Account Manager - Ultra Aluminum

UFP INDUSTRIES, INC. • Hudson, NY • 1d ago

Job SummaryAs an Account Manager, you will play a crucial role in fostering strong relationships with key clients and driving sales within your assigned territory. You'll work with a diverse range of customers, offering high-quality products that meet the toughest industry standards. A successful Account Manager is a professional salesperson who is self-motivated with a passion for building lasting relationships and a strategic sales drive. This role requires about 75% travel in the North East.Principle Duties and ResponsibilitiesActive selling- Builds and maintains strong relationships with existing clients and prospect new business opportunities in your territory.- Collaborates with clients to understand their specific needs and recommend the most suitable products for their projects.- Becomes the key customer contact, identifying needs, managing expectations and resolving issues through proactive communication- Delivers outstanding customer service by providing timely responses, resolving issues, and ensuring customer satisfaction.- Understands the market and keeps customers informed- Owns the customer relationship- Solicits sales opportunities with new and existing customers- Introduces new programs to customers- Closes on sale opportunities- Manages leads and customers in the Company's CRM management system- Manages aged inventory and accounts receivable- Stays up-to-date with the latest product offerings, treatment technologies, and industry trends to position UFP as the go-to choice.- Works closely with the internal team to coordinate orders, deliveries, and resolve any product-related concerns.Strategic- Develops programs based off customer needs - Creates ongoing and growing business- Develops a plan for the business - Focuses on targets and updates through CRM management- Focuses on meeting business plans- Conducts Customer Business Reviews- Introduces New product expansion/market- Prepares various reports and correspondence as required- Performs other duties as requiredTrainingWe will provide the necessary training for you to:- Generate sales based on company standards and expectations.- Negotiate with customers to grow sales.- Understand the importance of gross margin and the company's collection process.BehaviorWe expect you will be:- Demonstrates a strong entrepreneurial spirit- Responsible and trustworthy to work under little supervision- Highly motivated and enthusiastic- Good interpersonal skills and good communicator- Team player and goal oriented- Reliable and maintain good attendance- Professional and respectful- Able to pass a drug testQualificationsWork Experience, Certifications and Education- Minimum 3 years of work experience in customer service.- Working experience in sales, preferably with product, industry, and market knowledge.- Ability to understand technical specifications of products and communicate their benefits effectively to customers.- Bachelor's degree in business administration, marketing or related discipline or equivalent experience is preferred- Understanding of basic accounting and business concepts.- Proficiency in the use of the English language in reading, writing and speaking.Competencies- Achievement, motivation and perseverance- Composure and resiliency- Influence and persuasion- Initiating action- Negotiating- Relationship buildingCompensation & Benefit Information: Hourly/Salary Pay Range: $60,000 - $85,000 annually dependent on experiencepay range may be adjusted depending on cost of living this position also include Sales Incentives and compensation. Other Benefits Include:- Medical insurance- Health savings account with company contribution- Dental insurance- Vision insurance- Basic and voluntary life insurance- Disability insurance- 401(k) plan with company match- Paid vacation and holidays- Stock purchase program wit

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