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Medical Liaison - Monroe County

Catholic Charities Family Community Services • Webster, NY • 9h ago

Job Details

Level

Experienced

Job Location

Holt Road IRA - Webster, NY

Position Type

Full Time

Education Level

High School Diploma or GED

Salary Range

$18.00 - $21.00 Hourly

Travel Percentage

Over 50%

Job Shift

Day

Job Category

Nursing

Description

Date: September 2025

Job Title: Medical Liaison

Department: Intellectual/Developmental Disabilities

Reports to: Registered Nurse Supervisor

FLSA Status: Non-Exempt

General Description

The medical liaison provides support to the nursing staff and the people served at the residential site. Promotes Person-Centered planning for people receiving services and their family members/guardians. Collaborates with the entire residential team including the Residential Nurse, Residential Director, Residential Manager, Assistant Residential Manager, DSPs, Behavior Intervention Specialist, clinicians, community agencies, and others involved in medical/nursing care providers as appropriate. Provides oversight of the residents' medical care as designated and supervised by the Residential Nurse and provides guidance to direct care staff regarding the residents' medical needs. Ensures completion of requireddutiesfor each shift. Effectively supports ongoing and collaborative communication amongst all program staff and is responsible for ensuring a trauma informed care environment.

Essential Duties and Responsibilities

Coordinates referrals to community-based medical specialty providers

Schedule and provide transportation using agency vehicles to appointments and procedures with individuals as needed.

Uses Outlook to maintain the residential external appointment schedule.

Coordinates incoming and outgoing provider correspondence

Completes necessary medical and insurance forms as required and correspondence as needed

Maintains Medication Administration Certification and administers medications

Assists in delegated nursing tasks as directed by RN (e.g. PONS monitoring, tracking, audits,filing.).

Responsible for the organization and cleaning of the medication room.

Assists residential management staff to ensure sufficient and accurate stock of medications at all times

Facilitates timely communication with the pharmacy.

Complete all required documentation in eVero and EMar

Communicate with the individuals and the care team regarding medical appointments and outcomes.

Works collaboratively as needed within the Nursing Team to provide supportive Medical Liaison services, as directed by RN or NSM, across all residential sites.

Purges paperwork on an annual basis under the direction of the Residential RN.

Makes notifications to day programs related to individual health needs and concerns.

Attends support team/clinical/staff meetings.

Safely transports individuals to and from appointments.

Complies with all agency policies and procedures.

Participates in relevant Agency meetings and/or trainings

Actively pursues development of professional competencies related to job role performance through reading, supervision, in-service training and attendance at conferences and workshops.

Awareness and active support of the Agency's Mission, Vision, Values and Strategic Plan. Including, but not limited to, supporting the Agency's Core Competency initiatives of being Collaborative and Community Focused, Innovative and Entrepreneurial, and Culturally Competent and Diverse

Other duties as assigned.

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.

Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to @type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.

Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed in accordance with CCFCS's corporate compliance & ethics program.

Additional Requirements:

Ability to prioritize assignments, plan, and complete work projects with minimal direction,

An ability to work efficiently and effectively and meet deadlines,

An ability to work under pressure,

Excellent verbal/written skills,

Ability to maintain confidentiality,

Ability to demonstrate behaviors and attitudes which support agency mission, philosophy, and policies.

Willingness and ability to foster agency and program wide cooperation and teamwork through use of positive/constructive communication techniques,

Possession of a valid NYS Driver's license and use of a registered and reliable vehicle.

EMPLOYER'S DISCLAIMER:

All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job- related instructions and to perform any other job-related duties requested by their supervisor.

This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Qualifications

Education: High school diploma or equivalent,

Credentials: NYS Driver's License that meets agency policy.

Experience: At least 2 years of health care related (CNA or HHA, Medical Assistant, Medical provider office) experience required.

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