Overview
To balance and reconcile member monetary transactions and summary totals processed through Navy Federal subsystems and core posting systems. To act as subject matter expert involving proprietary systems, processes and procedures, and resolve complex system and balancing issues related to batch files programmed to post to member accounts that are stored on Navy Federal's mainframe.
Responsibilities
Unusual Working Conditions: Works night shift. Designated "Essential Personnel". May be required to serve "On Call" and to work other than regular scheduled hours and during reduced operations.
Balance and reconcile all monetary posting transactions completed within Navy Federal core posting systems (ST, IMPACS, ALS, CCS, MTG) and within approximately 40 subsystems (OTS Branch/ATM Teller System, Mail Remittance System, IT Recurring Transfer, etc.) to ensure accuracy of batch totals
Identify, gather and prepare reports for daily system balancing
Perform and complete the balancing and validation process for all branches and ATMs and subsystems (LPS, AFM, AFE, MRS, TFS, SIT, UAS, OPTIMA Branch Capture, etc.) prior to the time sensitive authorization of Mainframe Operations to launch nightly posting
Identify operational issues and make recommendations to respective service areas (SWAT, PCL, Mainframe Ops, etc.) ensuring transactions are posted to member accounts in a timely manner
Monitor Navy Federal Production processing by ensuring that posting reports are in timely sequence and available for the team to perform balancing
Inform Production Control and the section about issues and confirm timely resolution within established Navy Federal service level agreement windows
Update daily monetary flow tracking with accuracy and completeness by extracting, comparing, and preparing various data sources to produce comprehensive reports for Navy Federal members' monetary flow within 40 subsystems and 5 core-posting systems
Monitor and validate End of Day reports to ensure posting transactions are successfully and accurately updated to NFCU member accounts
Communicate out-of-balances to other appropriate business units where applicable for their respective follow-up and resolution
Serve as business functions' subject matter expert, including providing training and guidance for successful knowledge transfer within the section and department
Involved in cross-organizational task groups concerning new automated systems, products and/or services
Serve on teams and task groups for projects/initiatives within the business unit &/or across the organization
Resolve escalated discrepancies including guiding and/or negotiating with members and/or Internal/external contacts
Conduct and/or facilitate user acceptance testing (UAT) to include developing and executing test cases, communicating with project teams, validating and documenting results and make recommendations
Identify and assess business strategies and opportunities; develop appropriate analytical approaches
Serve as a subject matter expert with internal and external auditors (e.g., NCUA, CFPB, and contracted third parties) to address and resolve audit questions and findings
Stay abreast of and ensure compliance with applicable federal, state and industry laws, regulations and guidelines
Identify compliance issues; assist supervisor with implementing corrective procedures/action
Conduct periodic testing of systems and business recovery plans
Gather and prepare data for various financial, compliance and internal reports
Act as supervisor/manager in the incumbent's absence
Perform other duties as assigned
Qualifications
Experience working in an accounting or banking operation
Experience in work which displays increasing levels of responsibility and/or authority
Working knowledge of financial transaction posting systems and reconciliation principles, procedures, and processes
Ability to work independently and in a team environment
Experience managing multiple priorities independently and/or in a team environment to achieve goals
Effective research, analytical, and problem solving skills
Effective skill interacting with staff, management, vendors and members diplomatically and tactfully
Effective organizational, planning and time management skills
Effective skill exercising initiative and using good judgment to make sound decisions
Effective verbal and written communication skills
Effective skill performing mathematical calculations and working accurately with numbers
Effective skill maintaining accuracy with attention to detail and meeting deadlines
Effective skill with word processing, database and spreadsheet software
Effective database and presentation software skills
Desired Qualifications
Bachelor's degree in Accounting, Computer Science or other related field, or the equivalent combination of experience, education and training
Working knowledge of development or operations framework methodologies, including Information Technology Infrastructure Library (ITIL), Systems Development Life Cycle (SDLC), etc.
SOX control environment and requirements including documentation/testing/financial reporting
Experience in credit union financials and /or NCUA regulations
Working knowledge with Navy Federal Products, services, programs, policies and procedures
CPA designation preferred
Hours: Monday - Friday, 5:00PM - 1:00AM
Location: 820 Follin Lane, Vienna, VA 22180
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
REQNUMBER: 27103
