INFORMATION TECHNOLOGY ASSISTANT MANAGER
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INFORMATION TECHNOLOGY ASSISTANT MANAGER
Salary
$90,307.77 - $132,070.32 Annually
Location
Ohio 45202, OH
Job Type
Full-time Classified
Job Number
25-02047 (O)
Department
Enterprise Technology Solutions
Opening Date
09/26/2025
Closing Date
10/10/2025 11:59 PM Eastern
Description
Benefits
Questions
General Statement of Duties
This Enterprise Project Management (EPM) position plays a critical role in leading strategic technology initiatives within the City'sEnterprise Project Management Office (EPMO). This position is responsible for managing complex, cross-departmental projects that drive digital transformation, improve public service delivery, and align with citywide strategic goals. The EPM will apply project management discipline, change management strategies, business analysis techniques, and people leadership skills to ensure successful outcomes.
We are seeking a highly skilled and motivated Enterprise Project Manager (IT Assistant Manager level) to lead and facilitate a range of critical IT functions and services, including IT project management, IT policy creation, digital transformation, risk management, change management, data analytics, and IT governance. This role will be essential in helping grow and mature our Enterprise Project Management Office (EPMO) while fostering an innovative culture within the organization. The ideal candidate will work closely with the EMPO IT Manager to drive continuous improvement and technological advancements that align with business objectives.
Key Responsibilities:
CategoryKey Responsibilities
IT Project Management & PMO Growth- Lead and manage IT project planning, execution, and delivery.
Collaborate with EPMO and IT Manager to mature the PMO.
Implement Agile/Waterfall methodologies.
Monitor project portfolios, identify risks, and mitigate issues.
Mentor PMO staff and foster project management excellence.
IT Policy Creation- Help develop and implement effective IT policies.
Regularly review and update policies for compliance and relevance.
Ensure clear communication and adoption of IT policies.
Digital Transformation- Lead digital initiatives to improve operations and customer experience.
Identify opportunities for technology adoption.
Support leadership in aligning tech with business strategies.
Risk Management- Identify and mitigate IT and data risks.
Develop business continuity and disaster recovery plans.
Ensure compliance with industry standards and reduce risk exposure.
Change Management- Establish and manage change processes for tech implementations.
Design change strategies with stakeholders.
Provide training and support during transitions.
Data Analytics- Lead data collection, analysis, and interpretation.
Implement data-driven solutions for efficiency and innovation.
Ensure data quality, security, and regulatory compliance.
IT Governance- Maintain compliance with IT governance frameworks.
Align IT operations with business goals.
Review and improve IT performance and governance practices.
Innovation & Culture Building- Foster a culture of innovation in IT.
Encourage exploration of new technologies.
Inspire creative problem-solving and continuous improvement.
This skillset encompasses aligning IT initiatives with public sector goals, managing diverse stakeholders, and ensuring compliance with governmental regulations and funding practices. It includes proficiency in risk identification, change leadership, and adapting methodologies like Agile or Waterfall to suit departmental needs. The competencies emphasize technical awareness-such as understanding legacy systems and cloud platforms-alongside effective vendor oversight, data-driven decision-making, and cross-functional collaboration. Key focus areas also include enhancing service delivery, managing resistance, and fostering organizational readiness through structured requirements gathering, process modeling, solution evaluation, and rigorous testing and documentation practices. Together, these competencies support the successful delivery of IT projects that drive innovation, accountability, and improved public service outcomes.
This employee supervises and coordinates assigned Enterprise Technology Solutions (ETS) or assigned department program activities and operations, such as network services, computer application services, systems administration of UNIX and mainframe platforms, database administration and data processing activities. Employee coordinates assigned activities with other divisions, outside agencies, and the general public and provides highly responsible and complex staff assistance to the Information Technology Manager. Performs related duties as required.
Minimum Qualifications (KSAs)
(Illustrative only. Any one position may not require all of the listed KSAs nor do the listed examples include all the KSAs which may be required.)
Knowledge of:
Principles of municipal budget preparation and control.
Principles of human resources management, supervision, training, and performance evaluation.
Pertinent federal, state, and local laws, codes, and regulations.
Principles and practices of business management, project management, and business process design.
Network operating systems, network protocols, LAN/WAN hardware and design concepts, and networked systems management practices.
Distributed data processing and client/server concepts.
Application development and end user information system tools.
Database management.
Hardware components of mainframe, midrange, personal computers and mobile devices.
Current trends in data processing and networking.
Contracts for goods and services; vendor negotiation.
General engineering public records, construction administration and/or geographic/ cartographic concepts and functions. Cloud hosted services (Software as a Service, Platform as a Service, Infrastructure as a Service) Cybersecurity methods and best practices.
Skill to:
Operate appropriate computer equipment; use properly all related hardware and software.
Ability to:
Implement and maintain positive employee relations.
Promote and maintain highest integrity throughout all personnel.
Analyze and manage effective EEO/AA programs.
