Enterprise Account Manager

FranklinCovey • Albany, NY • 1d ago

"We enable greatness in people and organizations everywhere. "

FranklinCovey (NYSE: FC) is the workplace of choice for Achievers with Heart . We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action. Our services and products are primarily delivered through our subscription offerings, which are comprised of the FranklinCovey All Access Pass , which is primarily sold through our Enterprise Division, and the Leader in Me membership, which is designed specifically for our Education Division. Enterprise clients include Fortune 100 ,? Fortune 500 , thousands of small and mid-sized businesses, and numerous government entities. FranklinCovey Education has shared our programs, books, and content with thousands of public and private primary, secondary, and post-secondary schools and institutions.

To learn more, visit franklincovey.com .

Title: Enterprise Client Partner

Payroll Title: Client Partner - Enterprise

Division & Department: Enterprise Client Success

Status: Full-Time Exempt

Reports to: Managing Director, Enterprise Accounts

Location: Remote - Anywhere in the contiguous United States

Compensation: Anticipated compensation for this position is $175-237k OTE split 60/40 between base/commission.

Job Summary

As the Enterprise Client Partner, you will focus on cultivating, nurturing, and expanding relationships with our existing clients, specifically with organizations that employ between 5,000 to less than 25,000 individuals. Your primary goal will be to drive revenue growth by identifying and pursuing opportunities for upselling and cross-selling our products and services, as well as overseeing and closing contract renewals to ensure long-term client satisfaction. The ideal candidate will have a strong understanding of Enterprise-level client needs and a proven track record of managing complex accounts.

Essential Job Functions

Client Relationship Management: Build and maintain strong, long-lasting relationships with key stakeholders within assigned Enterprise accounts to foster trust and loyalty.

Business Growth: Identify and pursue opportunities for expanding the book of business within existing accounts, focusing on upselling and cross-selling initiatives.

Strategic Planning: Collaborate with clients to understand their business objectives and challenges, and develop tailored strategies that align our solutions with their needs.

Account Monitoring: Regularly assess account performance, tracking key metrics and customer feedback to ensure satisfaction and drive retention.

Cross-Functional Collaboration: Work closely with internal teams, including sales, marketing, and product development, to ensure alignment on client needs and deliverables.

Reporting and Analysis: Prepare and present detailed reports on account performance, pipeline growth, and industry trends to both internal stakeholders and clients.

Problem Resolution: Address client concerns promptly and effectively, ensuring timely solutions and a high level of client satisfaction.

Basic Qualifications

Bachelor's or advanced degree in Business Administration, Marketing, or a related field.

5+ years of experience in account management, sales, or business development.

Preferred Skills & Experience

3+ years of experience in an Enterprise environment.

Proven track record of successfully managing and growing client accounts, with demonstrated ability to meet or exceed revenue targets.

Strong understanding of Enterprise client needs and market trends within relevant industries.

Excellent communication, negotiation, and interpersonal skills.

Ability to work independently and collaboratively in a fast-paced environment.

Proficiency in CRM software and Microsoft Office Suite.

Strong analytical and problem-solving skills, with a results-oriented mindset.

Benefits include medical, dental, and vision insurance, HSA, employee stock purchasing program, 401(k), paid time off, holiday pay, and more. Please visit https://franklincoveybenefits.com/ for details.

*Actual offer may be outside of this prediction and will be determined by education, experience, knowledge, skills, and abilities, as well as geographic location, internal equity and alignment with market data.

LI-Remote

LI-AT1

Unless otherwise noted, applications will be accepted for a minimum of three (3) days from the initial published date on the FranklinCovey job board, but the posting may close at any time after the specified duration.

Employer Information

Please visit franklincoveybenefits.com for a complete US benefits overview. Benefits may include medical, dental, or vision insurance, HSA, PTO, 401(k), holiday pay, employee stock purchasing options, or other benefits. To determine status eligibility, visit https://franklincoveybenefits.com/enroll/ .

