Microsoft Elevate is a global initiative designed to empower mission-driven organizations and individuals to thrive in the AI-powered economy. Launched this year, Elevate consolidates and expands upon the work of Microsoft Philanthropies and the Tech for Social Impact team, bringing together technology support, donations, sales, and skilling programs for schools, community colleges, nonprofits, and underserved communities. At its core, Elevate is about putting people first-ensuring that artificial intelligence enhances human potential rather than replacing it.
As an? AI Business Process Solution Engineer - Finance & Supply Chain (ERP) , you are a functional business process and technical workload expert within the Elevate commercial sales organization working specifically with our Nonprofit managed customers. You play a key role in the total sales cycle by helping them with their end-to-end business transformation needs through envisioning, designing and demonstrating solutions mapped to business value within the area of your workload expertise. You will be a key member of the sales team that consists of the AI Business Process (formally Business Applications) Solution Specialist, Account Executive, Customer Success Unit, partners, and engineering. In this role you will advance the sales pipeline by assisting the Solution Specialist in qualifying the deal, developing the strategy and inspiring the Business and Technical Decision Makers. You will develop relationships with the decision makers within our customers and position yourself as a trusted advisor in your domain. You are responsible for designing solutions and delivering industry-aligned demonstrations to the customer. Demos will focus on solving the technical proof requirements while highlighting our business value and differentiators and should result in securing the customer's solution design endorsement. Once the solution design is secured, you will support the Solution Specialist in finalizing the customer proposal and assisting with licensing. You will engage partners for co-sell and implementation considerations, engineering to assist with emerging technologies and Customer Success Unit for deal support.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer's solution design endorsement.?
You will engage with customer technical decision makers and anticipate customer needs and issues proactively through data gathering.
Engage in partner sell-with scenarios by contributing to the facilitation of technical engagements and partnering with colleagues to manage the sales process as well as share competitive insights from customer sessions with colleagues and escalate/resolve competitive situations to influence compete strategies.
You will provide strategic, technical input based on Microsoft capability to contribute to strategy development, leveraging partner and internal teams.
You will identify and apply existing demonstration assetsand oversees demonstrations (e.g., architectural design sessions [ADS], proof of concept [POC] sessions) of solutions based on specific Microsoft products through initial engagements. Leverages partner/customer teams as needed to prove capabilities and integration into customer environment. Reviews partner demonstrations and provides feedback to ensure alignment with Microsoft standards.
You will build your readiness plan and proactively identify learning gaps. Grows domain knowledge and practice expertise by communicating with customers, partners and colleagues to expand knowledge of architecture.
You will conduct group training or one-to-many events (e.g., workshops, Webinars) or leverage existing scale enablement programs to present and educate customers and colleagues on the capabilities and benefits across Microsoft solutions/products.
You will monitor and respond to internal and external tech community posts, attend community calls, sessions, hackathons, etc., and act as a mentor for your technology area and contribute and participate in Customer Executive Briefing Center sessions.
Qualifications
Required Qualifications
Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND 2+ years Technical Pre-Sales or technical consulting, or related experience
OR equivalent experience.
Relevant certifications from Microsoft or competitive platforms and experience in ERP workloads
Preferred Qualifications
Experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management
Certification in relevant (Microsoft or industry) technologies or disciplines (e.g., Microsoft Dynamics 365, Power Platform, Cloud Platform Technologies, Architecture)
Solutions Pre-Sales practices including but not limited to; discovery, building and crafting solution strategies that differentiate from the competition, value-based selling, identifying, and expanding product opportunities.
Digital Solution Engineering IC3 - The typical base pay range for this role across the U.S. is USD $40.91 - $81.63 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $53.85 - $89.09 per hour.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
Microsoft will accept applications for the role until October 3, 2025.
CELA
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
