Mainframe z/OS Systems Engineer

Fiserv • Raleigh, NC • 3w ago

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

About your role:

You wil be responsible for the installation, planning, design, management, configuration, implementation, of z/OS and z/OS based ISV software tools. This position is responsible for supporting existing z/OS systems while ensuring adherence to established standards and procedures; assists Operation and Development teams in problem determination and resolution; closely works with other teams in defining and implementing technical solutions to solve business needs and continuously seek operational and business improvements.

What you'll do:

Install, maintain, and customize operating systems and 3rd party ISV system software.

Prepares and installs system software including OS and 3rd party packages by following vendor and location-specific installation procedures.

Work with senior team members to perform problem determination and resolution, capture and transmit system dumps, closely work with vendor's technical support, apply fixes and patches, coordinate testing and implementation of fixes and new versions, and work with other mainframe-based or midrange-based technical teams on production roll-out.

Work with internal customers to clarify technical requests, testing and validation, and project support needs.

Work with capacity and performance teams in proactively addressing potential performance issues impacting service levels.

Work with computer operations to quickly resolve incidents and automate operational processes such as IPLs, Cold Loads, and dump processing.

Provide informal project management for complex projects. Provide training to clients and colleagues. Assist the Operations Engineering zSeries leaders in reviewing software requirements and establishing technical direction and business strategy for the department.

Support mainframe hardware upgrades to the latest technology.

Experience you'll need to have:

7+ years' experience with installing ISV software from vendors such as Broadcom, BMC, Precisely, etc.

6+ years of experience with JCL, UNIX Shell, IBM system utilities, zSeries, z/OS and MVS.

6+ years of experience with software installation and customization.

5+ years of experience with system performance, capacity planning and disaster recovery.

Bachelor's degree in a related field or an equivalent combination of education, military, and work experience.

Experience that would be great to have:

Knowledge of key subsystems such as DB2, CICS, MQ, HSM, DASD and Tape devices, Catalogs, Coupling Facilities, and Sysplexes.

Relevant certifications in mainframe technologies and performance management.

In-depth knowledge of mainframe architecture, operating systems (e.g., IBM z/OS), and job control languages (e.g., JCL)

How you'll work:

This role requires use of a computer and audio equipment

This role requires being on-call during non-standard and/or overnight hours on a rotational basis.

Sponsorship:

In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

Apply using your legal name

Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Fiserv

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