Job Description:
JOB SUMMARY: The Sales Operations Manager is vital in shaping commercial strategy, managing sales execution, and analyzing data using platforms like Microsoft Dynamics, Salesforce, Tableau, and Zoho/BI. They ensure departmental alignment and explore new technologies for operational enhancement. This is a hybrid position (3 days in the office) in Thousand Oaks or Brea, CA.
ESSENTIAL DUTIES:
Play key role in operationalizing strategic ID initiatives by translating them into effective reporting and develop and drive the overall strategic vision for the role Sales Ops plays within Implant Direct.
Comprehensive evaluation and development of recurring sales, product, and strategy reports with a focus on streamlining and maintenance.
Oversees the sales team data management including new hire information, territory alignment, and a broad spectrum of performance KPI reporting
Identifies key areas of strength and weakness within the sales organization and oversees projects to help capitalize or improve these areas
Design and execute the sales Bowlers and Dashboards based on the requirements of the executive management team. Instrumental in providing executive management with key input (effectiveness assessments, gap analysis, promotional or incentive programs, etc.) that will help in the territory alignment and design process
Generate actionable reports guiding performance improvement parameters
Responsible for the development and implementation of new processes and procedures for effective and efficient team operations
Identify market opportunities for expansion and growth, aligned to the Get, Grow and Keep strategy
Work closely with US Sales leadership to create and maintain a world-class sales culture, focused on delivering results by providing ongoing analytics, performance matrix, coaching, and developing quotas for the USA sales organization.
Identify ways to leverage EBS tools to continuously improve sales operations
Evaluate existing and future analytics sales tool functionality, recommend best practices and prescribe rollout plans, including: VOC, training, communication, testing, and release management
Effectively manage Sales Operations expenses to ensure delivery of internal gross margin goals
Oversees and manages sales personnel variable compensation related reporting, including SPIFF payouts, providing timely guidance to the finance team to ensure an accurate and timely payout
Oversees the General Manager's daily management board.
Develop an in-depth knowledge of Implant Direct's core products via successful completion of Sales Effectiveness training program and utilize this knowledge to successfully lead Sales Support operations.
Responsible for the development of training materials for internal personnel on sales operations related topics. Providing training and coaching to the USA sales organization on how to leverage the data / reporting effectively.
Prepares and presents executive, global and interdepartmental reports and analysis.
Job Requirements:
EDUCATION and/or EXPERIENCE:
Bachelor's degree; preferably in Business, Data Analytics or similar
5-8 years of previous related experience
Should possess leadership and analytical qualities along with a strong track record of excellence.
Experience in all aspects of Sales Operations (data entry, data cleansing, analytics, sales strategy and reporting)
Competent in SAP or comparable Business Intelligence tools
Competent in Salesforce.com or comparable CRM tools
Strong analytical and Microsoft Excel skills required
The ability to translate Business Analytics/Business Intelligence into actionable insights
Medical device or dental related industry experience is a plus
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Target Market Salary Range:
Actual compensation packages take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location; skill sets; relevant education and certifications; depth of experience; performance; and other business and organizational needs. The disclosed reasonable estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Envista, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. The total compensation package for this position may also include an annual performance bonus, medical/dental/vision benefits, 401K match, and/or other applicable compensation plans.
$114,600 - $171,900
Operating Company:
Implant Direct
Envista and all Envista Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The "EEO is the Law" poster is available at: http://www.dol.gov/ofccp/regs/ compliance/posters/pdf/eeopost.pdf.
Envista and its family of companies (Envista) will not accept unsolicited resumes from any source other than directly from a candidate. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes. An Agency must obtain advance written approval from Envista's internal Talent Acquisition or Human Resources team to submit resumes, and then only in conjunction with a valid fully-executed contract approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not pay a fee to any Agency that does not have such agreement and written approval in place.
Envista is a global family of more than 30 trusted dental brands, united by a shared purpose: to partner with professionals to improve lives. Envista helps its customers deliver the best possible patient care through industry-leading dental consumables, solutions, technology, and services. Our comprehensive portfolio, including dental implants and treatment options, orthodontics, and digital imaging technologies, covers an estimated 90% of dentists' clinical needs for diagnosing, treating, and preventing dental conditions as well as improving the aesthetics of the human smile. Envista companies, including DEXIS, Kerr, Nobel Biocare and Ormco, partner with dental professionals to help them deliver the best possible patient care.
Envista became an independent company in 2019. We brought with us the proven Envista Business System (EBS) methodology, an experienced leadership team, and a strong culture grounded in continuous improvement, commitment to innovation, and deep customer focus to meet the end-to-end needs of dental professionals worldwide. Envista is now one of the largest global dental products companies, with significant market positions in some of the most attractive segments of the dental products industry. For more information, please visit www.envistaco.com .
