Accounts Receivable Clerk

West Marine • United States, United States • 2w ago

About West Marine

We don't just sell anchors and rigging. We sell a love of the water that lasts for generations.

We don't just sell life jackets and flares. We sell peace of mind for your most precious cargo.

We don't just have a passion for boating. We have a lifetime of experience that we can't wait to share with you.

So when you shop at West Marine, it's not just for boating gear - it's for the pure pursuit of more water and less hassle.

If you have a passion for being on the water and are looking to join a world-class organization, then West Marine is the place for you! West Marine is recognized as the premier multi-channel retailer of boating and fishing supplies with more than 230 stores located throughout 37 states and Puerto Rico. When you work at West Marine, you're part of a family; one that values spending quality time on the water, doing the things you love, and sharing that passion with our customers and community.

Primary Responsibilities:

Process cash receipts and credit card payments to customer accounts in an efficient and accurate manner.

Manage customer accounts, including research and resolution of discrepancies.

Prepare and send customer invoices and statements.

Maintaining weekly call reports for accounts with past due balances, contacting customers to determine payment status. Assisting with resolution of disputed invoices by working with customers and the Customer Service department.

Answering inbound calls for the Accounts Receivable phone queue. Provides back-up support for the Credit Department queue.

Provide credit support as needed to assist releasing open terms orders.

Process customer refunds and credits.

Other duties as assigned.

Education, Experience & Skills:

Associate's degree or equivalent experience in accounting and finance.

Minimum 2-3 years prior Accounts Receivable experience is preferred.

Must be detail oriented, accurate and have a keen interest in resolving customer issues.

Must possess a great customer service attitude, have excellent phone, verbal, and written skills, and be able to work independently with minimal supervision.

Proficient in Microsoft Office, including Excel and Word.

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