Staff Product Designer, Platform

ServiceNow, Inc. • San Diego, CA • 1d ago

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Team & Role

At ServiceNow, we embrace representation in and from all professional and personal backgrounds and cultures. This diversity inspires passion and creativity among our teams and propels innovation in our products. This role is part of our Product Design team that uses their superpower of empathizing, understanding, and applying our users' and customers' needs, with the mission to created product experiences they love. Our designers come from a diverse set of skills and background - design systems, visual, interaction, content, and product design. At ServiceNow, design has a very intentional seat at the table, so our team collaborates closely with both engineering and product management from the get-go.

Learn more about our team here: https://www.linkedin.com/company/servicenow/life/userexperience/

What you get to do in this role:

You get to lead large, complex initiatives and deliver world-class experiences that influence product strategy and transform how people work around the world.

You drive end-to-end product experiences that consider user and product ecosystems, workflow, and design patterns. You develop frameworks and principles to standardize and guide cross-team work.

You will lead collaborative projects or work streams with multidisciplinary teams to deliver experiences that resonate with our users. You will share knowledge and expertise with others across the company to elevate colleagues, teams, and community of practice.

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.

7+ years of relevant design experience.

An inspiring portfolio demonstrating the ability to distill complex problems into elegant, holistic solutions based on human-centered design and research data.

Experience in developing frameworks and principles to standardize and guide cross-team work and successfully bring a product design from conception to launch with minimal supervision.

A growth mindset, actively broadening areas of inquiry and learning, and seeking new opportunities and challenges.

Ability to articulate and champion design solutions based on human-centered design principles and research data while influencing product experience strategy across a particular business unit or product line.

Experience participating in the complete product development lifecycle of web and/or software applications.

Experience in user experience design or industry experience (corporate, software, web or agency).

For positions in this location, we offer a base pay of $147,300 - $257,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here (https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-@type/other-document/careers/new-world-of-work-personas.pdf) . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

Similar Jobs

Learning Operations Manager

ICW Group • San Diego, CA • 2h ago

Management & Administrative

Are you looking to make an impactful difference in your work, yourself, and your community? Why settle for just a job when you can land a career? At ICW Group, we are hiring team members who are ready to use their skills...

2h ago

Go to Apply

Operations Manager

BrightView • San Diego, CA • 2h ago

Management & Administrative

At BrightView, the best teams are created and maintained here. If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest. We're looking for a O...

2h ago

Go to Apply

Electrical Engineer (Calibration)

KBR • San Diego, CA • 3h ago

IT & Engineering

Title: Electrical Engineer (Calibration) KBR's Mission Engineering Division delivers complex technical solutions and expert support to the U.S. Department of Defense, specializing in modeling and simulation, cyber transf...

3h ago

Go to Apply

^System Administrator - 5931835

Accenture • San Diego, CA • 6h ago

IT & Engineering

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Compan...

6h ago

Go to Apply

^Oracle Utilities Technical Architect - 5950633

Accenture • San Diego, CA • 6h ago

IT & Engineering

6h ago

Go to Apply

Customer Service Representative

The Michaels Organization • San Diego, CA • 7h ago

Management & Administrative

Overview The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive t...

7h ago

Go to Apply

Customer Service Representative

U-Haul • San Diego, CA • 7h ago

Management & Administrative

Compensation Range: $16.50 to $25.00 Hourly Location: 5871 Copley Dr, San Diego, California 92111 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated p...

7h ago

Go to Apply

Warehouse Associate II

White Cap • El Cajon, CA • 7h ago

Manufacturing & Warehouse

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trus...

7h ago

Go to Apply

Operations Intern - Boise State University

Hensel Phelps • San Diego, CA • 8h ago

Description Compensation Range: $20.00 - $24.00/hour + housing allowance or company provided housing (Colorado Only) Any Employment Offers are Contingent Upon Successful Completion of the Following: Verification of Work...

8h ago

Go to Apply

Field Engineer - Boise State University

Hensel Phelps • San Diego, CA • 8h ago

IT & Engineering

Description Compensation Range Salary Range: $72,390.00 - $80,010.00 (California, Colorado, and Washington Only) Anticipated Cost of Living Adjustment (based on location assigned):? Southern California Only: $19,200.00 A...

8h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.