General Manager - Oleta River State Park

Guest Services • United States, United States • 3w ago

Compensation Amount:

80,000.00 USD Annual

Job Summary:

The Recreation General Manager cultivates a team environment that provides exceptional customer service while directing the management team and ensuring all staff members perform at a consistently high level. The Recreation General Manager motivates, instills accountability, and achieves results to drive success in the position. The Recreation General Manager is responsible for all aspects of unit operations and management, including dock maintenance, boat slips, equipment, rentals, and property to facilitate the fulfillment of financial goals and company initiatives. The salary for this position ranges from $80k to $85k , depending on the candidate's experience.

Job Description:

ESSENTIAL FUNCTIONS

Plan and develop daily operations. Forecast and analyze sales, labor, and profit; and, ensure compliance with established budget. Schedule, supervise, and participate in the operational duties specific to the unit.

Recruit, supervise, train, schedule, discipline, review, and direct the unit's management and staff.

Maintain accounting records, daily reporting requirement, and cash control. Manage P&L statement.

Respond to customer inquiries and resolve customer complaints.

Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit's equipment, housekeeping, sanitation, dress, cash control, and employee hygiene. Notify District Manager of all unusual events, circumstances, or other safety or quality control issues.

Represent the company in a professional and positive manner at all times. Maintain and enhance the company's image when interacting with clients, guests, associates, and vendors.

Ensure maintenance of all facilities including docks and grounds-keeping of surrounding areas.

Create and implement preventive maintenance programs for infrastructure/equipment and comprehensive risk management program, managing boats/vessel scheduling, slip leasing and collections.

Maintain awareness of safety issues, and report them immediately to your manager.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

Bachelor's Degree preferred.

3-5 years of experience management experience. Boating and/or marine related experience.

Ability to swim.

CPR/First Aid Certification.

Ability to organize and produce diverse marina programs.

Computer proficiency with the ability to utilize MS Word, Excel, and Outlook.

Demonstrated talent for interacting with a wide variety of people; ability to effectively organize and coordinate multiple priorities; ability to learn and develop new skills; ability to problem solve. Ability to maintain confidentiality.

Excellent interpersonal, administrative, telephone and other communications skills.

PHYSICAL AND MENTAL REQUIREMENTS

Moving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit. Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise moves in a constantly changing environment.

Lifting, carrying, and pushing up to 25 lbs. regularly, 30-35 lbs. frequently, and up to 50 lbs. occasionally.

Ability to stand for the entire work day and to climb steps regularly.

Withstanding temperature extremes and inclement outdoor weather.

Reading and writing work-related documents in English.

Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.

Constantly communicates and receives verbal communication with other employees in fast-paced environment.

Physical presence at the job site is essential to perform job duties.

EQUIPMENT USED

Typical office equipment (computers, phone system, fax, copiers, scanners, among others).

Marina and dock maintenance equipment.

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION: We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.

Go to Apply

Customer Service Rep

Robert Half • Chatsworth, CA • 15min ago

Management & Administrative

Description Join our mission-driven nonprofit organization dedicated to creating positive change in our community. We work tirelessly to support individuals and families through programs, services, and advocacy, ensuring...

15min ago

Go to Apply

Customer Service Assistant - California

AF Group • Lansing, MI • 16min ago

Management & Administrative

SUMMARY: Customer Service Assistant is focused on providing excellent customer service for Retail Truck Insurance Agency. Duties include assisting clients via phone calls and emails, administrative and data entry tasks t...

16min ago

Go to Apply

Client Service Coordinator - 001168

Banfield Pet Hospital • Louisville, KY • 16min ago

Management & Administrative

Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (i...

16min ago

Go to Apply

Human Resources (HR) Manager

Robert Half • San Francisco, CA • 16min ago

Management & Administrative

Description Natalie Lue with Robert Half is recruiting for an HR Manager . This is a full-time permanent role based in San Francisco with a hybrid/onsite schedule. About the Role This role encompasses HR functions that a...

16min ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.