Austin Texas Area

Position Purpose: Provide pre and post-sales support for SOLIDWORKS, and downstream applications including Electro-Mechanical or Electrical Technology. Primary responsibilities include product demonstrations, competitive overviews, training, and customer service.

Duties and Responsibilities

Provide the following for SOLIDWORKS, SOLIDWORKS Electrical, and other downstream applications.

Support pre-sales activities such as customer presentations and demos, and marketing efforts and prepare formal proposals.

Provide installation, implementation, and best practices techniques.

Conduct standard and custom training.

Maintain training hardware and infrastructure, including system backup, hardware upgrades, and general training room setup.

Provide phone and web-based troubleshooting.

Qualifications

Bachelor's degree in Mechanical Engineering, Electro-Mechanical or Electronics Engineering Technology.

Minimum of 1-year of experience in Mechanical Engineering, Electro-Mechanical or Electronics Engineering Technology Design field.

Strong focus on customer success.

Ability to communicate technical information to non-technical audiences.

Strong listening, written, and verbal communication skills.

The ability to work in a team and independently.

Bilingual in English/Spanish is a plus.

Compensation: Base Salary + Performance Bonus. The compensation plan is highly competitive and commensurate with experience. We value our employees and provide full/ rich healthcare benefits, company 401k, 401K matching, and paid vacation.

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