IT Analyst/Technician - Mahopac/Nyack, NY

Trustco Bank • Nyack, NY • 5h ago

EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Title: IT Technician

Reports to: Planning and Systems Manager

FLSA Status: Non-Exempt

Salary Grade: NE10

Supervisory Responsibility: No

SUMMARY:

The PC Technician is accountable for ensuring continuity of computer system services for computer users by providing technical expertise, assistance, and project coordinator when necessary to install computer software, modify/repair hardware, and resolve technical problems.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned by the supervisor.

Monitors branch connection status.

Debugs branches/departments computer problems via ticket system.

Debugs branches/departments phone problems via ticket system.

Debugs branches/departments email problems via ticket system.

Debugs branches/departments printer problems via ticket system.

Assists branches/departments with software issues.

Setups and installs routers.

Tracks system user requests and access.

Processes password reset requests.

Assembles employee workstations.

Tracks and reports potential cybersecurity threats.

REQUIRED EDUCATION/EXPERIENCE:

An associate's degree in Information Sciences and Technology or equivalent level of education and experience.

Effective verbal and written communication skills.

Well organized with the ability to manage multiple tasks and work to time sensitive deadlines.

Ability to work well independently and in groups.

Working knowledge with Microsoft Office Programs; Excel and Word.

PREFERRED EDUCATION/EXPERIENCE:

A Bachelor's degree in Computer Science or Engineering Technology

POSITION TYPE/EXPECTED HOURS:

This is a full-time position. Office hours Monday - Friday 8:30am - 5:00pm. Evening and weekend work may be required as job duties demand.

TRAVEL:

Travel using personal vehicle, occasional overnight travel. Valid driver's license required.

LANGUAGE SKILLS:

Must be able to speak, read, write, and understand the primary language(s) used in the workplace ; bilingual skills a plus. Ability to read, analyze, and interpret general business information, including but not limited to company policies and procedures. Ability to effectively present information and respond to questions from groups of managers and customers.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. The employee must frequently lift or move items over 25 pounds.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For the most part, ambient room temperatures, lighting and traditional equipment as found in a typical office / retail environment.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:

Trustco Bank is an equal opportunity employer. It is the policy of Trustco Bank to afford equal employment opportunities to all qualified persons without regard to race, color, religion, sex, national origin, age, marital status, genetic information, disability or protected veteran status.

This includes, but is not limited to, the following:

Hiring, placement, upgrading, transfer, demotion or promotion Recruitment, advertising or solicitation for employment Treatment during employment Rates of pay or other forms of compensation Selection for training, including apprenticeship Layoff or termination

It is the policy of Trustco Bank to cooperate to the fullest extent with the applicable regulations of the Civil Rights Act and any legislation on Equal Employment Opportunity.

Similar Jobs

Senior Project Engineer- Mechanical Commissioning

Veolia North America • Secaucus, NJ • 15h ago

IT & Engineering

Company Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as ha...

15h ago

Go to Apply

Manufacturing Technician

Aerotek • Mahwah, NJ • 16h ago

IT & Engineering

IIMMEDIATE MANUFACTURING TECHNICIAN POSITIONS AVAILABLE! ($21-23/HR) Large company with opportunity for growth looking for MANUFACTURING TECHNICIANS to join their team Pay: $21-23/hr Location: Oakland or Allendale, NJ Sh...

16h ago

Go to Apply

Lab Technician

System One • Stamford, CT • 22h ago

IT & Engineering

Job Title: Lab Technician Location: Stamford, CT Work schedule: Mon - Fri 8am - 5pm Pay Range: $20 - $24.60/hr Type: Contract, Potential for extension or conversion to permanent Requirements 3 years of demonstrated labor...

22h ago

Go to Apply

Technical AI Instructor and Forward-Deployed Engineer (Specialist Senior)

Deloitte • Stamford, CT • 22h ago

IT & Engineering

Technical AI Instructor and Forward-Deployed Engineer (Specialist Senior) Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics,...

22h ago

Go to Apply

Senior Project Engineer- Electrical Commissioning

Veolia North America • Secaucus, NJ • 1d ago

IT & Engineering

1d ago

Go to Apply

Technical Specialist, RI

Philips • Stamford, CT • 1d ago

IT & Engineering

Technical Specialist, Radiology Informatics Your role: You will be responsible for managing, maintaining, and troubleshooting a fleet of informatics demonstration systems Providing technical support for clinical demonstr...

1d ago

Go to Apply

Korean Bilingual Business Analyst 2 (16037-1)

JND • Englewood Cliffs, NJ • 1d ago

IT & Engineering

Job Title: Korean Bilingual Business Analyst 2 Job Type: 12 Months, Regular Fulltime, Hourly Korean Bilingual Required Bachelor's Degree in Business Administration, Finance, Data Analytics or a related field 5 years + of...

1d ago

Go to Apply

Senior Controls Engineer

Actalent • Paterson, NJ • 1d ago

IT & Engineering

Job Title: Senior Controls Engineer Job Description We are seeking a highly skilled Senior Controls Engineer to lead large Web Converting machinery projects. You will be responsible for ensuring the success of all projec...

1d ago

Go to Apply

Associate Director, Full Stack Data Scientist

Bayer • White Plains, NY • 1d ago

IT & Engineering

Associate Director, Full Stack Data Scientist As an Associate Director, you will lead and deliver cross-functional Data Science capabilities as a Full Stack Data Scientist in support of R&D Data Science needs. Your r...

1d ago

Go to Apply

Associate Director, Full Stack Data Scientist

Bayer • Wayne, NJ • 1d ago

IT & Engineering

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.