Operations Manager

TAIT Towers • Lititz, PA • 1d ago

TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock 'n' roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT's 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics

Purpose

The purpose of the Operations Manager is to manage and develop the employees and processes that report to them in service of project delivery. This includes but is not limited to managing their group of supervisors and direct reports to efficient, timely and quality project deliverables using KPI's as well as to comply with all TAIT policies. The manager is responsible for quarterly planning in the areas of people, process improvements, and project deliverables. The position works collaboratively with other managers across the organization to achieve company and operational initiatives and goals.

Essential Responsibilities:

Support and participate in TAIT' safety culture.

Ensure all work performed by employees is done safely, efficiently, and accurately.

Adhere to all company safety policies and procedures.

Managers primary field of view/operation is in the 1-month - 3-month outlook (quarterly planning)

Overall management and direction of supervisors and direct employee's

Coordinate schedules for teams based on project deliverables and operational alignment

Clear project delivery support plans with their supervisor teams

Help create training and development programs with direct reports.

Responsible for all direct employee's time management, reviews, training, and support corrective actions.

Attend meetings, seminars, and training sessions as required.

Perform assigned duties according to the policies and expectations prescribed by the company.

Minimum Qualifications:

4-8 years of relevant operations and fabrication work experience.

5+ years of lead, manager and/or supervisor experience.

Effective oral and written communication skills.

Computer proficiency, ability to use (proficient in) TAIT business systems (Epicor, Slack, and Box).

Ability to handle changing priorities in a fast-paced environment.

Flexibility with work schedule. Normal work schedule is forty hours per week; however operational demands may necessitate other schedules to meet business needs.

Ability to train, develop, mentor, and coach team members.

Working Conditions:

Work conditions may involve moderate exposure to unusual elements such as dirt, dust, fumes, unpleasant odors, and/or loud noises.

Work environment involves some exposure to hazards or physical risks which require following basic safety precautions.

Must be able to wear and properly utilize appropriate personal protective equipment (PPE) to work within or visit areas where required. This includes safety glasses, reflective vest, ear plugs, safety toed shoes, and other PPE as required by the location.

LI-JH1

TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.

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