Deputy Operations Manager
Category: Business Consulting, Strategy and Digital Transformation
Main location: United States, Virginia, Arlington
Position ID: J0925-2102
Employment Type: Full Time
Position Description:
CGI Federal has an exciting opportunity for a Deputy Operations Manager within our Intel sector advancing the national security mission through cutting edge technology. You must have a passion for keeping pace with rapidly evolving technology advancements and leveraging your knowledge on a highly collaborative team to deliver state-of-the-art capabilities.
The Deputy Operations Manager supports senior management by overseeing technical operations, ensuring service delivery, managing technical staff, and maintaining operational processes and infrastructure. Key responsibilities include staff management and development, project and contract oversight, financial oversight, and ensuring adherence to safety, quality, and regulatory standards. This role requires strong technical knowledge, leadership skills, strategic thinking, and the ability to troubleshoot and make decisive actions to maintain operational efficiency and profitability.
CGI Federal is growing its high-performance team whose members share a passion for building high-quality, scalable, advanced IT solutions in a collaborative, fast-paced, outcome-driven mission.
This position is located in USA VA Arlington, however, a hybrid working model is acceptable.
Must live within a 50-mile radius of the DMV/NCR
Your future duties and responsibilities:
Technical Oversight & Management: Manage and coordinate technical teams, ensuring all assigned systems and operations run smoothly and efficiently.
Staffing & Development: Maintain staffing levels, schedule work, delegate tasks, and contribute to the professional growth of technical staff through coaching and feedback.
Operations & Project Management: Oversee daily and weekly operations, manage technical projects, and monitor progress against established goals and service level agreements (SLAs).
Technical Direction & Support: Coordinate and oversee technical direction letters (TDLs), assist with complex technical troubleshooting, and provide hardware, software, and network support.
Financial Management: Assist with budgeting, cost control, and financial reports to ensure profitability and efficient resource allocation.
Safety & Compliance: Ensure compliance with industry regulations, safety protocols (like Health, Safety, and Environment - HSE), and company standards.
Process Improvement: Identify and implement process improvements to enhance operational efficiency, productivity, and quality within the technical domain.
Problem-Solving: Address and resolve technical issues and operational challenges with minimal disruption to service delivery.
Required qualifications to be successful in this role:
Education and/or Experience: Bachelor's degree and/or 5 to 8 years of experience
Security Clearance: TS/SCI required with the ability to obtain a CI Poly; an active TS/SCI with Poly highly desired
Technical Proficiency: In-depth knowledge of relevant technical systems, hardware, and software, including areas like operating systems (UNIX, Windows, Linux), virtualization (VMware), and network infrastructure.
Leadership & Management: Strong leadership skills to motivate teams, delegate effectively, and manage team performance.
Strategic Thinking: Ability to develop and execute operational strategies that align with business goals.
Problem-Solving: Decisive and quick-thinking to resolve conflicts and troubleshoot complex issues.
Communication: Effective communication skills to coordinate with multiple teams and provide clear instructions.
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $100,000.00 - $200000.00.
CGI Federal's benefits are offered to eligible professionals on their first day of employment to include:
Competitive compensation
Comprehensive insurance options
Matching contributions through the 401(k) plan and the share purchase plan
Paid time off for vacation, holidays, and sick time
Paid parental leave
Learning opportunities and tuition assistance
Wellness and Well-being programs
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Skills:
Intelligence
What you can expect from us:
Together, as owners, let's turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because...
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.
Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team-one of the largest IT and business consulting services firms in the world.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at USEmploymentCompliance@cgi.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.
We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.
All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.
