Customer Service Associate

Walgreens • Ankeny, IA • 1d ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1683417BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 2702 SE DELAWARE AVE,ANKENY,IA,50021

Full District Office Address: 2702 SE DELAWARE AVE,ANKENY,IA,50021-09308-07996-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 07996-ANKENY IA

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Customer Service Associate

Walgreens • Johnston, IA • 1min ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

1min ago

Go to Apply

Customer Service Rep 1

GovCIO • Des Moines, IA • 8min ago

Management & Administrative

Overview GovCIO is currently hiring for Junior Computer User Support Specialist for our US Coast Guard program. This position is located in St. Lous and will be a full remote location. Responsibilities Receives, comprehe...

8min ago

Go to Apply

Sr Administrative Assistant (Remote)

Cengage Group • Des Moines, IA • 1h ago

Management & Administrative

We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving...

1h ago

Go to Apply

Global Account Manager

Lionbridge Technologies • Des Moines, IA • 3h ago

Management & Administrative

Employee Sub-Group: [[jobType]] Location: Work from Home , Any State Position Title: Global Account Manager Req: 57178 Global Account Manager Are you a relationship builder with commercial instincts and a drive to grow g...

3h ago

Go to Apply

Technology Consulting - Managed Services - Digital Engineering Operations Services - Senior Manager

EY • Des Moines, IA • 19h ago

Management & Administrative

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY...

19h ago

Go to Apply

Administrative Assistant of Ivy Gradate Programs

Iowa State University • Ames, IA • 1d ago

Management & Administrative

Position Title:Administrative Assistant of Ivy Gradate Programs Job Group:Professional & Scientific Required Minimum Qualifications:High school diploma or equivalent and 3 years of related experience Preferred Qualif...

1d ago

Go to Apply

Warehouse Office Support

Home Depot • Grimes, IA • 1d ago

Management & Administrative

Job Description Associates in a Warehouse Office Associate role supports the daily operations of the distribution center by performing essential administrative and clerical tasks that ensure accurate documentation, smoot...

1d ago

Go to Apply

Enterprise Account Manager

FranklinCovey • Des Moines, IA • 1d ago

Management & Administrative

"We enable greatness in people and organizations everywhere. " FranklinCovey (NYSE: FC) is the workplace of choice for Achievers with Heart . We are one of the largest and most trusted leadership companies in the world,...

1d ago

Go to Apply

Manager, Customer Financing Solutions, US

Nutanix • Des Moines, IA • 1d ago

Management & Administrative

Hungry, Humble, Honest, with Heart. The Opportunity Are you a seasoned finance professional with over 10 years of experience in customer financing (focus on subscription software preferred), strong relationship managemen...

1d ago

Go to Apply

Regional Sales Manager - Central Region

EBSCO Information Services • Des Moines, IA • 1d ago

Management & Administrative

EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.