NPO Coordinator

ASM Global • United States, United States • 4w ago

The Role

The NPO Coordinator recruits, screens, evaluates and trains all non-profit volunteers. This role will also schedule event day NPO Groups and monitor the attendance and preparedness of the volunteers so that all stands and portables are fully staffed. Ensure compliance with Legends Hospitality operating standards.

Essential Functions

Communicate with NPO leaders on upcoming events, obtain schedule availability from each group

Schedule NPO groups for each event

Assemble check-in documents for each game

During event day check-in, continuously monitor the arrival of volunteers, maintaining a head count for each stand placement. Communicating with NPO leaders on arrival times of volunteers

Communicate with Scheduling Coordinator and General Manager on volunteer count status.

Gather uniform shirt sizes from participating groups for each event day. Bag and label each group's requested shirts

Track of waiver acknowledgement for each volunteer, ensuring that each volunteer has signed one for each season.

Verify proper staffing levels of stands and portable placement after check-in and before halftime

Complete NPO event day invoices and submit to finance. Send copies to NPO Leaders

Maintain volunteer list by updating after each event

Ensure all uniform shirts and hats are returned at the end of each event

Recruit Non-Profit for upcoming seasons

Assist with creation of informational materials

Assist with the completion of NPO yearly agreements, to include gathering of all necessary documentation, filling out NPO Agreement form

Track, update and communicate the status of non-profit training requirements

Partner with General Manager and Operations Manager to coordinate training schedule for NPO volunteers

Send out communication to NPO Leaders on training dates and times and schedule volunteers

Assist with training, i.e., check-in, facilitation of session

Qualifications

Strong attention to detail with excellent verbal and written communication skills

Excellent listening skills and the ability to prioritize and execute in a deadline-oriented environment

Customer service oriented with the ability to interact with all levels of management, as well as the client

Able to provide timely and effective feedback to non-profit leaders and volunteers, both positive and those that contain needs for improvement

Ability to multi-task in a fast-paced team setting, in addition to the ability to work independently

Proficiency in Microsoft Office (Work, Excel, Power Point)

Must be willing to work flexible schedule with extended hours due to business requirements, including nights, weekends and holidays

Candidates for this role are expected to practice sage work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific training

Working Conditions

On Site

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions

Note:

The essential functions of this position are described under the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying his position.

Legends is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

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