Supervise, direct, and coordinate the work of lower level staff.
Select, manage, supervise, train, and evaluate staff.
Interpret and explain Enterprise Technology Solutions (ETS) policies and procedures.
Prepare clear and concise reports.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of work including City and other government officials, community groups, and the general public.
Analyze complex business problems; offer solution strategies.
Organize, prioritize and assign work tasks to staff.
Read, understand and explain material from complex manuals.
Understand and implement large amounts of technical information quickly.
Prepare and administer budgets.
Examples of Work Performed:
(Illustrative only. Any one position within this classification may not include all of the duties listed nor do the listed examples include all of the tasks which may be performed.)
Assists in the organization, staffing, and operational activities for assigned areas of responsibility.
Participates in the development and implementation of goals, objectives, policies, and priorities for assigned areas of responsibility and for the ETS or Department in general; recommends and implements resulting policies and procedures.
Identifies opportunities for improving service delivery methods and procedures; identifies resource needs; reviews with appropriate management staff; implements improvements.
Directs, coordinates, and reviews the work plan for assigned services and activities; assigns work activities and projects; monitors work flow; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems.
Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures.
Meets with ETS or Department clients to evaluate their needs; participates on design and implementation project teams; participates in the design of new business processes and information system applications.
Prepares and monitors the budget for assigned areas of responsibility.
Maintains knowledge of current trends and new technologies in data processing, networking, and related areas.
Develops requests for proposals (RFPs); negotiates contracts with vendors for products and services; procures hardware and software following City policies and procedures.
Prepares reports as assigned; gives presentations as assigned.
Assists those contacted in the course of duty in an effective, efficient, and professional manner.
Work in and lead cross-functional team groups.
Required Education and Experience
Each applicant must have three years of experience as a Computer Systems Analyst with the City of Cincinnati. Each applicant must also have a Bachelor's Degree from an accredited college or university in computer science/information processing, mathematics, statistics, quantitative analysis, or a related field.
OR
Each applicant must have eight years of experience in an Information Technology classification with the City of Cincinnati. Each applicant must also have an associate degree from an accredited college or university in computer science/information processing, mathematics, statistics, quantitative analysis, or a related field.
OR
Each applicant must have a minimum of five years of supervisory/management-level professional work experience in Information Technology. Each applicant must also have a bachelor's degree from an accredited college or university in computer science/information processing, mathematics, statistics, quantitative analysis, or a related field.
OR
Each applicant must have five years of experience within the information technology industry and two years of supervisory/management-level professional work experience. Additionally, each applicant must have a bachelor's degree from an accredited college or university in computer science/information processing, mathematics, statistics, quantitative analysis, or a related field
An equivalent combination of education, training, certifications, and military or other demonstrable experience that demonstrates required knowledge, skills, and abilities may be considered.
OTHER REQUIREMENTS
Must be an excellent communicator and team builder.
Must pass security clearance.
MILITARY EDUCATION & EXPERIENCE EVALUATION
Military education and experience may be substituted for college level course work at the lower and upper division baccalaureate and graduate levels and apprenticeship training at the vocational certificate level on a case by case basis based on the American Council on Education (ACE) Military Guide recommendations. Candidates must attach their Joint Services Transcripts evaluated by the American Council on Education (ACE) if they would like military course work to be considered as part of the application review. Please follow the link below for additional information.
https://www.dantes.doded.mil/EducationPrograms/get-credit/creditmilitary.html
Working and Physical Conditions
Environmental Conditions:Office environment; exposure to computer screens; noise from computer hardware components.
Physical Conditions: Duties require maintaining physical condition necessary for sitting, standing and walking for prolonged periods of time; light lifting and carrying; general manual dexterity required.
Probationary Period:
Twelve months
Supervision Exercised:
Exercises direct supervision over professional, technical, and clerical personnel.
HR Contact:gustavo.rodriguez@cincinnati-oh.gov
The below information is solely intended as a summary of the benefits available and is subject to change. Not all benefits listed are available for every position. Benefits can vary depending on applicable labor agreements and/or salary plan. For specific questions, contact the HR Contact indicated on the Job Posting.
The City of Cincinnati offers its employees competitive salaries and a comprehensive benefit package designed to actively attract and retain quality employees' to add additional value to the City of Cincinnati's workforce. A summary of these benefits for full-time employment is listed below. This is a general listing of benefits for all employees and is not intended to be a comprehensive listing for all bargaining units.
The City offers a variety of training programs, ranging from job-specific skills such as computer and equipment instruction, to helping supervisors improve their management techniques.
Equal Employment Opportunity
The City of Cincinnati is dedicated to providing equal employment without regard to race, gender, age, color, religion, disability status, marital status, sexual orientation or transgendered status, or ethnic, national or Appalachian origin, or on the basis of any other category protected under federal, state and local laws.
