Sales Associate (Garden)

Home Depot • Taunton, MA • 15h ago

KEY RESPONSIBILITIES AND TASKS Safety - Complete specified safety
training courses applicable to role and follow all prevention policies
and procedures - Use proper PPE (Personal Protective Equipment) -
Utilize proper lifting and loading techniques - Follow the required safe
distances around Lift Equipment - Understands and follows Hazardous
Materials guidelines as described in Standard Operating Procedures -
Immediately correct and/or report any incident, accident, or unsafe
conditions to the Manager on Duty Customer Experience Service - Drive
GET (Greet, Engage and Thank) for all customers entering and exiting the
store; proactively smile and acknowledge all customers - Use hdPhone
every scheduled shift to provide excellent customer service -
Proactively seek knowledge on all products and services to instill
trust, and build relationships with customers - Resolve customer
complaints or involve the appropriate manager to ensure customer
satisfaction On-shelf Availability & Store Appearance - Maintain store
standards in the aisle by ensuring shelves are clean, full, and
organized - Complete all assigned tasks in store systems / applications,
including performing pack down and pack out processes as directed in
Sidekick to into fill in-stock opportunities on the shelf - Restock
returns - Clean and dust displays, products, and shelves as necessary
Sales - Sell the entire project - recommend all items customers need to
complete their project - Be knowledgeable about the product in your
department and complete all assigned training for new products and
services - Promote services offered at the Special Services Desk, Tool
Rental, and Pro Desk and be familiar with the install services available
in your department - Stay current with promotions, events, and new lower
prices for product in your department Additional Duties as Assigned -
Provide supplemental support as necessary to other areas of store -
Follow all policies and procedures and adhere to work schedule -
Cooperate with Associates, Supervisors, and Managers, and complete all
other work activities as assigned PHYSICAL JOB REQUIREMENTS - Bending,
stooping, reaching, twisting, lifting, pushing, pulling, and moving
merchandise. - Responding to public address system announcements and
hdPhone/walkie talkies including customer services calls, pages, and
general information - Frequently requires the ability to lift and move
heavy and bulky items without assistance - Climbing ladders up to the
heights of 12-16 feet to obtain or stock merchandise - Standing for long
periods of time and the ability to move around the store - Identifying
and reading reports, tickets, receipts, and UPC labels using computer or
other similar device WORKING CONDITIONS - Associates may encounter an
uneven walking surface due to temporary cracks in the floor or parking
lot - Associates may have exposure to dust, gas fumes emitted by power
equipment, and noise - Associates may be exposed to external weather
conditions, drafts and interior temperature changes, and slippery
floors - Associates may handle merchandise, supplies, and tools with
sharp edges or that contain hazardous materials MINIUM JOB
REQUIREMENTS - Garden Sales Associates must be must be 18 years or older
in Massachusetts. - Sales Associates in all other departments must be 18
years or older.

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