ADMINISTRATIVE TECHNICIAN (Community Liaison & Resource Coordinator)

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ADMINISTRATIVE TECHNICIAN (Community Liaison & Resource Coordinator)

Salary

$53,298.03 - $71,628.10 Annually

Location

Ohio 45202, OH

Job Type

Full-time Classified

Job Number

25-01930

Department

Recreation Commission

Opening Date

12/23/2025

Closing Date

1/6/2026 11:59 PM Eastern

Description

Benefits

Questions

General Statement of Duties

Under supervision, acts as liaison between neighborhoods, City departments and social service providers. Organizes, plans, publicizes, coordinates and conducts outreach programs and special events for and with the assigned school district Assists residents in improving living and social conditions in their neighborhoods. The incumbent is responsible for all daily operations to include but limited to clerical, technical and administrative reporting. Performs other related duties as assigned.

DISTINQUISHING CHARACTERISTICS

This position serves as a bridge between the public school system and the community. This is a bridge classification in the classified service between positions in the clerical series and positions in the Administrative Specialist series. The Administrative Technician class requires advanced clerical skills with frequent use of judgment and interpretive ability related to research, data collection, analysis, report writing, and follow-up. The scope of responsibilities, difficulty, and complexity of functions and assignments performed, the degree of independent judgment for resolving function problems, and the degree of impact those judgments have on the department and community partnerships.

Minimum Qualifications (KSAs)

(Illustrative only. Any one position may not require all of the listed KSAs nor do the listed examples include all the KSAs which may be required.)

Knowledge of:

Principles and procedures of record keeping.

English usage, spelling, grammar, and punctuation.

Departmental procedures, policies, and rules.

Basic principles and practices of accounting, as appropriate to assigned area.

Principles and practices of mathematics.

Principles and practices of statistics, as appropriate to assigned area.

Modern office procedures, methods, and computer equipment.

Principles and practices of program development and administration.

Principles of business letter writing, report preparation, and record keeping.

Pertinent federal, state, and local laws, codes, and regulations.

Principles and practices of workplace safety and business ethics.

Management skills to analyze programs, policies, and operational needs.

Video production as appropriate to assigned area of responsibility.

Grant application process and administration as appropriate to assigned area of responsibility.

Skill to:

Operate assigned vehicle, machinery, equipment, and tools as appropriate to assigned area of responsibility.

Operate copy machines, printers, scanners, fax machines, office phone, smart phone, computer, laptop, and iPad.

Utilize Microsoft Office products including Word, Excel and PowerPoint and various city databases.

Efficiently navigate the internet, communicate by email using Outlook, and maintain schedules using the Office 360 calendar or designated scheduling software.

Ability to:

Interpret and apply departmental policies and procedures.

Work independently in the absence of supervision.

Principles and techniques for influencing community members.

Research, analyze, and evaluate programs, policies, and procedures.

Pay accurate attention to detail and quick ordering, coding, and retrieval of information in spreadsheets, customer lists, and account information.

Prepare clear and concise reports.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective working relationships with those contacted in the course of work.

Follow all safety rules and regulations of the department to which assigned. Identify and respond to issues, concerns, and needs.

Learn total quality management principles and practices.

Analyze problems, identify alternative solutions, and project consequences of proposed actions.

Prioritize multiple duties and manage time related to assigned area of responsibility.

Examples of Work Performed

(Illustrative only. Any one position within this classification may not include all of the duties listed nor do the listed examples include all of the tasks that may be performed.)

Provides clerical, technical, and administrative assistance to assigned supervisor in support of assigned city programs; assists supervisor with department's management systems which may include personnel management, purchasing processes, training programs, or others.

Collects, compiles, and analyzes information from various sources on a variety of specialized topics.

Utilizes computerized software packages to provide and evaluate statistical trends and narrative/information reports; uses spreadsheets to enter and manipulate data in order to produce technical information.

Contacts appropriate parties to elicit information for projects or contracts; extracts data from a variety of sources; compiles and evaluates data and information; advises internal and external customers about guidelines; reviews invoices, evaluates adjustments, and performs cost studies; reviews necessary reports for adherence to standards and criteria; contacts appropriate parties to resolve any problems or discrepancies; prepares a variety of activity reports pertaining to assigned responsibilities.

Prepares a variety of statistical and narrative reports within functional area related to operational activity, survey results, and special projects; searches appropriate primary and secondary source material; elicits information from appropriate parties; evaluates data and prepares reports on findings; may participate in operational service reviews in areas of responsibilities. Prepares presentations, general and technical correspondence, and promotional materials; develops forms, tracking systems, databases, and spreadsheets.