Holidays
The City of Cincinnati has 11 paid holidays annually that include:
New Year's Day
Martin Luther King Day
President's Day
Memorial Day
Juneteenth
Independence Day
Labor Day
Veterans' Day
Thanksgiving Day
Day after Thanksgiving
Christmas
Health Insurance
The City of Cincinnati 80/20 offers 3 medical plans to all full time City of Cincinnati employees and eligible dependents: the 80/20 PPO medical plan, the HDHP medical plan with an HSA contribution, and a Health Reimbursement Arrangement for those enrolled on another non-city eligible group plan.
Eligible dependents include:
Legal Spouse or Equal Partner
Child (natural child, adopted child, and/or child who the group has determined is covered under a "Qualified Medical Child Support Order")
Step-child
Child for whom the employee or employee's spouse/equal partner is a legal guardian
Basic Life Insurance
A $50,000 Basic Life Insurance policy is paid for by the City for certain eligible employees. Full time employees not eligible for the City-paid basic life insurance policy are generally provided a similar benefit through their union group.
Supplemental Life, Long Term Disability, Accident & Critical Illness Insurance
Most full time City employees are eligible to participate in a supplemental life insurance program, a long term disability plan, and accident and critical illness insurance programs at their own expense. Premiums are determined by age, amount of coverage, and various additional factors.
Flexible Benefits Plans
Healthcare Flex Spending Account
City employees can participate in the Healthcare Flex Spending Account that can be used to pay out-of-pocket medical, prescription, dental, and vision care expenses for employees and family members.
Dependent Care Flex Spending Account
City employees can participate in a Dependent Care Flex Spending Account that can be used to pay work-related dependent care expenses. Participants can set aside money each year through pre-tax payroll deductions to pay for these expenses.
Transportation Expense Reimbursement Account
City employees can participate in a Transportation Expense Reimbursement Account (TERA) that can be used to reimburse expenses related to traveling to and from work. Participants can set-up a pre-tax payroll deduction up to an IRS regulated amount.
Healthy Lifestyles Program
City employees can voluntarily participate in a wellness incentive program that encourages and rewards employees and their spouses/equal partners for making positive choices for better health. The City of Cincinnati will contribute up to $300/year to a Health Reimbursement Account for each the employee and their spouse/equal partner for meeting specified program goals. These dollars can be used to offset qualified out-of-pocket medical expenses.
Integrated Health Reimbursement Arrangement (HRA)
This is a voluntary program that serves as an alternative healthcare option to traditional medical plans. If you have alternate group health coverage available to you through a spouse, equal partner, another job, or a non-city retirement plan, you may be eligible for this plan which reimburses you for the difference in premiums between the plans and your covered out of pocket expenses on the other plan.
Retirement Plan
The City provides a defined benefit pension plan for part-time and full-timeemployees. New hires and re-hired employees are required to participate in the City of Cincinnati's Retirement System (CRS), regardless of previous participation in an Ohio State pension system or any another state or federal pension system. CRS is funded by employer and employee contributions, and investment returns from plan assets. CRS provides retirement and health care benefits subject to eligibility requirements. The following groups are excluded from participation in CRS: Mayor and Members of City Council; Sworn Police & Fire; Police Recruits; and Rehired Ohio Police & Fire Retirees.
Deferred Compensation
As an Ohio government employer, the City offers employees the ability to participate in a 457(b) tax-deferred retirement savings plan. The City makes an annual match to your 457(b) of up to $750, or as otherwise specified in applicable regulations and union contracts.
01
Which best describes your highest level of education completed?
High School Diploma or GED
Some College
Associate's degree
Bachelor's degree
Master's degree
Doctoral Degree
None of the above
02
Do you possess an Associate's degree from an accredited college or university in computer science/information processing, mathematics, statistics, quantitative analysis, or a related field?
Yes
No
03
Do you possess a Bachelor's degree (or higher) from an accredited college or university in computer science/information processing, mathematics, statistics, quantitative analysis, or a related field?
Yes
No
04
Specifically, what educational degree(s) do you possess? If none, @type "N/A."
05
Internal City of Cincinnati applicants only: Do you have at least three (3) years of experience as a Computer Systems Analyst with the City of Cincinnati?
Yes
No
06
Internal City of Cincinnati applicants only: Do you have at least eight (8) years of experience in an Information Technology classification with the City of Cincinnati?
Yes
No
07
How many years of experience in the information technology industry do you have?
None
Some, less than 1
At least 1, less than 2
At least 2, less than 3
At least 3, less than 4
At least 4, less than 5
At least 5, less than 6
At least 6, less than 7
At least 7
08
How many years of supervisory/management-level professional work experience in Information Technology do you have?
None
Some, less than 1
At least 1, less than 2
At least 2, less than 3
At least 3, less than 4
At least 4, less than 5
At least 5, less than 6
At least 6, less than 7
At least 7
Required Question
Employer
City of Cincinnati
Address
805 Central Avenue Suite 200
Cincinnati, Ohio, 45202
Phone
513-352-2400
Website
http://agency.governmentjobs.com/cincinnati/default.cfm
