Logistics Operations Manager

Kuehne+Nagel • Jersey City, NJ • 4h ago

It's More Than a Job

At Kuehne+Nagel, we believe that logistics is more than moving goods-it's about creating solutions that power progress. As a Logistics Operations Manager , you will lead a team dedicated to delivering operational excellence, driving efficiency, and ensuring seamless supply chain execution for our customers. This role is ideal for a hands-on leader who thrives in a fast-paced environment, values innovation, and is passionate about shaping the future of global logistics.

The Logistics Operations Manager is responsible for the oversight and management of all daily targets, goals, and process flows for Receiving, Returns, Inventory, and Outbound related activities. They provide feedback and coaching to the team, with a mindset towards cross training and people developmen

How you create impact

Lead 24/7 distribution operations, ensuring efficiency, safety, and compliance with client requirements

Oversee inventory flow, labor planning, training, and adherence to quality/safety standards (ISO 9001, 14001, 45001, QSHE)

Manage budgeting, P&L, performance reviews, audits, and compliance reporting

Drive continuous improvement, cost savings, cross-training, and process optimization

Ensure accurate, timely service delivery and engage with clients through regular business reviews

Plan and schedule all logistics services including receiving, inspection, storing, delivery, handling returned/damaged goods, maintenance, and administrative activities to ensure customer requirements are met in an efficient manner, and in compliance with all applicable regulatory and quality standards

Assure that orders are picked and processed timely and within prescribed quality and performance levels

Track process productivities to ensure staffing models and employee cross training is aligned with expectations

Ownership of tracking and documentation of out of scope work orders and overtime hours worked.

Maintain employee awareness of and compliance to the Kuehne + Nagel Quality, Safety & Health, Environment, and Security

Management Systems, (QSHE). Maintain compliance to ISO 9001, 14001 and 45001

Coordinate and assist with internal and external QMS, Compliance, Customer and Operational audits.

Ensure required training is provided to all employees in support of the QMS according to the Training Matrix

Ensure the updating of Work Instructions and Job Aids in support of the QMS

What we would like you to bring

Five years of management experience in a faced-paced logistics environment

Strong customer orientation and problem-solving skills

Proven proficiency in an automated warehouse environment, working knowledge of WMS technologies

Successful track record in leadership and supervising the work of subordinates

Experience with consumer retail industry standards and requirements a plus

Experience with ISO 9001 and Quality Management Systems a plus

Successful communication - written and verbal

Establish priorities and multi-task

Possess professional business demeanor

What's in it for you

Kuehne+Nagel is committed to Equal Employment Opportunity ("EEO") and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.

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