What Operations Management contributes to Cardinal Health
Operations is responsible for materials handling and product distribution in a distribution or manufacturing environment. Includes warehousing and fulfillment of materials and products, transportation, inventory management as well as demand, supply and manufacturing planning.
Operations Management is responsible for strategic oversight and leadership direction within the Operations function.
Job Summary
The Director, Operations Management, is a site leader role with oversight responsibilities for Cardinal Health 3PL Warehouse Operations and Packaging Services. This job is responsible for leading an internal team and ultimately partnering with pharmaceutical manufacturer clientele to provide outsourced packaging, warehousing and distributions services. The Director, Operations Management, works to create value for clients by delivering high quality service, flawless execution, regulatory compliance, creative solutions and labor optimization while providing data & analytics to inform business decisions. The Director, Operations Management, also develops yearly business plans and personal objectives that support the overall achievement of company goals.
Schedule: Monday through Friday, 8:00am to 5:00pm
Responsibilities
Directs and oversees overall program functions and associated activities for 3PL Warehouse Operations and Packaging Services including but not limited to packaging operations, transportation, inventory management, warehousing and order fulfillment.
Participates in prospective client sales presentations, leads facility tours and assists in determining programs and services required to support client requirements
Coordinates daily activities of warehouse operations and packaging services; ensures proper infrastructure, facilities, equipment and training to support operations and production staff
Reports on efficiency and productivity metrics; ensures operations are completed in compliance with Current Good Manufacturing Practices (cGMP) and EHS guidelines
Coordinates departmental activities through planning with management to ensure the total objectives are accomplished in a timely and cost-effective manner
Builds relationships with pharmaceutical manufacturer clients, regulatory agencies (FDA, NABP) and auditors; supports tours and audits as needed
Applies broad knowledge of regulatory requirements, industry trends and best practices in a manner that ensures quality service and achievement of agreed upon results
Ensures collaboration with other functional areas, establishing effective working relationships with internal business partners
Implements cost effective systems of control over operating expenditures, administrative and analytic systems, training, and staffing; identifies opportunities to improve current processes and evolve best practice governance
Qualifications
15+ years pharmaceutical packaging experience, required; CFR Part 211, Code of Federal Regulations Current Good Manufacturing Practice for finished pharmaceuticals
15+ years leadership experience, preferred
Bachelor's degree in related field, or equivalent work experience, preferred
Excellent communication skills
Experience working directly with pharmaceutical manufacturers, external vendors and regulatory agencies
Strong knowledge of Microsoft Office products
What is expected of you and others at this level
Provides leadership to managers and experienced professional staff; may also manage front line supervisors
Manages an organizational budget
Develops and implements policies and procedures to achieve organizational goals
Assists in the development and implementation of functional strategy
Decisions have an extended impact on work processes, outcomes, and customers
Interacts with internal leaders and external clients, including senior management, auditors and regulatory agencies
Persuades others into agreement in sensitive situations while maintaining positive relationships
Collaborates with internal teams and external clients to identify and resolve process non-compliance through root cause analysis and CAPA closure
Assists in the development of client pricing proposals and fee structures
Conducts performance evaluations and provides one-on-one feedback to encourage team members' development; creates performance improvement plans for staff and administers discipline when necessary
Participates in the interviewing and selection of new team members as needed
Supports Facilities Security, Maintenance and Temperature Monitoring procedures and on call response as needed
Anticipated salary range: $105,600 - $170,625
Bonus eligible: Yes
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 10/6/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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