Program Manager Aftermarket Automotive

MAT Holdings, Inc • Long Grove, IL • 2h ago

Join our vertically integrated team at MAT Holdings, Inc., a leading global manufacturer with a 40-year history. We're proud to provide employment opportunities for more than 14,000 employees across 12 countries. Headquartered in Long Grove, Illinois, we have over 40 factories on three continents, including 2.1 million square feet of U.S. distribution and manufacturing space.

You will find our products in home improvement centers, big box retailers, hardware stores, and automotive chains. They're in the cars you drive, the trailers you tow, and the heavy-duty machinery you operate.

MAT can maintain consistent expertise and solutions across the entire supply chain. We're experts in engineering, manufacturing, quality assurance, logistics and distribution, marketing, design, and customer service - we don't just make it happen, we ensure it happens with excellence.

We're more than manufacturing, we're MAT.

Benefits

MAT Holdings Inc. and its subsidiaries offer a complete benefits package that includes medical, dental, vision, and disability insurance after 60 days of employment

Paid Time Off (PTO), including paid vacation, sick days, and paid holidays

401k Retirement Plan + Company Match

Career Advancement Program, training and development

Wellness Programs, including fitness reimbursements and mental health support

Health Savings Account (HSA) and Flexible Spending Accounts (FSA)

Voluntary Life / AD&D , Employer Provided Life/AD&D

and More

The Program Manager position will lead all day-to-day operational requirements needed to manage key national programs. The position is responsible for planning, coordinating and directing all program related activities to ensure that consistent customer satisfaction and progressive growth is being achieved for assigned accounts. This role provides an excellent opportunity for a self-motivated, driven individual to contribute significantly to the success of an organization.

Compensation Range: $90,00-$105,000

Principle Responsibilities

Provides a central point of communication for customer inquiries, issues and conflict resolution to ensure excellent customer support

Management and development of teams

Understands and represents the Voice of the Customer and communicates all customer needs and considerations with key internal stakeholders

Ensures current programs and development projects meet customer needs and requirements

Leads cross-functional teams to ensure that program deliverables are consistently met on time and meet expectations

Facilitates the communication of forecast projections and anticipated customer requirements to ensure the continuous availability of company products for delivery to customers

Reports monthly on key customer metrics and budget requirements

Intermittent travel to customers / vendors

Competencies

Manages Work

Results-Oriented

Agile Learner

Builds Trust

Customer Focus

Education/Experience:

4-year Bachelor's Degree

2-4 years of business experience. Preferably in a program management, product management, or account management @type role with heavy customer interface

This position is in the Automotive industry. A background in the Automotive Aftermarket retail or commercial landscape is highly preferred

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