AML Analyst

Citizens • Westwood, MA • 9h ago

Description

In this role, you will serve as an analyst with responsibilities for accurately evaluating customer information and taking appropriate action to protect the company against the risk of money laundering activity in accordance with Regulatory procedure and policy in consultation with AML Supervisory staff. Additionally, you are responsible for ensuring that assigned processing is performed according to the standards set for the by Citizens in addition to government and industry regulations. Furthermore, you may work on processing of due diligence, Sanctions Filtering, Bank Secrecy / Cash Reporting and/ or CIP.

Most importantly, at Citizens we're more than a bank and here you'll experience new opportunities, think beyond your role and make an impact!

Primary responsibilities include

The AML Due Diligence Analyst provides overall day-to-day operational responsibility for evaluating customer information and taking appropriate action to protect the company against risk of money laundering activity. Responsible for ensuring that all assigned tasks are performed according to the standards set forth by the Bank in addition to government and industry regulations. The Analyst will take responsibility for enhanced due diligence reviews assigned and execution of designated DDM activities. This role has no supervisor responsibilities.

Participate in the day-to-day DDM tasks. Address execution errors, productivity deficiencies, and all assigned functions. Perform assigned responsibilities to ensure accurate, effective, and efficient execution.

Analyzing, researching and decisioning.

In consultation with AML supervisory staff provides feedback in the development of strategies to alleviate operational issues and Ensures compliance within the area of responsibility; makes recommendations for improving effectiveness of policies and procedures.

Creating and maintaining appropriate files which will be reviewed by AML supervisory staff as well as internal, external and regulatory examiners during annual audits and examinations.

Interfaces with internal clients, compliance, business, client services, cash operations, securities operations as required.

Understands and follows operational controls to minimize errors.

Qualifications, Education, Certifications and/or Other Professional Credentials

Required Qualifications

Proven ability to excel in a challenging environment (productivity, development, and support) - understanding of key AML principles and regulatory requirements

Ability to communicate effectively at appropriate level with the organization and perform in a cooperative and effective manner

Ability to work in fast-paced, high volume workflow process while ensure the accuracy and efficiency of assigned responsibilities

Standard industry knowledge of AML-related regulations and industry practices

Preferred Qualifications

Industry certification and/or specialized training in AML disciplines

Bachelor's Degree (Experience in lieu of degree)

Hours & Work Schedule

Hours per Week: 40

Work Schedule: M-F (currently hybrid, 4 days in office, 1 day work from home)

Pay Transparency

The salary range for this position is $25 - $31.25 per hour. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits.

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

10/27/2025

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