Resolves difficult or sensitive customer service inquiries or problems; advises public on complex rules, policies, and procedures; responds to inquiries from employees and the public.

Research information, organizes, evaluates, and compiles results and prepares detailed summaries, tracks progress of projects and payment expenditures and reimbursements.

Prepares and processes administrative documents such as vouchers, permits, personnel actions, requisitions, and contracts; prepares documents for purchasing, fiscal, project or program areas; maintains a variety of records and files.

Plans, schedules and coordinates presentations to neighborhood groups.

Acts as liaison between neighbors and City Hall, other City staff, and other service providers. Sets meetings, develops agendas, secures resources and speakers. Makes presentations to neighborhood groups.

Determines needs and facilitates appropriate interactions. Identifies resources to address problems. Responds to citizen's complaints and refers them to the proper agency for resolution. May make direct contact on behalf of neighborhood residents with agencies such as, the City Planning and Redevelopment Departments, PG&E, the Sanitation or Water Departments, and Public Safety agencies.

Participates in neighborhood activities, such as clean-ups, fiestas, City Council or commission meetings.

Prepares reports and maintains records of activities, including monthly statistics, facility booking reports, grant performance reports and any documentation required by the funding agencies.

Works directly with the neighborhood by performing surveys to determine the needs of the community. Develops programs to meet those needs. Coordinates services with other providers to avoid duplication. May staff and supervise programs. Works within division policies and procedures in implementing programs.

Performs other related duties as assigned.

Works independently with recurring work on their own initiative; supervisor assists with projects or situations not previously encountered or where new/revised regulations or procedures apply.

May assist in staff training and development.

Required Education and Experience

RESUME AND TRANSCRIPT/DEGREE MUST BE SUBMITTED OR APPLICATION WILL BE REJECTED

Each Applicant must have an Associate degree in education, communication, business administration, public administration, or related field with a focus in community development or related field preferred and experience in leading community engagement and change

Two years of experience in administrative work and successful completion of 24 semester credit hours at an accredited college or university in at least three of the following course areas: English composition, speech, business law, accounting, economics, finance, personnel, business administration, public administration, information processing, research design, statistics, or a related field

Bachelor's degree is preferred.

OTHER REQUIREMENTS

May require a valid Driver's License.

May require possession of Notary Public certification.

Relevant education may be substituted for relevant experience and relevant experience may be substituted for relevant education; however, applicants must have a minimum of one year of relevant experience.

MILITARY EDUCATION & EXPERIENCE EVALUATION

Military education and experience may be substituted for college level course work at the lower and upper division baccalaureate and graduate levels and apprenticeship training at the vocational certificate level on a case-by-case basis based on the American Council on Education (ACE) Military Guide recommendations.

Working and Physical Conditions

Environmental Conditions:Office environment; exposure to computer screens; possible exposure to outside and inside working conditions; working closely with others; maybe required to work alone and unsupervised; may be exposed to excessive noise and moving objects/ vehicles; may be required to work irregular hours.

Physical Conditions:Duties require maintaining physical condition necessary for sitting, standing, and walking for prolonged periods of time; may require light to moderate lifting, reaching, pulling, and carrying; manual dexterity and audiovisual and linguistic acuity required.

Human Resources contact: Anthony Smith, anthonyc.smith@cincinnati-oh.gov

The below information is solely intended as a summary of the benefits available and is subject to change. Not all benefits listed are available for every position. Benefits can vary depending on applicable labor agreements and/or salary plan. For specific questions, contact the HR Contact indicated on the Job Posting.

The City of Cincinnati offers its employees competitive salaries and a comprehensive benefit package designed to actively attract and retain quality employees' to add additional value to the City of Cincinnati's workforce. A summary of these benefits for full-time employment is listed below. This is a general listing of benefits for all employees and is not intended to be a comprehensive listing for all bargaining units.

The City offers a variety of training programs, ranging from job-specific skills such as computer and equipment instruction, to helping supervisors improve their management techniques.

Equal Employment Opportunity

The City of Cincinnati is dedicated to providing equal employment without regard to race, gender, age, color, religion, disability status, marital status, sexual orientation or transgendered status, or ethnic, national or Appalachian origin, or on the basis of any other category protected under federal, state and local laws.

Holidays

The City of Cincinnati has 11 paid holidays annually that include:

New Year's Day

Martin Luther King Day

President's Day

Memorial Day

Juneteenth

Independence Day

Labor Day

Veterans' Day

Thanksgiving Day

Day after Thanksgiving

Christmas

Health Insurance

The City of Cincinnati 80/20 offers 3 medical plans to all full time City of Cincinnati employees and eligible dependents: the 80/20 PPO medical plan, the HDHP medical plan with an HSA contribution, and a Health Reimbursement Arrangement for those enrolled on another non-city eligible group plan.

