Wyndham Hotels & Resorts is now seeking a Director, Hotel Integration - Field Openings & Engagement to join our team at the Parsippany - 22 Sylvan Way location in Parsippany, New Jersey.
Why Wyndham?
By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You'll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you'll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more. At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can't wait to welcome you!
The Role
The Director, Hotel Integration - Field Openings & Engagement is a key leadership role that assists in defining team objectives and works closely with Hotel Owners and Operators to ensure the timely opening of properties. The Director will assist in determine which properties will leverage the field openings process and will make recommendations to Sales and Brand leadership concerning key opening and operational decisions for the property. This involves coordinating and collaborating with Franchise Sales & Development, Contract Administration, Distribution Launch, Quality Assurance/Conversion, Architecture, Design & Construction, IT, Wyndham Sales including GSO, key Brand Leaders and other internal departments to ensure Wyndham services are provided effectively and in a timely manner to the franchisee. The Director, Hotel Integration assists the property in launching initial sales efforts and helping the property make key decisions that have financial impact for property performance and for Wyndham royalties. The Director, Hotel Integration is responsible for managing the opening pipeline and forecast for the properties they open. In addition, the position has responsibility for reviewing, updating and managing property information in Salesforce.
What you'll do
Openings execution
Lead all required tasks and efforts that are required to ensure the effective and efficient opening of a property. Operate autonomously in the field to resolve issues and coordinate with internal departments to assist in overcoming roadblocks and maintaining quality service provided to the property. Provide recommendations to Brand and Sales management concerning relationship management and property distribution/sales launch.
New property sales
Helping new properties identify corporate, group or other GSO business, develop a sales plan and initiate the execution of that plan. Impact initial performance of the property, driving the growth of Wyndham royalties. Wyndham Sales education, account pairing, and orchestrating the connectivity between property sales associates and our GSO, sales tools, resources and reporting.
Relationship Development
Manage openings effectively to enhance the relationship with franchisee owners and property management. Be the key focal point for new property owners as they begin their relationship with Wyndham. Operate in the field, making key decisions as needed and following-through to ensure fulfillment of commitments. Hand off properties successfully to the appropriate Franchise Operations designee.
Team Objectives/Process Improvement
Assist in setting Hotel Integration goals that define the quantity and quality of new properties brought into the system. Drive the improvement of Key Openings process areas. Evaluate process steps, analyze data and assist in designing and implementing process changes.
You'll be successful if you have
Project management - Strong problem solving and project execution skills. Demonstrate ability to multi-task and drive operational change. Be able to operate autonomously in the field to make key decisions and get results.
Property Sales - Be able to develop, plan and initiate a property-level sales plan. Understand tools and resources needed to evaluate a geographic market and use the results to identify opportunities. Drive new property performance, resulting in increased Wyndham royalty.
Business Analysis - Review property openings data, identify opportunities and the root cause of issues to ensure process success.
Indirect Leadership - Provide leadership within Hotel Integration and across multiple departments to assist with identifying opportunities and resolving challenges related to the openings process and positively influencing property performance.
Communication - Coordinate with Sales and Brand leadership to ensure consistent, clear communication to the franchisee. Design, develop and manage operational reporting that drives company performance.
Required Qualifications/Experience
Minimum 10 years management experience in hotel industry in various departments (Sales, Front Office, F&B, Revenue Mgmt.) at various levels (SM, DOS, FD, AGM, GM or Regional).
Minimum 3 years hands on hospitality property-level sales.
Knowledge of Oracle and Salesforce is a plus.
Travel is expected to be 60-80%.
Company Overview
Wyndham Hotels & Resorts is the world's largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company's mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands-think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8-Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.
Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.
Job Location: Parsippany - 22 Sylvan Way, 22 Sylvan Way, Parsippany, New Jersey 07054
Employment Status: Full-time
Compensation & Benefits
For U.S. based positions only, the expected pay range for this position is $105,000 - $130,000 annually.
Wyndham Hotels & Resorts carefully considers a wide range of factors when determining compensation such as work location, background, experience, and performance. Compensation decisions are dependent on the facts and circumstances of each case.
In addition to the base pay, this role is eligible to receive an incentive payment pursuant to the Annual Incentive Plan with a 20% annual target, subject to the terms of the Plan.
Wyndham Hotels & Resorts is committed to attracting, motivating, and retaining talented team members who align with our company's core values. We are proud to reward our full-time team members with comprehensive benefit programs and resources which include:
Health insurance with HSA and FSA options
Dental insurance
Vision insurance
Life/AD&D insurance
Short- and Long-Term Disability coverage
401(k) with generous company match
Vacation time- Accrue 1.6667 hours of paid vacation per week
Paid holidays- 11 Core Scheduled Paid Holidays with potential additional paid days off as business operations and the calendar permit (e.g. in 2025, there is an additional 8 days of paid company closure).
Paid sick leave accrued as state and local laws require
Additional paid time off in the form of one volunteer day, bereavement time, as well as jury duty time.
Participation in any of the benefit plans and programs made available to team members is subject to satisfaction of eligibility requirements. More information can be found on Our Benefits (https://careers.wyndhamhotels.com/content/Our-Benefits/?locale=en_US) Page. Wyndham Hotels & Resorts reserves the right to amend or terminate any benefit plan or program at any time in accordance with applicable law.
We are accepting applications for this position through 11/01/2025.
