TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock 'n' roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT's 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics

Position Purpose

The Senior Business Systems Analyst will be responsible for providing leadership to end users for TAIT's Global locations. This position will work in conjunction with the Global Technology Solutions team to shape existing and develop new business processes. The Senior Business Systems Analyst will be responsible as the primary support representative of mission critical enterprise solutions. This individual focuses on improving business performance for the future and is engaged in maintaining existing enterprise applications and supporting projects such as version upgrades, functional upgrades, and the implementation of new enterprise solutions at all Global locations.

Essential Responsibilities

Leads and executes the design, configuration, and implementation of business systems including ERP, HRIS, asset management systems, collaboration tools, knowledge management solutions and other key systems.

Seeks business unit feedback to work with the Global Technology Solutions team and determine technical solutions to business issues.

Drive user acceptance and engagement on new and existing systems.

Develop, document, and validate change requests and requirements in concert with the development team

Partner with the business and perform as a subject matter expert (SME) for Global offices in one or more functional disciplines, e.g. collaboration, manufacturing, purchasing, and finance.

Monitor assigned service desks tasks and complete ongoing support timely.

Execute Business Process Design and Mapping using appropriate tools as requested.

Leads the discovery, creation, and maintenance of data leveraged for Dashboards and Reporting.

Engage Global business units to drive adoption, positive change, and assist in scoping out business needs.

Leadership of local application documentation and training on new and existing systems to drive user engagement and management acceptance.

Generate list of requirements, documentation, and testing efforts for various Global projects in conjunction with the Global business systems team.

Analyze existing system use and define efficiency gains in process through new or updated business systems.

Leadership on responsibilities in support of the Business Systems Project list to ensure timely delivery.

Gathers requirements and creates scope documentation for new projects.

Assists in the development of business test cases and documents testing procedures.

Provide follow-up and collect business feedback on the provided solutions.

Adhere to all company safety policies and procedures.

Attend meetings, seminars, and training sessions as required.

Perform assigned duties according to the policies and expectations prescribed by the company.

Minimum Qualifications

Minimum Bachelor's degree (or equivalent) in Computing or a related field and/or with 7+ years of progressive experience in support of business systems.

7+ years of demonstrated experience supporting, designing, building, and deploying enterprise solutions.

7+ years of experience supporting ERP system and/or other enterprise business systems.

Implementation and understanding of ERP systems, a significant plus.

Implementation and understanding of Engineering/Design systems and integration with ERP systems, a plus.

Strong technical aptitude with the ability to evaluate and quickly learn IT systems.

Adaptive to fast-changing requirements and priorities while maintaining long-term vision.

Proven ability to create and present written and verbal communication that are audience appropriate.

LI-DO

TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.

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