Working Title: Digital Content Specialist
Job Class: Communications Specialist 2
Agency: Human Services Dept
Job ID : 89214
Location : St. Paul
Telework Eligible : Yes
Full/Part Time : Full-Time
Regular/Temporary : Unlimited
Who May Apply : Open to all qualified job seekers
Date Posted : 09/26/2025
Closing Date : 10/09/2025
Hiring Agency/Seniority Unit : Human Services Dept / MAPE DHS Central Office
Division/Unit : Department of Human Servies (DHS) / Office of Inspector General (OIG)- Licensing (LIC) Operations Support
Work Shift/Work Hours : Day Shift / 8:00 a.m. - 4:30 p.m.
Days of Work : Monday - Friday
Travel Required : No
Salary Range: $29.25 - $42.94 / hourly; $61,074 - $89,658 / annually
Classified Status : Classified
Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE
FLSA Status : Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes
The Department of Human Services (DHS) is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
*This position is eligible for telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.
This position exists to oversee digital content and its governance for the Licensing Division.
Responsibilities include but are not limited to:
Completing updates to forms utilized by business units within the division.
Planning and implementing digital content-related projects.
Developing and updating content for the division's public webpages.
Ensuring that digital content and related projects and processes are accurate, accessible, aligned with the Office of Inspector General's (OIG) priorities and directives, and comply with Department of Human Services (DHS) web standards and initiatives.
Minimum Qualifications
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.
Two (2) years of experience developing content for web-based communications and accessible documents and forms.
AND
Experience must demonstrate the following:
Design forms and documents using several authoring tools, including the Adobe suite of products and/or AEM Forms Designer.
Conduct comprehensive accessibility analysis of web content, public documents and/or various communications.
Manage document workflows and/or approval processes.
Continuously improved content organization to meet audience needs based on researched decisions.
Skill in the use of Microsoft Windows and Microsoft Office, including Word, PowerPoint, Excel, Outlook and Microsoft SharePoint.
Experience using general markup languages including HTML/CSS/XML.
Experience with website development, CMS platforms and multimedia formats.
Preferred Qualifications
Knowledge of:
Section 508 of Rehabilitation Act, W3C, WCAG 2.1, and best practices related to accessibility.
Adobe Acrobat to design PDF files and make them accessible.
Electronic file formats and specifications.
Accessible user interface design and universal design practices and principles.
Adobe Creative Cloud Suite and other publishing tools.
CommonLook accessibility software.
Demonstrate a high level of computing skills using a variety of PC based applications (Microsoft, Adobe, and other programs) and an interest in learning additional applications and skills, including AEM Forms Designer and basic JavaScript.
Use a high degree of proficiency when creating forms and documents with industry-grade publishing tools to deliver professional graphically designed documents that have a focus on user experience.
Build forms and documents that meet state statutory requirements and DHS compliance standards.
Collaborate to implement tests designed to optimize content organization.
Present complex, technical information to individuals with varying skills and experience levels.
Engage in active listening with coworkers, management and clients/customers.
Variety of experiences working effectively with others from different backgrounds and cultures.
Additional Requirements
This position requires successful completion of the following:
It is the policy of the Department of Human Services that the individual selected for this position successfully complete a background investigation prior to employment, including the following components:
Criminal background check
Reference check
Fingerprinting check (MNJIS/CJIS)
Complete the Criminal Justice Information System (CJIS) Security Awareness training within 3-business days from the start of employment; and successfully obtain/retain CJIS certification annually.
AN EQUAL OPPORTUNITY EMPLOYER
Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.
