Description
OVERVIEW:
The System Administrator's role is to manage and tune in-house computer software systems and network connections to ensure high levels of availability and security of the supported business applications. This individual also participates in the planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with company goals, industry best practices, and regulatory requirements.
Compensation for this Role: $85,000 - $100,000 Annually, Depending on Experience
PLEASE NOTE: this role is based full-time at our office in Lakewood, CO with some requirements for travel to other offices. No remote candidates will be accepted.
General Responsibilities
Maintain open communication lines with all working relationships
Follow up to ensure items for which the job is accountable are performed
Earn and maintain customer's trust
Uphold the core values of the organization
Work well with others to accomplish the mission of the organization and of the job
Specific Responsibilities
Strategy & Planning
Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with end-users and department managers
Acquisition & Deployment
Coordinate with network engineering, business application, and database administration functions to implement desktop and server systems that utilize industry best practices to meet corporate objectives
Deploy and maintain workstations, servers, printers, scanners and host security systems
Operational Management
Manage all operating systems and end-user software
Manage and increase performance of enterprise systems
Manage and resolve issues affecting network connectivity and communications including cloud services, email, Teams (with Teams calling), workstation and LAN connections and Internet applications
Ensure the integrity and security of enterprise data on host computers and?during data transfer in accordance with business needs and industry best-practices regarding privacy,?security, and regulatory compliance
Manage input/output fleet, including printers and scanners
Manage end user accounts, permissions, access rights, and storage allocations in accordance with?best-practices regarding privacy, security, and regulatory compliance
Perform and test routine backup software and restores
Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on servers,?input/output fleet, and workstations
Escalate incidents as necessary
Implement effective systems asset management by maintaining comprehensive hardware and software inventories, along with up-to-date documentation and technical specifications
Analyze system, server, application, network, and input/output device performance
Recommend, schedule, and perform software and hardware improvements, upgrades, patches,?reconfigurations, and/or purchases
Conduct research on emerging products, services, protocols, and standards in support of systems
Software procurement and development efforts
Create required reports in response to business user needs
Participate in negotiations with vendors, outsourcers, and contractors to secure software products?and services
Develop, document, and maintain policies, procedures and associated training plans for system?administration and appropriate use
Manage and/or provide guidance to junior members of the team
Other duties as may be assigned
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of:
Applicable data privacy practices and laws
Experience across a broad range of Microsoft Infrastructure Technologies, including but not limited to: current and future Windows Operating Systems, all components of Active Directory, Entra ID, Microsoft 365, Collaborative Communications and workspaces,
Intune Management and Deployment
Writing Windows Power Shell scripts for automation or maintenance
Windows 2016 to 2022 and its accompanying roles and features
Active Directory Domain Services including Group Policy, DNS, DHCP, and Sites & Services and supporting infrastructure
Strong knowledge of TCP/IP Networking in a LAN and WAN environment
Set up, support, and configure workstations, including deploying and creating packages for software installation, imaging, and patching with Intune and NinjaOne
Utilize Zendesk ticketing system, including authoring and maintaining knowledge base articles
Knowledge of FortiNet products a plus
Skill in:
Excellent writing, organizational and communication skills, which is effective at all levels, particularly with firm leadership
Network and security knowledge
Software and hardware troubleshooting
Documenting and maintaining configuration and process information
Exceptional customer service
Analytical and problem-solving abilities
Interpersonal and oral communication
Reading, writing, and interpreting technical documentation and procedure manuals
Keen attention to detail
Skilled at working within a team-oriented, collaborative environment
Managing Microsoft Office 365 back-end infrastructure including Exchange Online, Teams, SharePoint, and OneDrive for Business
Windows Azure as it relates to IaaS
Familiarity with third-party construction software (i.e. Revit, AutoCAD, Bluebeam) is a plus
Ability to:
Work independently, including the ability to manage projects and bring them to completion on time and on budget
Own a technical support issue and see its resolution
Suggest process/ technical improvements for preventive actions
Work effectively in a collaborative and consensus-driven environment with highly skilled professionals
Self-adapt to constantly changing IT Infrastructure in the Enterprise
Understand organizations goals and objectives
Effectively prioritize and execute tasks in a high-pressure environment
Conduct research into hardware and software issues and products as required
Present ideas and solutions in user-friendly language
Self-motivate and direct
PHYSICAL REQUIREMENTS:
Driving
Sitting
Climbing
Lifting (up to 50 lbs)
Standing
Stooping
Vision acuity (near and far)
Walking
REQUIREMENTS:
College diploma or university degree in the field of computer science and/or more than three years of equivalent work experience is required with certifications in Microsoft (MSCA, MSCE) or Cisco (CCNA) preferred. Limited local travel required.
Benefits of this role:
Encore Electric provides excellent benefits for our employees, including: medical, dental, and vision plans, disability, and life insurance, employee-matched 401(k), paid time off (PTO), an employee assistance program that includes counseling, legal, and financial advice.
Encore also provides a generous employee referral program, and access to technical, safety, personal finance, and leadership training through Encore University, Encore's in house training program.
This position is eligible for cell phone allowance and the short-term incentive program.
NO THIRD PARTY STAFFING RESUMES WILL BE ACCEPTED
Applications will close on December 31, 2025 or once role has been filled.
For information regarding this position, please contact Recruiting@EncoreElectric.com.
To request an accommodation during the application process, please contact HR@EncoreElectric.com .
Encore Electric, Inc. is an EOE, including disability/vets.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
