Assistant Store Manager - Operations

Home Depot • Nashville, TN • 1d ago

Position Purpose:

Operations Assistant Store Manager in Training (OASM-IT) will gain hands-on experience in the key responsibilities and functions of a Operations Assistant Store Manager at The Home Depot. The OAM - IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. Throughout their training, OAMs in Training will become familiar with Manager on Duty duties and learn to manage various aspects of the store, including associates, sales, customer service, safety standards, product availability, store presentation, and overall profitability. They will learn to oversee the smooth operation of several key areas, including the Customer Service Desk, Receiving, Tool Rental, Order Fulfillment, Lot Loaders, and the Back Office. OASMs in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and operational field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. OASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the OASM-IT training period, which will be up to 6 weeks, you will be learning to execute OASM key responsibilities.

Key Responsibilities:

50% Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.

15% Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly

15% Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.

10% Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP's), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink.

10% Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times.

Direct Manager/Direct Reports:

This position reports to Store Manager

This position has 0 direct reports.

Travel Requirements:

Typically requires overnight travel less than 5% of the time.

Physical Requirements:

Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).

Working Conditions:

Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.

Minimum Qualifications:

Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

Preferred Qualifications:

Demonstrated ability to collaborate and work effectively with cross-functional teams

Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Minimum Years of Work Experience:

Preferred Years of Work Experience:

Minimum Leadership Experience:

2 + years of leadership experience

Preferred Leadership Experience:

3 + years of leadership experience

Certifications:

None

Competencies:

Action Oriented

Collaborates

Acosta Group • Nashville, TN • 23h ago

Retail & Hospitality

Retail Merchandiser General Information Company: CRO-US Location: NASHVILLE, Tennessee, 37211 Ref #: 114855 Function: Merchandising Employment Duration: Part-time Description and Requirements CROSSMARK is seeking an ener...

23h ago

Go to Apply

Manager Retail

Acosta Group • Nashville, TN • 23h ago

Retail & Hospitality

DESCRIPTION Are you a strategic leader with a passion for retail excellence and team development? Join our team as a Retail Manager , where you'll lead a high-performing group of Retail Coverage Merchandisers (RCMs) to d...

23h ago

Go to Apply

Manager - Restaurant

Love's Travel Stops & Country Stores • Nashville, TN • 1d ago

Retail & Hospitality

Benefits: ? Fuel Your Growth with Love's - company funded tuition assistance Paid Time Off 401(k) - 100% match up to 5% Medical/Dental/Vision Insurance after 30-days Competitive Pay Career Development Quarterly Bonus Pro...

1d ago

Go to Apply

ConvergeCONSUMER - Optimization Data Scientist (Senior Consultant) - Innovation_Delivery_Transformation

Deloitte • Nashville, TN • 1d ago

Retail & Hospitality

The Team The Innovation & Delivery Transformation team is building the future of our business. This the group responsible for identifying, nurturing, scaling, and ultimately winning in new markets with new capabiliti...

1d ago

Go to Apply

Avon Williams Cook- Tennessee State Univ - Tennessee State Univ.

ARAMARK • Nashville, TN • 1d ago

Retail & Hospitality

Job Description Do you love to cook? Are you passionate about food? As a Cook on our team, you?ll help bring recipes to life while being able to flex your creativity! Surrounded by fresh ingredients and the best equipmen...

1d ago

Go to Apply

Security Officer - Hotel Patrol - Full Time

Allied Universal • Nashville, TN • 1d ago

Retail & Hospitality

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.