For more information regarding benefits in other locations, please email careers@franklincovey.com

For an overview of our Interview Process, please visit https://franklincovey.com/careers/working-at-franklincovey/ .

FranklinCovey is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please visit https://www.franklincovey.com/careers/notices-and-provisions/ for our full Equal Employment Opportunity policies and Nondiscrimination Provision.

Direct Reasonable Accommodation requests toaccommodations@franklincovey.com.

For our Privacy Policy, please visit https://www.franklincovey.com/privacy (https://sites.google.com/franklincovey.com/equal-employment-opportunity/adaraptnp) .

Similar Jobs

Key Account Manager I

Advantage Sales & Marketing • Schenectady, NY • 44min ago

Management & Administrative

Key Account Manager IJob Locations US-NY-SchenectadyPrimary Posting Location : CitySchenectadyPrimary Posting Location : State/ProvinceNYPrimary Posting Location : Postal Code12301Primary Posting Location : CountryUSRequ...

44min ago

Go to Apply

Global Account Manager

Lionbridge Technologies • Albany, NY • 52min ago

Management & Administrative

Employee Sub-Group: [[jobType]] Location: Work from Home , Any State Position Title: Global Account Manager Req: 57178 Global Account Manager Are you a relationship builder with commercial instincts and a drive to grow g...

52min ago

Go to Apply

Office Assistant 1 Keyboarding (NY HELPS)

New York State Civil Service • Albany, NY • 57min ago

Management & Administrative

NY HELP Yes Agency Corrections and Community Supervision, Department of Title Office Assistant 1 Keyboarding (NY HELPS) Occupational Category Clerical, Secretarial, Office Aide Salary Grade 06 Bargaining Unit ASU - Admin...

57min ago

Go to Apply

Technology Consulting - Managed Services - Digital Engineering Operations Services - Senior Manager

EY • Albany, NY • 16h ago

Management & Administrative

Location: Anywhere in Country At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY...

16h ago

Go to Apply

Technology Consulting - Managed Services - Digital Engineering Operations Services - Senior Manager

EY • Troy, NY • 16h ago

Management & Administrative

16h ago

Go to Apply

Administrative Specialist 1, Administrative Specialist Trainee 1, Administrative Specialist Trainee 2, (NY HELPS) Box OEP-61/01812

New York State Civil Service • Albany, NY • 20h ago

Management & Administrative

NY HELP Yes Agency Education Department, State Title Administrative Specialist 1, Administrative Specialist Trainee 1, Administrative Specialist Trainee 2, (NY HELPS) Box OEP-61/01812 Occupational Category No Preference...

20h ago

Go to Apply

Administrative Assistant

Mohawk Opportunities, Inc. • Schenectady, NY • 22h ago

Management & Administrative

Administrative AssistantThe responsibilities of the Administrative Assistant include providing administrative support to the agency and programs. Specific duties included:- Create, revise, and delete documents as request...

22h ago

Go to Apply

Warehouse Office Support

Home Depot • Schenectady, NY • 1d ago

Management & Administrative

Job Description Associates in a Warehouse Office Associate role supports the daily operations of the distribution center by performing essential administrative and clerical tasks that ensure accurate documentation, smoot...

1d ago

Go to Apply

Strategic Account Manager

Clarivate Analytics US LLC • Albany, NY • 1d ago

Management & Administrative

As a Strategic Account Executive, you will be tasked with securing, building and developing partnerships with Clarivate's most important Global Clients in the biggest and most important markets. Successful candidates wil...

1d ago

Go to Apply

Manager Information Technology Services 1 Information Security - 9668

New York State Civil Service • Albany, NY • 1d ago

Management & Administrative

NY HELP No Agency Information Technology Services, Office of Title Manager Information Technology Services 1 Information Security - 9668 Occupational Category I.T. Engineering, Sciences Salary Grade 27 Bargaining Unit PS...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.