Eligible dependents include:

Legal Spouse or Equal Partner

Child (natural child, adopted child, and/or child who the group has determined is covered under a "Qualified Medical Child Support Order")

Step-child

Child for whom the employee or employee's spouse/equal partner is a legal guardian

Basic Life Insurance

A $50,000 Basic Life Insurance policy is paid for by the City for certain eligible employees. Full time employees not eligible for the City-paid basic life insurance policy are generally provided a similar benefit through their union group.

Supplemental Life, Long Term Disability, Accident & Critical Illness Insurance

Most full time City employees are eligible to participate in a supplemental life insurance program, a long term disability plan, and accident and critical illness insurance programs at their own expense. Premiums are determined by age, amount of coverage, and various additional factors.

Flexible Benefits Plans

Healthcare Flex Spending Account

City employees can participate in the Healthcare Flex Spending Account that can be used to pay out-of-pocket medical, prescription, dental, and vision care expenses for employees and family members.

Dependent Care Flex Spending Account

City employees can participate in a Dependent Care Flex Spending Account that can be used to pay work-related dependent care expenses. Participants can set aside money each year through pre-tax payroll deductions to pay for these expenses.

Transportation Expense Reimbursement Account

City employees can participate in a Transportation Expense Reimbursement Account (TERA) that can be used to reimburse expenses related to traveling to and from work. Participants can set-up a pre-tax payroll deduction up to an IRS regulated amount.

Healthy Lifestyles Program

City employees can voluntarily participate in a wellness incentive program that encourages and rewards employees and their spouses/equal partners for making positive choices for better health. The City of Cincinnati will contribute up to $300/year to a Health Reimbursement Account for each the employee and their spouse/equal partner for meeting specified program goals. These dollars can be used to offset qualified out-of-pocket medical expenses.

Integrated Health Reimbursement Arrangement (HRA)

This is a voluntary program that serves as an alternative healthcare option to traditional medical plans. If you have alternate group health coverage available to you through a spouse, equal partner, another job, or a non-city retirement plan, you may be eligible for this plan which reimburses you for the difference in premiums between the plans and your covered out of pocket expenses on the other plan.

Retirement Plan

The City provides a defined benefit pension plan for part-time and full-timeemployees. New hires and re-hired employees are required to participate in the City of Cincinnati's Retirement System (CRS), regardless of previous participation in an Ohio State pension system or any another state or federal pension system. CRS is funded by employer and employee contributions, and investment returns from plan assets. CRS provides retirement and health care benefits subject to eligibility requirements. The following groups are excluded from participation in CRS: Mayor and Members of City Council; Sworn Police & Fire; Police Recruits; and Rehired Ohio Police & Fire Retirees.

Deferred Compensation

As an Ohio government employer, the City offers employees the ability to participate in a 457(b) tax-deferred retirement savings plan. The City makes an annual match to your 457(b) of up to $750, or as otherwise specified in applicable regulations and union contracts.

By completing this supplemental evaluation, you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the Human Resources staff and hiring department(s). Any misstatements or falsification of information may eliminate you from consideration or may result in dismissal. "See resume" is not an acceptable answer to the questions. The Human Resources staff will verify that you meet the minimum qualifications as outlined in the job posting, based on the information provided in your application and in these answers. Please indicate you have read and agree with this information.

Yes, I understand and agree

I UNDERSTAND I AM APPLYING FOR AN OPEN OPPORTUNITY, OPEN TO THE GENERAL PUBLIC.

Yes

Do you understand your RESUME and TRANSCRIPTS must be attached or your application will be rejected?

Yes

Did you attach your resume?

Did you attach your transcript and/or certification?

Yes

Do you have an Associate's Degree in education, communication, business administration, public administration, or related field with a focus in community development or related field preferred and experience in leading community engagement and change OR two years of experience in administrative work and successful completion of 24 semester credit hours at an accredited college or university in at least three of the following course areas: English composition, speech, business law, accounting, economics, finance, personnel, business administration, public administration, information processing, research design, statistics, or a related field?

Yes

Do you understand notifications regarding this position will be sent via email, therefore, it is your responsibility to check your personal email, Government Jobs mailbox, SPAM, JUNK, and CLUTTER FOLDERS for any and all communication sent regarding this position?

Yes, I understand.

Required Question

Employer

City of Cincinnati

Address

805 Central Avenue Suite 200

Cincinnati, Ohio, 45202

Phone

513-352-2400

Website

http://agency.governmentjobs.com/cincinnati/default.cfm

City of Cincinnati

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ADMINISTRATIVE TECHNICIAN (Community Liaison & Resource Coordinator)