Associate Account Manager

FREEMAN • Royal Oak, MI • 1d ago

About Us

A leading global brand experience agency, specializing in the design and execution of award-winning experiences that forge deep connections between brands and audiences. Recognized by Adweek as Experiential Agency of the Year, we bring a unique blend of strategic insight and execution excellence to every brand activation, corporate event, trade show exhibit, and immersive experience. Our commitment to creativity, innovation, and flawless execution drives us to craft impactful experiential marketing solutions that deepen relationships, inspire action, and build trust-all around the world.

Summary

The Associate Account Manager is a liaison on smaller account projects and projects while coordinating work with all internal departments, facilitating information between interdepartmental team members. This position is a stepping stone for higher level responsibilities. We offer comprehensive training and mentorship from experienced professionals and a clear path for advancement for individuals that are eager learners and self-motivated.

This position will support our Growth team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show-site 3 days per week. The ideal candidate will be based out of any of the following locations:

Philadelphia, PA

Fort Wayne, IN

Las Vegas, NV

Atlanta, GA

Royal Oak, MI

Grand Prairie, TX

Essential Duties & Responsibilities

Assist Account Management Team and Account owners with taking detailed meeting notes, managing account documents, scheduling meetings, tracking client purchase order requisitions, invoicing, and maintaining files and client communications. Prepare account service-related documents such as meeting agendas, meeting reports, timelines, proposals and other client communications and correspondence. Participate in and document discussions during client meetings and conference calls. Field and process internal information requests. Research show needs, as well as, communication/coordination with external vendors. Maintain current work-in-progress records and archives of past project information as appropriate. Assist Account Management Team and Account owners with managing and processing client estimates and invoicing. Assists Account team with larger projects. Ownership and lead on small to medium projects with Account team oversight. Confident lead for internal meetings as needed. Some travel required for on-site support including supervision of installation/dismantle and third-party vendors and meeting of all client needs. Other duties as assigned.

Education & Experience

Bachelor's degree preferred, High School Diploma or Equivalent with relevant work experience required. Minimum of one year applicable Industry experience. Strong verbal, written and presentation skills. Organized with a strong attention to detail. Strong customer service skills. Quick intellect and demonstrated ability to produce quality work under tight deadlines. Attentive listener and demonstrated ability to translate information to actions. Ability to prioritize, problem-solve and multi-task. Ability to be adaptable and flexible. Ability to work independently while maintaining focus and productivity. Ability to work as a team with a collaborative spirit. Proficiency in Microsoft Office and Google Suite.

Travel Requirements

Travel up to 25%

What We Offer

Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the @types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.

Medical, Dental, Vision Insurance

Tuition Reimbursement

Paid Parental Leave

Life, Accident and Disability

Retirement with Company Match

Paid Time Off

Diversity Commitment

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.

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