Air Force Technical Support Specialist

INTECON • Illinois, Illinois • 2h ago

Location: Scott AFB, IL 62225

Job Type: Full-Time

Security Clearance: Must possess and maintain an active Top Secret clearance with SCI eligibility.

Overview:

INTECON, LLC is seeking a detail-oriented Technical Support Specialist to provide documentation, coordination, and administrative support for the Mobility Air Forces (MAF) Mission Planning Systems (MPS) Capability Drop-4 (CD-4). This role ensures all program documentation, reporting, and technical support deliverables are accurate, complete, and compliant with government requirements, directly supporting Air Mobility Command's mission planning modernization efforts.

Roles and Responsibilities:

Prepare and maintain meeting minutes, briefing materials, and staff documentation in support of program reviews and working groups.

Manage contract deliverables, including Monthly Status Reports, ensuring accuracy, completeness, and on-time submission.

Support the development and formatting of technical and program documentation, ensuring compliance with government standards.

Assist in coordinating program activities, tracking action items, and supporting task completion.

Maintain and organize contract documentation and files in government collaboration systems such as SharePoint and Teams.

Provide administrative and technical writing support to analysts, trainers, and program leads.

Ensure documentation and records are version-controlled and accessible for government review.

Assist in preparing materials for status updates, leadership briefings, and technical reviews.

Qualifications

Education: Bachelor's degree in Business, Communications, Computer Science, or a related field. Equivalent experience in program documentation and support may substitute.

Experience:

Minimum of 8-10 years of experience in technical support, documentation, or program coordination roles supporting DoD or federal programs.

Demonstrated experience preparing meeting minutes, reports, and briefing materials for senior audiences.

Experience with collaboration platforms and version-controlled documentation management.

Must Have Experience With:

Preparing and editing technical or program documentation.

Microsoft Office (Word, Excel, PowerPoint) for professional-quality reports and presentations.

Document management in SharePoint and Teams.

Supporting meetings, tracking action items, and coordinating deliverables.

Certifications and Training:

Annual DoD Cyber Awareness training.

Certifications in technical writing, documentation, or SharePoint administration are desirable but not required.

Proficiency In:

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Adobe Acrobat for document formatting and PDF preparation.

Collaboration and task management tools (SharePoint, Teams, project trackers).

Security Clearance: Must possess and maintain an active Top Secret clearance with SCI eligibility

Benefits:

Comprehensive Group Health Plans (Medical, Dental, and Vision) coverage.

Company-paid Short-Term and Long-Term Disability, Life, and AD&D Insurance.

Flexible Spending Accounts and Supplemental Plans Available.

Company-paid Training and Development Programs.

Generous Paid Time Off, Holiday Pay, and Sick Leave.

401k Retirement Plan with Company Match.

Critical Illness and Accident Insurance.

Employee Assistance Program.

About INTECON:

INTECON (Integrity Consulting), founded in 1999, is a wholly owned subsidiary of Aspetto, Inc. Aspetto is a leading product and technology firm known for its strategic enterprise life-cycle support. With expertise in the acquisition, design, deployment, and sustainment of Federal and DoD tech and tactical systems, Aspetto has made a significant impact since its inception in 2008.

As an 8(a) and ISO 9001:2015 certified company, and a four-time INC.5000 awardee, Aspetto offers an impressive range of capabilities, including Enterprise IT & Cloud-Based Technologies, Software Development & Cybersecurity, Data & Analytics, Intelligence & Professional Services, Logistics, and Tactical Equipment. Together, Aspetto and INTECON strive to drive innovation, preserve quality standards, and demonstrate an unwavering commitment to our nation's security. Our client-centric approach prioritizes innovative, responsive solutions that consistently exceed expectations.

INTECON is proud to be an Equal Opportunity Employer committed to fostering diversity and inclusivity. We firmly uphold the principle of Equal Pay for Equal Work, without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, eligible veteran status, or any other protected characteristic. We welcome qualified applicants from all backgrounds and strive to create a workplace where everyone feels valued and respected.

INTECON

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