Customer Service Representative

Robert Half • Linthicum, MD • 4h ago

Description We are looking for a success-driven and detail-oriented Customer Service Representative to join our team on a contract basis in Linthicum, Maryland. In this role, you will serve as the face of our organization, engaging with attendees at events, webinars, and benefits fairs. This position requires a high level of reliability, excellent communication skills, and the ability to provide a welcoming and informative experience to event participants.

Responsibilities:

Represent the organization's services at events, webinars, and benefits fairs while providing engaging and informative interactions.

Deliver concise and effective presentations, including "elevator pitches," to ensure smooth event flow.

Prepare for events by reviewing training materials and familiarizing yourself with the services offered.

Set up event tables with provided materials and arrive early for preparation and check-in.

Actively engage with attendees, sharing information about available programs and encouraging registration on the company website.

Distribute handouts, promotional materials, and giveaways while managing raffle entries.

Provide post-event feedback regarding training effectiveness, challenges faced, and overall experience.

Maintain a detail-oriented appearance and adhere to business casual dress code requirements.

Stand and communicate for extended periods while repeating key information as needed.

Collaborate with team members to ensure consistency and adherence to standards during events. Requirements - Proven experience in customer service, preferably in a call center or event-based environment.

Exceptional communication and interpersonal skills with a warm and approachable demeanor.

Ability to stand and engage with attendees for prolonged periods.

Neat and presentable appearance with adherence to business casual attire guidelines.

Comfortable working in fast-paced settings and repeating information consistently.

Strong organizational skills to prepare and manage event materials effectively.

Ability to learn and understand company services through provided training resources.

Reliable and punctual with a commitment to delivering high-quality service. TalentMatch®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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