Customer Service Associate

Walgreens • Elk Grove Village, IL • 3h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1689817BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 930 ELK GROVE TOWN CTR,ELK GROVE VILLAGE,IL,60007

Full District Office Address: 930 ELK GROVE TOWN CTR,ELK GROVE VILLAGE,IL,60007-03754-04438-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 04438-ELK GROVE VILLAGE IL

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

2026 Summer Intern - Underwriting & Portfolio Management (Chicago, IL)

Citizens • Chicago, IL • 2h ago

Management & Administrative

Description Job Title: 2026 Summer Intern - Underwriting & Portfolio Management Locations: Chicago, IL Duration: 10 weeks Start Date: May 2026 Commercial Summer Internship Program The Commercial Summer Internship Pro...

2h ago

Go to Apply

Customer Service Associate

Walgreens • Algonquin, IL • 3h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

3h ago

Go to Apply

Customer Service Manager

Volvo Group • Bolingbrook, IL • 3h ago

Management & Administrative

Customer Service Manager Location: Greensboro, NC, US, 27409San Leandro, CA, US, 94577Kansas City, MO, US, 64129Los Angeles, CA, US, 92011Sacramento, CA, US, 95826Miami, FL, US, 33126Fresno, CA, US, 93725Bakersfield, CA,...

3h ago

Go to Apply

Warehouse & Logistics Clerk

Kelly Services • Addison, IL • 3h ago

Management & Administrative

Job Title: Warehouse & Logistics Clerk $18.00 per Hour 1st: 7AM- 4PM 2ND: 3PM- 11:30PM (OPPORTUNITY ON BOTH SHIFTS) LOCATED IN ADDISON, IL 60101 Job Summary To receive packaged client documents and materials, includi...

3h ago

Go to Apply

Addressable Account Manager

The Walt Disney Company • Chicago, IL • 8h ago

Management & Administrative

Disney's Addressable Ad Operations team is seeking an Account Manager who will be an exceptional addition to our Sales and Advertising Operations team on one or more of our exciting brands. These brands are composed of T...

8h ago

Go to Apply

NetSuite Account Manager

Oracle • Chicago, IL • 8h ago

Management & Administrative

Job Description NetSuite was the FIRST Cloud ERP company and is experiencing record growth, with over 20,000 customers, NetSuite is outstanding in the market with its ability to work with small startups to large enterpri...

8h ago

Go to Apply

Global Supply Chain/Manhattan Manager

Accenture • Chicago, IL • 8h ago

Management & Administrative

We are: We are a global collective of innovators applying the New every day to improve the way the world works and lives. New doesn't mean being ahead of the curve; new is pushing forward the curve, riding the edge where...

8h ago

Go to Apply

Associate Manager, Supply Chain Profitability Programs

DoorDash • Chicago, IL • 8h ago

Management & Administrative

About the Team We're looking for someone to help scale DoorDash's next billion dollar business, DashMart. The DashMart team is focused on building a new @type of grocery store, offering household essentials, groceries an...

8h ago

Go to Apply

Supply Chain Brand Manager - Parkinson's Portfolio

AbbVie • North Chicago, IL • 8h ago

Management & Administrative

Company Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable imp...

8h ago

Go to Apply

Technology Consulting - Managed Services - Information Technology Outsourcing (ITO) - Senior Manager

EY • Chicago, IL • 9h ago

Management & Administrative

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY...

9h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.