IT Support Administrator

Stark Tech Group • Ballston Spa, NY • 4h ago

Ballston Spa, NY, USA | Corporate Shared Services | Salary | 63525-84700 per year | Full Time

Advance your career with the Stark Tech team. We'll shape your future together!

Stark Tech is a total optimization provider of facilities and energy solutions.

Stark Tech leads the market in providing cutting-edge facilities and energy solutions. We integrate systems, offer energy-efficient equipment and services, and provide building analytics to help customers meet sustainability goals. Our large-scale equipment converts waste to renewable natural gas, reducing greenhouse gas emissions. Additionally, we enhance the utility grid with microgrid and battery energy storage solutions, along with solar development consulting services. Join Stark Tech to be part of the future of energy transformation.

What you can expect We believe your well-being and satisfaction are vital for a fulfilling career. We are gritty, employee, and customer-focused. Here are some of the benefits we provide:

Paid Time Off & Holidays

401(k) with employer match

Medical/Dental/Vision insurance

Health Savings Account (HSA) and Flexible Spending Account (FSA)

HSA employer contribution

Life and Disability insurance

Wellness Program (participation incentives)

Employee Assistance Program

Competitive pay

Career development

The IT Support Administrator is responsible for providing advanced technical support, leadership, and customer-focused solutions to ensure secure, efficient, and user-friendly IT environments. This role combines deep expertise in providing endpoint support from the desktop to Entra with mentoring responsibilities and proactive service delivery. The ideal candidate will work collaboratively across IT departments to provide solutions that deliver greater efficiency and value to our stakeholders within the organization.

What are we looking for

Bachelor's degree in computer science, Information Technology, Cybersecurity, or related field, preferred.

Five (5) years of progressive experience in IT support and endpoint administration, required.

Proven track record leading support initiatives and managing technical projects, required.

Certifications such as MS 365 Administrator, CompTIA Security+, ITIL, or equivalent, preferred.

Experience in delivering excellent technical solutions and customer experience in a self-driven environment required.

Strong understanding of Windows, Linux, and macOS environments.

Familiarity with CRM systems, ticketing platforms, and cloud services.

Working knowledge of network fundamentals and protocols.

Strong communication and customer service skills required.

Ability to adapt and be flexible in a changing environment.

Must be able to deal with a large volume of work in a fast-paced, time-sensitive environment.

Working with us

Our fast-growing organization offers competitive pay, a positive work environment, and opportunities for career growth within the company. If you're a motivated individual with a sense of accountability, resiliency, and a dedication to providing exceptional customer service, we encourage you to get in touch with us.

The advertised compensation range for this position represents what we believe, at the time of posting, to be competitive and acceptable by reviewing comprehensive market data to include industry, and roles of similar responsibility and level. Within the range, wage will be determined by several factors including candidate knowledge, job-related skills, experience, and relevant education or training.

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