Description
AWS Infrastructure Services is the world leader in providing a highly reliable, scalable, low-cost infrastructure platform in the cloud powering hundreds of thousands of businesses in hundreds of countries around the world. As part of the AWS Infrastructure organization, Dedicated Infrastructure Planning and Delivery (DIPD) plans and builds secure infrastructure for government customers.
We are seeking an experienced Technical Infrastructure Program Manager in Herndon, VA or Seattle, WA to help further optimize Capacity.
Work hard, have fun, and make history at Amazon Web Services!
This is a Technical Infrastructure Program Manager (TIPM) role responsible for working across the entire AWS Organization to own the planning and forecasting process related to site exits, rack retirements, and related optimization efforts which establish capacity plans, and work across AWS to manage strategic execution, while implementing process innovations and improvements to continuously evolve forecasting models. You will conduct modeling and scenario analysis and make data-driven recommendations that inform capacity and capital expenditure decisions, and take relevant actions. You will partner with key stakeholders to bridge position changes affecting demand, address related short and long-term capacity constraints, and write supporting documentation for related capital expenditures. You will drive accountability across the infrastructure organization and develop monitoring mechanisms and escalate any risks to the health of the infrastructure business up thru the organization, including executive leadership.
A successful candidate enjoys problem solving, is comfortable discovering, accessing, and working with data from multiple sources, is passionate about building and improving highly accurate and robust forecasting and delivery models, and is enthusiastic about partnering with other teams across the business to deliver results. They are adept at working with remote partners and stakeholders to deliver novel and sometimes pioneering solutions; building data-driven business cases for supply proposals; identifying, assessing, and mitigating downstream risk; troubleshooting unforeseen and time-critical planning issues as they arise; and dealing with persistent uncertainty, pitfalls, and change to meet peculiar and unfamiliar requirements.
This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance.
Up to 15% domestic and international travel may be necessary to assess and maintain working knowledge of the infrastructure and impactful upstream and downstream processes.
Key job responsibilities
Manage near-term (0-2 year) data center capacity and infrastructure, including migration coordination, inventory management, network requirements, and resource optimization.
Develop and support long-range planning (0-13 years) for site exits, infrastructure transitions, and capacity forecasting.
Optimize allocation of data center resources to support growth for US-based AWS ADC contracts.
Streamline reporting, benchmark forecasting assumptions and highlight key supportability risks for stakeholders.
Monitor and optimize power and space utilization across facilities.
Analyze planning models to identify risks and opportunities, resolving constraints through demand and supply owner negotiation.
Develop and implement scalable processes while identifying and mitigating business risks.
Communicate effectively with diverse stakeholders, from operational teams to executive leadership.
About the team
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
BA/BS degree (Preferably in Physics, Engineering, Finance, Business, or Mathematics, however non-technical degrees will definitely be considered) -OR- 5+ years equivalent work experience in capacity planning, production planning, operations planning, or inventory planning or related experience (e.g. forecasting, planning, optimization, etc.)
Demonstrated project management and analytical skills.
Working-level knowledge of Excel (Pivot charts, VLookUps, modeling) and SQL
Preferred Qualifications
Prior experience working in public cloud sector with MBA or other Master's in a related field AND 3+ years program or product management
Strong interest and working knowledge of ML/AI, GPU, chip roadmaps.
Excellent written composition and verbal communication skills with experience partnering with stakeholders to develop quantitative and qualitative analysis to solve business problems
A combination of diplomacy, empathy and firm backbone in order to drive stakeholder engagement and buy-in, drive sound solutions, and deliver results.
Demonstrated project management skills, including managing multiple projects or programs at once in a fast-paced, deadline-driven environment and demonstrated ability to engage and influence executive leadership
Advanced forecast modeling techniques including safety stock optimization and sensitivity analysis
Proven judgement to make timely, defensible decisions, with the character to admit when they don't know the answer and the willingness to go out and find it
Intermediate to advanced knowledge of Excel (macros and HTML embeds), experience with business intelligence and data visualization and reporting tools, and intermediate to advanced knowledge of SQL, Visual Basic or other programming languages.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,400/year in our lowest geographic market up to $205,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.
