Back to Jobs search

Client Service Supervisor - Cairo

Pioneer Bank • Cairo, NY • 6h ago

TITLE: Client Service Supervisor

LOCATION: Cairo

REPORTS TO: Branch Manager

CLASSIFICATION: Full Time, Non Exempt

PAY GRADE: NE 30 ($20.00 - $30.19 per hour)

AVAILABILITY: Monday-Thursday 8:15am-4:15pm, Friday 8:15am-5:15pm, Saturday 8:15am-12:15pm

Position Summary:

In this role you will embody and spearhead our IMAGINE culture within your team by consistently leading by example while providing top notch customer service and quarterly achievement of sales goals. This will encompass listening, understanding and anticipating both the clients' and employees' goals and obstacles, while providing outstanding service and problem-solving skills in every interaction. You will execute transactions with professionalism and accuracy and ensure your team is following suit. In doing so, you will support and implement Pioneer's vision to build a partnership with our clients to both meet their current needs and achieve their financial goals.

Essential Job Functions:

Provides outstanding service and solutions to our clients.

Processes all transactions accurately, including, but not limited to, deposits/withdrawals to accounts, payments on loans, check cashing, money order purchases, etc.

Coordinates the proving process and prepares all required reports. Responsible for managing the branch cash supply.

Acts as a first line of defense in detecting potentially fraudulent activities.

Builds relationships with clients by actively listening to deepen relationships and anticipate their financial needs.

Engages customers in a consultative manner using a holistic approach to explore solutions to improve their financial well-being.

Leads by example while consistently achieving sales goals and supporting Branch Manager in coaching efforts.

Assists management in monitoring branch operational and compliance related activity to ensure adherence to all policies and procedures including the completion and review of branch logs, reports, worksheets, forms, etc. Provide guidance to teller team in operational and procedural matters.

Under the guidance of the Branch Manager/Assistant Branch Manager, may also have responsibility for maintaining work and vacation schedules for the teller staff.

In the absence of the Branch Manager and Assistant Branch Manager, has full responsibility for all phases of the day to day operations within the office.

Education & Experience:

A high school diploma or GED required.

Minimum 1 year previous experience in a retail bank environment required.

Previous supervisory and/or training experience preferred.

A two-year college degree in business or related field preferred.

Recent retail and/or cashier/teller experience preferred.

Prior experience with retail sales strongly preferred.

Required to pass the NYS exam to become a Notary Public within 3 months of starting position (study for this exam is independent, but the Bank will pay for the test.)

As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Similar Jobs

Executive Administrative Assistant

Adams and Associates, Inc. • Glenmont, NY • 10h ago

Management & Administrative

Now Hiring: Executive Administrative Assistant - Inspire, and Make a Difference! We are seeking a highly organized and proactive Executive Assistant to support our Center Director and senior leadership team. The ideal ca...

10h ago

Go to Apply

Executive Administrative Assistant

Adams and Associates • Glenmont, NY • 1d ago

Management & Administrative

Executive Administrative Assistant Job Details Job Location Glenmont - Glenmont, NY Position Type Full Time Education Level High School Salary Range $22.82 - $22.82 Hourly Job Category Education Description Now Hiring: E...

1d ago

Go to Apply

Administrative Assistant

Astor Services • Cairo, NY • 2d ago

Management & Administrative

Administrative Assistant Cairo, NY, NY ( http://maps.google.com/maps?q=30+Volunteer+Dr.+Cairo+NY+USA+12413 ) Job Type Full-time Description Under the direct supervision of the Center Director, performs a variety of secre...

2d ago

Go to Apply

Customer Service Associate

Walgreens • Chatham, NY • 3d ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

3d ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Nassau, NY • 5d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

5d ago

Go to Apply

Shipping and Receiving Clerk

Manpower • Coxsackie, NY • 1w ago

Management & Administrative

Our client, a logistics and supply chain organization, is seeking a Shipping and Receiving Clerk to join their team. As a Shipping and Receiving Clerk, you will be part of the warehouse operations supporting inventory ma...

1w ago

Go to Apply

Administrative Support Associate-FlexStaff-TEMP

Northwell Health • Nassau, NY • 1w ago

Management & Administrative

Req Number 167393 Performs diversified administrative support, coordinative and/or secretarial duties related to the functional and/or operational needs of department and Department Head. Responsibilities: Composes confi...

1w ago

Go to Apply

Operations Manager

A. Duie Pyle, Inc. • Castleton, NY • 1w ago

Management & Administrative

Description A family-owned business since 1924, A. Duie Pyle provides a range of integrated transportation and distribution solutions throughout the Northeast. Supported by our vast network of Less-Than-Truckload (LTL) s...

1w ago

Go to Apply

Personal Lines Account Manager - Remote From New York

World Insurance Associates, LLC. • Slingerlands, NY • 2w ago

Management & Administrative

Summary World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents. Founded in 2011, World is one of the faste...

2w ago

Go to Apply

Customer Service Associate

Walgreens • Catskill, NY • 2w ago

Management & Administrative

2w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.