Managed Account Coordinator-4

FEDEX LOGISTICS INC • Tonawanda, NY • 1d ago

To engage and collaborate with FedEx Trade Networks internal and external customers in facilitating fast, accurate, and compliant transactions with Customs and Border Protection (CBP) and Partner Government Agencies (PGAs). Facilitate entry processing, as well as pre arrival and post arrival exception resolution.Prepare, analyze, and/or submit documentation to CBP and PGAsDevelop and maintain a strong relationship with customer's front-line personnelSupport Account Administrators with account management activities (exception logs, special spreadsheets).Perform route cause analysis as directed by the Account Administrator.Research and resolve customer billing issuesCoordinate post-entry activities on the customer's behalfManage the entry verification process.Sort and assign department workloadAccess clients systems (external systems) as necessary.Correspond with business partners in various mediums to include written, phone or e-mail.Produce operational trend reportsKeep business partners apprised of the exception process.Pre alerts - receive and respond as needed per customer SOP.Maintain general knowledge of FedEx products and servicesPerforms other duties as assigned.Paid Training Provided. HS Diploma or GED required. 12 months of brokerage or transportation experience and/or customer service experience required. Required - MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner). Interact with customers, internal staff/departments and management of all levels. Excellent communication skills, verbal and written. Preferred Qualifications: Starting Pay $18.00 Applicants must live within 50 miles of Tonawanda, New YorkPay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.Pay: 15.80-25.02Additional Details: Hybrid-Monday-Friday 8:00 AM-5:00 PM FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.- Know Your Rights- Pay TransparencyFedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.EOE, including disability/VETs

Similar Jobs

Business Relations Manager

Avangrid Service Company • Lancaster, NY • 29min ago

Management & Administrative

Business Relations ManagerReporting to: Regional Mgr - Municipal, Community & Business RelationsLocation: Lancaster, NYWork Type: OfficeThe base salary range for this position is dependent upon experience and locatio...

29min ago

Go to Apply

Customer Care Representative II

ThermoFisher Scientific • Grand Island, NY • 30min ago

Management & Administrative

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Location : Grand Island, NY. Relocation assistance is NOT provided. *Must be legally authorized to work in the United States without sponso...

30min ago

Go to Apply

Customer Care Representative II

ThermoFisher Scientific • Grand Island, NY • 30min ago

Management & Administrative

30min ago

Go to Apply

Customer Care Representative II

ThermoFisher Scientific • Grand Island, NY • 32min ago

Management & Administrative

32min ago

Go to Apply

Customer Care Representative II

ThermoFisher Scientific • Grand Island, NY • 32min ago

Management & Administrative

32min ago

Go to Apply

Intern, Project Engineering

Moog Inc • Niagara Falls, NY • 8h ago

IT & Engineering

Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working...

8h ago

Go to Apply

Intern, Manufacturing & Industrial Engineering

Moog Inc • Buffalo, NY • 8h ago

Legal & Paralegal

8h ago

Go to Apply

(DO NOT APPLY) Test - Oracle HCM Senior Associate

PwC • Buffalo, NY • 12h ago

IT & Engineering

Specialty/Competency: Oracle Industry/Sector: Not Applicable Time Type: Full time Travel Requirements: Up to 60% At PwC, our people in business application consulting specialise in consulting services for a variety of bu...

12h ago

Go to Apply

customer service associate

Family Dollar • Niagara Falls, NY • 21h ago

Management & Administrative

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommend...

21h ago

Go to Apply

Senior Accountant

ManpowerGroup • Buffalo, NY • 23h ago

Finance, Accounting & Banking

Our client, a leading food manufacturing company, is seeking a Senior Accountant to join their team. As a Senior Accountant, you will be part of the Finance Department, supporting both domestic and international accounti...

23h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.